Michelle Bertucci Conners Email & Phone Number

Chicago, IL, US

• Partner with Technology team to: - Translate business requirements into a sustainable technical solution, ensuring critical objectives are met within the expected turnaround time. - Develop proof of concepts, set best.
• Support change management and testing related to change requests, data validation, production validation, new implementations, etc.
• Accountability for systems and ad-hoc reporting around client-related processes, providing analytical support to partners such as: reports, metrics, analyses, and presentation.

Chicago, Illinois, United States

Chicago, IL

• Prepare market analysis to help determine property value for listing a seller’s home, and assisting buyers in their purchase of a home.
• Negotiate purchase agreements and contracts with buyers and sellers
• Provide market updates throughout the sales process of a property to ensure the client is positioned to succeed.

Park Ridge, Illinois, United States

• Meet with real estate agents working to sell properties and recommend improvements to increase the value of the home and increase profit.
• Created a client-facing estimate format to forecast improvement costs.
• Developed, and currently report on, weekly team KPIs with the company executives.
• Collaborate with colleagues in the field to make operational improvements and efficiencies.
• Customize client proposals with the goal of converting them into revenue.

• Responsible for overseeing maintenance operation account management, project management, and accounting.
• Managed a multi-state team (Colorado, Minnesota, Illinois) supporting vendor and client relations. Completed work at 2,500+ properties.
• Created and track key metrics contributing to gross revenue. Achieved goal to increase profit margin by 35%.
• Collaborated with business segment leaders to share resources and improve operating efficiencies.
• Developed strategic partnerships to create market-shared growth.

Chicago, Illinois, United States

• Prepared comprehensive maintenance proposals with clients based on their financial goals.
• Triaged incoming maintenance requests from property managers, landlords, and real estate agents. Deployed maintenance solutions benefitting both the client and resident.
• Partnered with leadership to create and implement a new CRM platform within Salesforce to support the growth in business. The account management system is utilized by the organization to store information pertaining to.
• Lead, reviewed, and adjusted team performance/strategy based on data analysis of anticipated repairs for properties to be leased and sold.

• Analyzed Chicago based properties to determine improvements yielding highest return on investment.
• Prepared comprehensive proposals evaluating construction and holding costs to determine impact oninvestment and guide decisions on acquiring new properties.
• Organized and evaluated bids to select contracts that met price and quality standards for the project.
• Produced and distributed project team status reports to track budget and timelines ensuring targets were met.
• Performed final walk throughs, reviewing each line item of cost, and ensuring the sale of the property.

Greater Chicago Area

• Performed rental property price analysis for new clients (homeowners/landlords) to determine lease pricing.
• Onboarded landlords to company property management services.
• Marketed rental properties to customers in the greater Chicago area.

Chicago, IL

• Supported supply chain managers at Tyson Foods and Hillshire Brands by managing recurring and time-sensitive product shipments.
• Facilitated oversight of country-wide shipments to Taco Bell locations to support Tyson Foods launch of a new product.
• Worked collaboratively to uncover strategic opportunities that align with client initiatives.
• Maintained responsibilities of Client Account Executive role and managed client financial forecasting for product transportation.

Chicago, IL

• Managed daily operations supporting long-term client relationships and recurring shipments of product.
• Provided quick and efficient resolution to shipping service interruptions by leveraging carrier partnerships to meet expected delivery dates.
• Deployed operational excellence strategies in partnership with account managers improving internal communication turnaround times and status updates to clients.

• Provided inside support for two field sales representatives
• Teamed up with sales reps and operating room managers to create custom surgical packs
• Worked with a team on building the skills needed to succeed in the field.
• Continuously utilized resources to provide customers with the most cost effective option.

Wheeling, Illinois

• Built and fostered connections with health care providers in order to professionally represent two GI products.
• Continuously educated HCPs and staff about two GI products using certified promotional materials.
• Coordinated my day-to-day route in order to reach out to as many health care providers as possible.
• Took responsibility of my market by reviewing reports, competitors and HCP’s activity on a weekly basis.

University Of Wisconsin-Whitewater

Helping Others Through Peer Education is an organization focused on improving the knowledge of current health concerns on a college campus through events and other educational resources.

Student leader of the Tobacco Free Campus Coalition.Planned agendas, coordinated presentations, and connected with different organizations around campus.

Spark intern at the University of Wisconsin-Whitewater for American Lung Association of Wisconsin. This position deals with helping other campus' become tobacco free by providing the information, tools, and support to do so. In the month of August, I was named American Lung Association's Intern of the month.

Proposed an idea to distribute BPA-free water bottles on campus to encourage sustainability and related health concerns.Designed and posted marketing materials around campus.Idea led to distribution of product to entire campus.