Michelle Kane Email & Phone Number

Lead, South Dakota, United States

As Donor Relations Manager at the SURF Foundation, I lead initiatives to expand and engage our donor community, fostering meaningful relationships and stewarding our supporters. My work involves targeted research, securing grant funding, and overseeing strategic events that elevate SURF’s mission and visibility across regional, national, and international landscapes. By developing tailored outreach, coordinating impactful marketing, and cultivating partnerships, I am proud to contribute to the financial sustainability and future of world-class science at SURF.

Spearfish, Sd

As the former Director of the SD CEO West Women’s Business Center, I had the privilege of meeting with almost 700 individuals looking to start, grow, or establish their businesses. During my five-year tenure, I oversaw yearly budgets ranging from $300,000 to $775,000 and implemented modern client and event management processes through new CRM and payment strategies.One of my proudest accomplishments was helping to secure a second Women’s Business Center through a competitive grant from the U.S. Small Business Administration, which opened in Sioux Falls in August 2021.I also oversaw the Women In Leadership program, which has graduated over 260 women, providing advanced skills in project management, communication, conflict resolution, and gratitude in the workplace, among others. We expanded our Women In Networking luncheons and mixers to reach more women, including expanding from the Northern Black Hills to Rapid City.It was a pleasure to be a part of the SD CEO West Women’s Business Center, and I encourage anyone interested in attending their workshops, conferences, or live/on-demand webinars to check out upcoming events here: https://sdceo.ecenterdirect.com/events

Spearfish, Sd

As the Founder and CEO of Black Hills PR, I gained invaluable experience in the joys and challenges of running a successful business. My team and I utilized innovative approaches to build relationships and revenue streams for our clients, ranging from local dentists to mining parts manufacturers in Chile.With no advertising budget, we successfully grew the Facebook page of the Professional Roughstock Series to over 150,000 followers during our three-year partnership. Our biggest rodeo takeaway? Don't use #bareback in your tweets!At Black Hills PR, we focused on securing media coverage, crafting marketing and strategic social media plans, and executing numerous advertising and marketing programs. We also provided individual and group training on digital strategy and marketing best practices to clients across a wide range of industries, including manufacturing, economic development, healthcare, technology, telecommunications, retail, lifestyle properties, fine dining, rodeo, gaming, mining, professional services, professional sports, the arts, and advocacy organizations.I am proud of the work we accomplished at Black Hills PR and am excited to continue sharing my expertise in digital strategy and marketing to help businesses and organizations thrive.

Rapid City, Sd

As a Marketing Manager at this distinguished law firm of 30 attorneys across Rapid City and Sioux Falls, I played a critical role in promoting the firm and enhancing its brand reputation. I wrote and placed all firm press releases and advertising materials, managed individual attorney-client development, and assisted with article writing. Additionally, I coordinated events and facilitated firm donations to give back to the community.I managed an outside design firm and updated the firm's website, analyzed web statistics, and worked with revenue metrics and referral trending to drive business growth. I also researched, negotiated with outside vendors, and managed various projects, ensuring timely completion and seamless execution.As a budget-conscious professional, I created and tracked budgets while planning, negotiating contracts, and facilitating meetings for annual corporate and staff retreats. I also conducted process analysis, provided recommendations, and prepared detailed reports to present to partners and management, driving strategic decision-making.Overall, my experience as a Marketing Manager at this law firm enabled me to enhance my skills in project management, business analysis, and leadership, while also contributing to the success and growth of the firm.

Sacramento, Ca

As a strategic executive overseeing marketing and operational activities at a private physical therapy practice, I successfully managed and guided a team of ~50 employees across five locations with gross billings of over $5M/year. My main responsibilities included credentialing, contracting, and direct marketing to physician's offices and insurance providers, as well as non-clinical HR hiring and training for continuity and performance management.I designed administrative processes, programs, and projects that aligned with the company's goals and tracked and trended billing and marketing statistics to provide direction and recommendations. I also provided valuable consultation on practice planning and changes, billing and administrative processes, and marketing program evaluation. I oversaw the gathering of data, analyzed it, and provided recommendations accordingly.During my tenure, I implemented a new billing platform in 2006 and assisted with the sale of two clinics. I leveraged my expertise to develop and streamline various operational aspects of the practice, enhancing efficiency and profitability.Overall, my leadership and operational management skills, combined with my experience in healthcare and physical therapy, allowed me to make significant contributions to the success of the practice.

Rancho Cordova, Ca

As a skilled manager, I led a team of analysts in conducting network audits for dial-up, dedicated internet, and frame relay products to minimize revenue loss. With my effective leadership, we identified the root cause of the issues and recovered over $14M in new revenue in 2001. I partnered with IT to build new mediation platforms while ensuring an audit-centric approach was followed. I also traveled to Europe to expand international audits and participated in internal and external audits.As the manager, I handled all HR-related issues within the team, including goal setting, performance management, and review writing. I was also responsible for managing the departmental budget of $400K and frequently interacted with all levels of executive management.Prior to this, I was a Release Manager from 10/96 - 5/00. In this role, I managed IT releases and provided requirements to ensure revenue integrity within the billing system in support of WorldCom's system audit organization.

Los Angeles, Ca

As a business process reengineering expert, I led a corporate-wide effort to implement an imaging and workflow management solution for a high-volume, paper-based claims and disbursements department. This involved documenting business procedures, identifying process improvements, and designing new quality standards and performance metrics for a 60-person customer service unit. I also assisted in internal acceptance and user testing programs, and trained employees to staff a newly created department.In a previous role from 6/93-8/94, I oversaw the planning, development, and execution of marketing materials, advertising programs, and promotions, including customer communications, point of sale, and press releases. I was responsible for tracking project budgets, negotiating and purchasing all company printing, and serving as the primary liaison with marketing management.

San Jose, Ca

Los Gatos, Ca