Michelle Bloomer Email & Phone Number

Demonstrated effective planning, prioritization, time management, follow-up and organizational skills for all administrative tasks.Key responsibilities:• Reviewing and determining the causes of product manufacturing faults• Compile and produce manufacturing claims reports detailing the faults and including supportivematerials to back up the claim

Assisted the Head of Quality Assurance (QA) in leading and supporting the company’s quality culture and management system to ensure LOAF products are manufactured in compliance with required standards and to the right quality and correct specification. Key responsibilities:• Ensure compliance with relevant Furniture Regulations and Trading Standards.• Maintain the quality department’s online technical files, trackers and test reports.• Provide daily technical and quality related advice to customer facing teams. • Develop a customer complaint procedure to regularly gather and monitor customer feedback on product quality issues. • Support the Head of QA with risk assessing all new product lines, informing suppliers and buying team of any quality issues.• Investigate the root causes for transit and manufacturing damage and addressed them at source. • Raise any quality, labelling, packaging problems with the buying team and suppliers.• Produce monthly manufacturing fault claims report and assisted the Head of QA in claim negotiations with suppliers in the UK, EU, China and India. • Process supplier agreed credits with the accounts department. • Review first and final inspection reports and approved the product’s shipment from China and India.

Berkeley, Ca Usa

I was responsible for the organization’s general operations as well as leading and supporting a wide range of projects to bring efficiency and efficacy to the organization’s HR practices and operations.Key responsibilities:•Administered the organization’s HMIS database•Produced monthly, quarterly, semi-annual and annual statistical reports for City, County, State and Federal government contracts•Managed and maintained the organization’s personnel, financial and client records•Negotiated and maintained employee health benefit contracts and the organization’s insurance contracts including Property Insurance, Workers Compensation, Auto, General Liability and D&O Insurance•Trained new hires on personnel policies and communicated the company's benefit program plan options, features and enrolment requirements; resolving issues related to enrolment and eligibility•Enrolled and terminated participants from benefits and retirement plans•Assisted managers with hiring procedures in accordance with the organization’s protocols and applicable HR legislation•Negotiating service contracts with utility companies and building maintenance vendors. Key projects delivered:•Modernized the organization’s communication technology through implementation of organization-wide email and mobile services to senior managers and through installation of an organization-wide server. I trained staff, including senior management on using the new systems. This work increased productivity by allowing employees to work on shared projects with more efficiency. •Worked with disaster management specialists and senior management to establish a natural disaster emergency response policy and deliver natural disaster supply kits to each department. •Brought workers’ compensation program into full compliance and trained managers and associates on procedures to follow in case of injury.

Berkeley, Ca Usa

Managed the day-to-day administrative activities for the organization. This included purchasing office supplies, maintenance of office equipment, submitting invoices for payment to the Finance team and organizing employee trainings on topics such as sexual harassment and disaster planning and delivering new employee orientation.Key projects delivered in role:• Standardized employee data to meet legal standards mandated by state and federal law• Created a database to track and monitor compliance with employee health testing

Berkeley, Ca Usa

• Coordinated and performed a range of staff, as well as, operational support activities for the organization’s programs; served as a liaison with other programs and operating units in the resolution of day-to-day administrative and operational problems.• Provided administrative support such as answering telephones, assisting visitors, and resolving and referring a range of administrative problems and inquiries.• Scheduled and coordinated meetings, interviews, appointments, events and other similar activities