Michelle Malik Email & Phone Number

-Improved engagement and retention by redesigning the food tracking experience across the mobile app and web platform.-Designed the end-to-end experience of a new goal-setting feature that allowed users to set, track progress on, and reflect on their goals-Defined and built end-to-end user experiences, including user flows, low/highfidelity wireframes, design, prototypes, user testing, handoff to development, and iteration-Conducted user research and interviews to identify pain points in the mobile and web experience, leading to targeted improvements and enhanced user satisfaction-Helped apply new brand guidelines across the entire mobile app and web experience following a major company rebrand-Ensured brand consistency and adherence to guidelines across all design work bycontributing to and maintaining the design system

-Redesigned KoalaVet (vet portal) by addressing dated UI, solving user pain points and enhancing usability to increase retention and engagement-Created tailored partner pharmacy site templates with lead designer exclusively for new B2B veterinary partners, fostering seamless collaboration and mutual growth-Designed a user-friendly Order History/Status feature in KoalaVet, ensuring full transparency and empowering vets with real-time updates on their orders-Increased # of B2B vet partners by designing a vet self-sign up landing page and schedule demo flow, offering prospective veterinary partners a glimpse into the partnership experience, while facilitating quick and easy demo scheduling-Decreased follow up rate on prescription verifications by 23% by redesigning prescription verification fax form-Partnered with stakeholders in product, engineering and marketing to influence product strategy, make decisions and build paths forward-Collaborated with lead designer on design review, design initiatives and research studies-Conducted brainstorms/design workshops to produce diverse ideation

- Designed internal tool to allow marketing to create various campaign specific Telehealth and ecommerce quiz funnels, increasing both total member count and quiz funnel conversion rates- Redesigned telehealth quiz funnel to be accessible and functional, increasing both total member count and quiz funnel conversion rates- Conduct brainstorms and design workshops, working cross-functionally with partners company wide to produce diverse ideas and solutions - Create affinity maps, customer journeys and user flows to establish gains and pains within our product flows - Led design for product-led conversion tests to increase conversion- Collaborate with PM and design lead daily to iterate upon care plans and pet recommendations design for users to increase engagement - Collaborate with product managers to prioritize and designate key initiative, creating quarterly roadmaps to ensure quarterly goals are met - Create low and high fidelity wireframes for projects, with design trends and industry standards in mind- Conduct usability testing studies of all design to ensure we are creating a product our users find valuable and accessible

Collaborate with software engineers to design and develop a product to allow crypto traders to paper trade in the past so they may develop strategies for present day trading. I am responsible for logo design, design solutions, sketches, low and high fidelity wireframes, prototyping and providing seamless user experiences for end users.

Houston, Texas

· Constantly communicate with equity holders on project milestones for various real estate investment deals· Work closely with the finance team and other in-house departments on specific important matters regarding project accounting requirements and equity updates· Serve as the go-to contact for investors regarding documentation, questions or concerns about their equity shares (full-cycle oversight)· Track legal critical dates for agreements and contracts to ensure both clients and attorneys are meeting contract requirements in a timely manner· Work with in-house counsel on contract review for PMA’s, FMA’s, PSA’s and various types of agreements, documenting subjective or unclear language· Manage tracking of all agreements and equity documents for various real estate investment deals

· Acted as liaison between attorney and client throughout duration of each case· Tracked case progress, timelines and critical dates· Assisted attorneys with court document requests and communication· Proofread case documents and sorted through all discovery · Assisted attorneys with selection and preparation of records and exhibits for depositions by analyzing NetDocuments database, yielding improved performance and successful depositions· Drafted various court documents; accompanied attorneys to trial· Prepared affidavits, maintained case files and accompanied attorneys to trial· Processed and organized time-sensitive deposition documents and witness files for several cases simultaneously

Bachelor'S Degree

Ui/Ux Design - Career Track Certification

700+ hours of hands-on courses, with 1:1 expert mentor oversight, and completion of in-depth portfolio projects. Mastered skills.