Michelle Evans, Ms, Aphr Email & Phone Number

Mukilteo, Washington, United States

Woodinville, Washington, United States

Issaquah

- Spearheaded talent acquisition, playing an instrumental role in buildingand retaining high-caliber teams- Implemented and supervised orientation procedures for new hires- Assessed, designed, developed, implemented, and evaluated training anddevelopment opportunities- Explained and administered medical insurance, disability, and flexiblespending accounts- Understood, interpreted, and mediated human resources inquiries tosupport the administration of human resources policies, procedures, andprograms- Provided guidance to managers and employees on talent management,payroll, FMLA, and benefits- Coached managers through employee engagement, documentation,discipline, and performance improvement plans- Met with staff to resolve difficult situations related to performance andconflict management- Audited workplace, employee, and management policies and procedures- Updated key human resource metrics on turnover and terminations usingreporting tools on HRMS database

Provide coordination of various marketing projects including researching ideas, submitting creative briefs, as well as coordinating promotional events such as Seattle Restaurant Week and the Northwest Flower and Garden Show. Assisted Director of Corporate Marketing with brand management and strategy. Provide oversight for the department's Internet and Intranet sites, monitoring accuracy. Maintain sponsorship, media trade and promotions calendar. Assist with annual budget development, analysis and management.

Support 6 Account Executives by managing day-to-day activity for all associated accounts and assist with developing detailed sales proposals. Respond to requests for proposals from clients and agencies to grow and upsell current Major and National accounts. Collaborated with the Marketing department at Bartell Drugs to develop a comprehensive workbook listing the circulation and market penetration for The Seattle Times around each of the 59 Bartell Drug Store locations.

Supported Strategic Research Analyst with client presentations to ensure The Seattle Times Company branding regulations are upheld. Provided tactical execution of agency B-to-B marketing strategy. Coordinated lead generation/prospecting initiative.

Assisted both the Director of National Business and the Director of Local Business Development managing schedules, appointments and calendars; prepared and compiled monthly revenue and budget reports; managed payroll. As Communications Coordinator, developed and maintained SharePoint site which served as the central source for a cultural sales transformation initiative.

Seattle, Wa

Increased closed loans by $1.34 million in first four months by creating, implementing and maintaining new marketing program by generating individualized marketing plans to increase number of referral partners. Utilized graphic design skills to create all marketing materials. Prepared daily, weekly, and monthly production reports for the management team. Communicated with vendors and obtain multiple quotes; ensured selected vendors met company requirements and budgets; negotiated wholesale pricing.

Bellevue, Wa

Oversaw the Customer Nurture Program, a follow-up program for current and past mortgage applicants, from concept to implementation. Successful completion resulted in a 30% increase in referral business from partners. Included coordination between interoffice departments and with outside business partners, building a contact management system, budget development, daily fulfillment, and statistical analysis at quarterly intervals.

Bellevue, Wa

Assisted potential clients with inquiries and resolved potential customer service issues while answering 30-line telephone system and supporting all staff. Provide sales, information and service support for outside sales representatives. Communicate with vendors and obtain multiple quotes. Ensure selected vendors be able to meet company requirements and budgets. Negotiate wholesale pricing. Created and executed a tracking system for all credit disclosures mailed out due to theFair Credit Reporting Act.

Bellevue, Wa

Networked with private resources to provide upgrades to web-based production and management to increase efficiency. Redesigned submission form to streamline application process. Assisted Underwriters with all applications from Mortgage Brokers. Data entry, filing, archiving. Back-up reception and all associated duties.

Master Of Science - Ms, International Relations, Sociology

Bachelor Of Arts, Sociology, Psychology

Communications