Discover viable opportunities, test and launch new products and services outside of CR's core business. Working mostly within the areas of credit building, financial management, home buying, home ownership, product lifetime consumption cycle. JTBD, AI, internal product tools, product management/innovation ops, workshop facilitation, managing up, strategic alignment, busines cases

4 consecutive webby awardsManaged roadmaps for iOS, Android, Apple Watch, and Apple TV productsHome screen redesign: 40% more time on homeMonthly shopping revenue in the app grew ~100% year over yearImproved team performance by experimenting/problem solving around team resourcesFoster team environment that welcomed feedback and experimentation

Partner with Innovation and Product teams on exploring and defining new problems and solutions

Service design for CR's new membership programWork on CR's Core systems: homepage, account areas, membership features, and articlesBuild prototypes in Sketch, Framer, and HTML/CSS/JS for testingAdvocate for human-centered design process

User flows, app structure, customer journeys, user interviews, wireframes for Consumer Reports' Car Buying Guide apps for iOS and AndroidLead workshops on product innovation and design thinkingDesign user test questionnaires for prototyping UI and UX Study how users consume content via remote testing; compile finds, draw conclusions, and provide recommendations for the team Research and test best practices in IU for application in projects Build prototypes in Axure, Sketch, Framer, and HTML/CSS/JS for testingLean UX

Teach cohorts of QTBIPOC budding designers an intro course to the UX process and design. Develop and evolve curriculum to include DEIB topics and accessibility Mentor students through the programPart of the admissions team to create a diverse cohort and student pairs, covering ranges of backgrounds and abilities.

Lead developer for the Humboldt Forum microsite featuring a fluid layout, dual-language, Angular.js, Vimeo API with dynamic subtitles, Custom CMS-less content integration solution, scroll-based interactives

Sensor networks, tech crafts and soft circuits, physical computing, data science and machine learning, designing for behavior change, game design, front-end and back-end web development."Paired" is a set of wearable, networked devices exploring intimate communication between people via screenless, interactive technologies. Applied user behavior research to design hypothetical system for regulating mental energy through the use of musicConducted observational exercises, focus groups, and site and tenant research for a designing a permanent installation for a residential buildingDesign user testing questionnaire and conduct tests in person for web projectsDefine personas for non-profit, online educational platform for women in Haiti

Build prototypes for understanding and designing new types of scalable web-based interactionsInformation architecture

Map user experience strategies and narratives for the future of television interactionsBuild interactive prototypes in HTML5 and JavaScript for a new kind of educational video editing platform and a moblie interfaceWireframes and user flows for an online collaboration platform

Designed layouts and orchestrated front-end functionality for all sitesHand coded all CSS and HTML templates for new design of interbrand.com, launched in Fall 2008, again in 2009, and brandchannel.com, an online magazine, launched in Fall 2009One third of the team that envisioned and constructed the new interbrand.com from scratch and again within the Sitefinity CMS framworkEdited and built Flash/ActionScript 3 pieces based on files from our offsite freelancerDesigned and produced e-newsletters distributed to more than 128,000 registered subscribersAssumed manager’s responsibilities while she was on maternity leave; took on additional duties and supervised a design freelancerWebmaster for Interbrand’s intranet, ourfishbowl.comSolely managed and built the Program Management sub-site and interbrandhealth.comEarned a Knowledge Management Award in ’06 for responsiveness to inquiriesCo-managed a network of knowledge managers from more than 30 international officesProvided support and follow-up to inquiries regarding archived material. international contacts, and other important information streamsCreated images for illustrations of articles published in brandchannel.comPerformed research and wrote copy for the brandcameo (film reviews) section of brandchannel.com Maintained social media accounts and cultivated social network communities

Designed the interface and created the information architecture of personal websites for clientsBuilt websites by customizing WordPress themes using CSS, PHP, JavaScript, XHTML