Michelle Boykin, Mba Email & Phone Number

Windermere, Florida, United States

Orlando, Florida, United States

Realtor for Central Florida

Pittsburgh, Pennsylvania, United States

Advocated for geriatric health care for patients with cancer, dementia, high blood pressure, heart disease and raspatory disease. Consulted with doctors concerning medication management and medication oversight. Converted antiquated scheduling system into an updated spreadsheet in Microsoft suites computer system.

Oversaw Memory Care and Assisted Living operations, maintaining top-tier resident care. Streamlined new resident onboarding and managed expenses efficiently. Held regular meetings with department heads and staff, ensuring communication and standard adherence. Reduced overtime costs by organizing job fairs and streamlined recruitment. Managed budgets, developed marketing strategies for visibility, and hosted monthly town halls for resident transparency. Conducted staff training for continuous professional development.

San Diego County, California, United States

Delivered two-day, ten-hour lessons on state regulations, aligning content with industry requirements. Used a diverse teaching approach, including slides, lectures, videos, and readings, promoting engagement and catering to varied learning styles. Encouraged class participation, provided extra support when needed, and administered quizzes and a final exam to evaluate understanding.

Set priorities and delegated tasks for efficiency. Led staff training to uphold service standards. Ensured facility cleanliness and maintenance. Supervised resident care and addressed concerns promptly. Enforced community policies and addressed employee misconduct. Transitioned from multiple deficiencies to a deficiency-free inspection.

Collwood, San Diego

Steered financial prosperity through meticulous financial planning, astute budget development, and budget controls. Fostered a skilled workforce by delivering training, coaching, and mentorship to both department heads and frontline staff.

Escondido, Ca

Brea California

Governed a range of financial reporting and operational aspects; sales and marketing, finance and budgeting, investor relations, product development, and contract negotiations. While managing a communitiy with Assisted Living and Independent Living. Overseeing and ensuring compassionate and resident centered care enriched programs, while working closely building family relationships. Managed key controllable expenses while growing house profit .Ability to deal with confused or demanding residents and family members. Conducted extensive staff training and development programs. Strong Knowledge of Title 22 Regulatory Compliance. Assist in developing and achieving the operating budget. Maintained corporate culture by promoting organizational initiatives. Updated product knowledge and industry trends to keep the building in the main stream regarding services, amenities, and competition.

Escondido

•Managed a 4 million dollar budget, by implementing smart spending tactics.•Managed and supported a team of professionals through team based culture •Maintain State Regulations•Ensure the highest quality of customer service is available for our residents •Work with management team and staff to ensure a high level of resident satisfaction •Support sales initiatives by assisting in sales activities and community outreach. Network with local groups to generate community awareness. •Assist in developing and achieving the operating budget •Maintain corporate culture by promoting organizational initiatives. •Update product knowledge and industry trends to keep the building in the main stream regarding services, amenities, and competition. •Maintain regulatory compliance.•Conducting staff training, overseeing, staff meetings, mentoring staff.•

• Managed a 4 million dollar budget, by implementing smart spending tactics.• Managed and supported a team of professionals through team based culture • Maintain State Regulations• Ensure the highest quality of customer service is available for our residents • Work with management team and staff to ensure a high level of resident satisfaction • Support sales initiatives by assisting in sales activities and community outreach. Network with local groups to generate community awareness. • Assist in developing and achieving the operating budget • Maintain corporate culture by promoting organizational initiatives. • Update product knowledge and industry trends to keep the building in the main stream regarding services, amenities, and competition. • Maintain regulatory compliance.

• Develop strategy: implementing a process for evaluating opportunities in terms of financial gain, mission/strategy fit and organizational capacity. • Manage ongoing activities, including triaging all incoming opportunities; developing relationships with external partners and potential partners; managing the deals within the pipeline. • Create key performance metrics during the execution of business planning and strategy development for specific programs, including market analysis, revenue planning, activity forecasting• Assist with the program development along with assisting with pro forma financial statements. • Achieve annual business income targets, as established during the budgeting process. • Prepare verbal and written communications, reports, and presentattions.

• Managed a 4 million dollar budget, by implementing smart spending tactics.• Managed and supported a team of professionals through team based culture • Maintain State Regulations• Ensure the highest quality of customer service is available for our residents • Work with management team and staff to ensure a high level of resident satisfaction • Support sales initiatives by assisting in sales activities and community outreach. Network with local groups to generate community awareness. • Assist in developing and achieving the operating budget • Maintain corporate culture by promoting organizational initiatives. • Update product knowledge and industry trends to keep the building in the main stream regarding services, amenities, and competition. • Maintain regulatory compliance.• Conducting staff training, overseeing, staff meetings, mentoring staff.

• Assist with creating and maintaining over 3 million dollar budget.• Assist with formulating and executing an aggressive marketing plan bycreating and executed market analysis while growing and maintaining census.• Supervised coordinators and line staff in every department. • Managed key controllable expenses while growing house profit.• Executed residential agreements for incoming residents.• Conducted ongoing trainings for staff members

Master Of Business Administration (Mba), Business Administration And Management, General

Bachelor'S Degree, Existential Psychology