Michelle Brisson Email & Phone Number

Ventura, California, United States

The ability to analyze problems, while applying sound judgment in practical implications for an alternative solution. The ability to communicate both orally and written effectivelyProvided technical support to our furnish and install team when introducing new material to the publicAble to maintain position specific accountability within my department and award good behavior, as well as counsel when necessary and offer suggestions for improvement.Worked in assisting the Human resource department to properly maintain all files in my department as well as conducting final departing interviews with employees s not transferring to Minnesota.Able to maintain the strictest of confidence within the office environment.Worked closely with the accounts receivable and payables, department as well as the CFO.Took immediate ownership within my department and developed programs to measure against out of stock versus deliverable goods increased order fill rate by 22%.Able to maintain inventory of small durable goods, worked closely with engineers.An immediate communicator between all outside sales force and inside departments with changes to policies and procedures.Maintained strong morale within my department and reduced absenteeism considerably with encouragement and incentives while displaying the importance of teamwork.Directed the activities of 8 inside sales personnel including warranty and technicians.Wrote and reviewed all my associates monetary reviews, while maintaining the annual budge.Hands on knowledge of order entry, order pulling, inventory control and shipping, UPS, Fed EX, Domestic mail and postal service as well as small business software.Integral part of International documentation processes and procedures, i.e. SLI, Naftas, Tariff codes. Container coordination to foreign countries as well Worked closely with all freight forwarders and maintained strong relationships.

Daily involvement by taking immediate corrective action to resolve all conflicts Mediate between management staff, vendors and customers when conflict ariseMentoring new managers with policy and procedures for installed sales Reconciliation of installed sales P & L against the purchase journal Daily function of reviewing store wide install special orders as well as all floor plansAble to maintain a volume of over 6½ million dollars in flooring sales per annumCoached supervisors to effectively and properly write and conduct employee counseling notices and reviewsProgressive training of new associatesDemonstrated confidence required to face the most challenging occurrences

Responsible for achieving budgeted sales and marginsEnsured all corporate merchandising standards were maintained on a daily basis including major resetsPlaced orders to maintain proper inventory levels, special orders for customers and installed salesTrained, mentored, and wrote weekly schedules and conducted performance evaluations for associates in department

Associate'S Degree, Bible/Biblical Studies, 3.9

Education record