Michelle B. Email & Phone Number

Business gap assessment and reportingBusiness Leadership and CoachingTechnical role playing and coaching for job successSkill assessment and recommendation Roundtable Leadership discussionBusiness and Technical Speaking engagementConsulting on senior Leadership selection.

Seattle, Wa, Us

Seattle, Wa, Us

Franklin, Tennessee, Us

Franklin, Tennessee, Us

As the Director of Software Engineering at XSOLIS, I spearheaded the management of Xsolis applications and development staff, ensuring the organization's software application repository was maintained through best practices. I directed and designed operational activities within the application department, providing strategic IT solutions to enhance mission critical business operations. • Led a team in developing innovative solutions to optimize software applications.• Coordinated and designed operational activities within the department.• Provided strategic direction for IT solutions that enhanced critical business operations.

Columbia, Tn, Us

Senior Program Leader responsible for delivery projects and programs for the Farm Bureau's P&C departments. Lead Farm Bureau's first Agile Project - Trust Commerce. Work with BrainTrust to implement Agile Transformation for Farm Bureau. Continue to provide leadership for Agile Transformation throughout the organization.

Nashville, Tennessee, Us

Lead a team of highly skilled developers that implemented IPA technology for Asurion largest clients such as ATT and Canadian clients. Responsible included delivery specific strategic solutions. Lead the development of the clients technical roadmap.

Nashville, Tennessee, Us

Senior Program/Project manager responsible for leading large scale Software development projects for Web team. Management multiple projects to completion with team on-shore and offshore. Manage projects for both ATT & Verizon. Use project tools such as MS Project, eJira, SharePoint. Responsibilities included resource management, project budgeting, risk & issue management. Managed project mainly using the Agile Scrum Framework

Kansas City, Ks, Us

•Managed a team of employees and consultants to Interface data from various outlying system into EPIC's EMR using Jcaps and Siemens Interface applications•Implemented and currently manage several application development process including, code walk throughs, peer reviews and weekly technical reviews•Migrated the documents from a shared folder to Sharepoint and implemented a procedure for documenting Interface Projects•Implemented a SDLC process for management of new Interface project including management HL7 project including ADT, LAB, RAD and Scheduling Interfaces•Serve as PM for development of all new HL7 Interface Project, PM duties include full Life Cycle management for Initiation to Implementation.•Met weekly with key project stakeholders and EPIC to management new project initiation•Reduced Interface outages significantly, uptime for Interfaces increased from 90% uptime to 98% uptime in less than a year, significantly impacted patient cares. Team received an accommodation for exceeding our 2011 goals.•Project Manager for Epic's ambulatory, ADT, Lab and Radiology projects. •Currently have PM responsibilities for integrating HL7 Interfaces with Epic's Revenue Cycle, Billing and Cadence Scheduling. •Responsibilities include development and creating of project charters, business requirements, technical specification and implementation plans•Create bi-monthly project status reports for senior management to review.

St. Louis, Mo, Us

•Provided PM leadership for Express Scripts extremely complex custom Java Web based pharmacy benefit contracting application program with multiple deployment dates in 2010.•PM duties included full SDLC lifecycle management of three concurrent projects with outsourced development to Deloitte•SDLC duties included managing all deliverables from project initiation to management of go/no go decision for production deployment.•Scheduled and managed code deployment releases to ESI’s QA and Production environments utilizing Remedy to manage and create change requests for the QA and production environment•Met weekly with ESI’s Change control board to review releases and assess impact •Created, managed multiple project plans utilizing MS Project. Provide status report target and tailored to that appropriate audience which include: Stakeholders, C-level, Senior Management and PMO•Identified and mitigated project issues and risks which include documenting issue and risk into a centralized SharePoint repository and assign a fix agent to work.•Server as SharePoint administrator created and designed a SharePoint site to allow the team to collaborate, review, approve and update – business requirements, technical requirements, technical designs, QA test plans, Implementation plans and other key project deliverables required during the SDLC. •Utilized the Agile approach with includes, managing daily stand-up meetings, creating and managing documentation of project deliverables, working with ESI business users to document users stores, tracking and document future enhancements to include in future releases•Managed UAT activities including providing input to test plans, scheduling UAT testing, and reviewing test case to ensure traceability to requirements. Managed QA reports, utilize Mercury QC tool to gather report to test case pass/fail rateStrong vendor management ensuring overall solution designs meets to ESI architecture and development standards

•Successfully managed the build-out, migration of Hallmark.com website from IBM to Savvis on-time and on budget. •Managed the build-out of Hallmark's infrastructure at Savvis which include, blade servers, BIG IP, Sun Servers, AIX to host multiple web applications, content servers, and database servers. •Worked with System and Network Architects to present overall infrastructure design to Hallmark. •Managed a diverse team of developers, DBA, Systems engineer, Network Engineers and key SME’s to support the Hallmark account•Developed Change Management process for Hallmark to engage Savvis on production changes•Facilitate Change Management meetings and document change requests and perform risk analysis •Managed on-going project through-out the SDLC process.•Management Hallmark.com software release through Savvis’ proprietary application Savvis Station Portal•Consulted with Client on expansion on network services which include increase NAS storage, migration to .NET platform and Cloud Computing services. •Act as the liaison between Hallmark and Savvis engagement teams. •Managed all aspects of client account, acted as the trusted advisor for future Website enhancements.•Budgetary duties include management 3M in account a revenues•Manage account SLA insuring that Savvis maintains, 98.5% SLA for managed hosting services•Developed monthly metric reports for Hallmark's senior management

•Responsibilities include hands on project management and delivery of custom developed AG Edwards proprietary in-house software developed for their brokers.•Managed seven independent projects comprised in ClientOne Future Direction Program through the full SDLC lifecycle•Utilized Primavera Teamplay to create and develop project workplan for each project.•Met on weekly basis with Business unit sponsors and management to report the overall project status including managing project risk, budget and scheduled.•Status updates were created and distributed in a Project Dashboard format.•Lead a team of developers, business analyst, architecture and test analyst and user center design team members to deliver competitive edge software development solutions.•Team size consisted of twenty individuals in a matrix organization structure. •PM was responsible for negotiating resources assigned for projects.•Managed migration of Wachovia desktop project over in AG Edwards environment•The overall project budget for ClientOne Future direction is 1.1M.

Overland Park, Kansas, Us

•Responsibilities included hands on project management and delivery of medium to large scale enterprise custom and COTS applications development projects.•Ensured delivery excellence throughout the project life cycle phase; taking up ownership of projects delivery and ensuring customer satisfaction; and having total control on the projects across multiple technologies.•Managed project budgets utilized Microsoft Excel to track the project estimates, spending, forecast and budgets.•Project Manager for the Sales and Marketing and Logistics divisions at Sprint Nextel, experienced with managing software project utilizing the following methodologies; Waterfall, RUP and SDLC.•Project planning phases included, creation of business case, functional and technical requirements documents using standard templates created by our custom Enterprise Development Process tool.•Lead and managed core team members throughout the project life cycle with team size averaging twenty five to thirty individuals including Developers, Business Analyst, Requirement Analyst, Business Unit SME’s, Technical Architects and Application testers.•Completed Microsoft Project plans using the PMI’s work breakdown structure and methodology.•Tracked and Managed resources, milestones and deliverables using Microsoft project.•Created communication plans providing custom status reports for management including C level.•Managed IBM’s on-shore and off-shore code development team resources to leveraging the “Follow the Sun” approach to software development.•Facilitated project kickoff meetings which included review of the current business cases, requirements, identification of all stakeholders, review of project scope and objectives, review of project risks and assumptions, assignment of resources and action items as needed.•Serve as Team Lead for Logistics IT Business unit duties included mentor Junior PM’s, planning team builders and reviewing project plans and deliverables of Junior PM’s.

•Implementation of Elder’s first ERP system on an IBM E Series platform.•Implemented ERP capabilities with customized COTs package developed by Online Data System, now Experian.•ERP modules implemented were warehouse inventory management, customer service, procurement management, production management, financial management, distribution management and inventory management.•Manage the entire project working with the ODS’s developers, account managers and SME’s.•Purchased, designed, built and implemented Elder’s E Series AS/400 system on a compressed time scheduled•Worked with ODS developers to implement ERP software package according to the specifications and requirements.•Configured the server allow Elder’s employee to test drive ERP system without impact production orders.•Developed UAT test plans to test each ERP module.•Implemented a change control process to track system enhancements in the ERP system.•Work with all impacted business areas to communicate changes and followed an implementation schedule.•Implement all new software modifications and hardware upgrades as required by manufacture.•Ran SQL against DB2 database to produce custom reports for various different departments. •Designed and implemented customized monthly reports for sales staff

Masters, Computer Resources & Info Systems

Project Management Certificate, Project Management