Michelle Buchecker Email & Phone Number

- Identify performance, skills, knowledge, information and attitude gaps of a targeted audience and create, select and/or suggest learning experiences to fill this gap. Interview Subject Matter Experts as well as Target Audience to identify knowledge needed and knowledge already known. Focus is on Need To Know, not Nice To Know. Deliverable is a Knowledge.

Teach SAS Programming 1, SAS Programming Beyond the Basics, SAS Macro Programming, SQL Querying Basics, SQL Querying - Advanced, Introduction to Python Programming, and LinkedIn for Business

Chicago, Illinois, United States

http://www.thotwave.com

• Created and executed instructor-led and eLearning training for several customers tailored to customer needs and system by working with the customer to understand business problem and implementation.
• Created, recorded, and published SAS Enterprise Guide eLearning for company Academy using Adobe Captivate and Docebo LMS.
• Reduced time to create transcripts of eLearning by using internal playback to internal microphone and voice to text API.
• Attended SAS Platform Installation course for multi-machine SAS Business Intelligence on Linux.
• Performed installation of SAS Metadata Server and SAS Grid Control Server on Linux.
• Resolved customers programming and Enterprise Guide issues and questions in a timely manner.

Chicago

• SAS Institute, Chicago, IL
• Developed a new team with a Mission Statement of: Primary focus is to provide comprehensive training on SAS Solutions (excluding Solutions requiring statistical knowledge) to external customers to foster software.
• Manage the Solution portfolios for: Customer Intelligence, Fraud and Security Intelligence, Supply Chain, Performance Management, Health & Life Science, Retail, and Text Analytics.
• Assess training needs for both internal and external customers.
• Meet with team on a regular basis to brainstorm ways of process improvements.
• Assist Consulting Services with project scope, needs analysis, and tools needed.

Greater Chicago Area

• Regions Training Center Director:
• Managed 5 regional training centers and a staff of 10.
• Implemented strategies for effective management of remote employees.
• Included having 1 on 1’s on a regular basis.
• Managing employees using different managerial styles based on how self-sufficient the remote employee was.
• Certified to teach SAS Business Intelligence Content Developer Fast Track Course

Greater Chicago Area

• Proven presentation skills by consistently receiving marks of “Excellent” on student evaluations.
• Review publications for technical accuracy.
• Teach a variety of SAS classes includingo Entry level programming courseso Intermediate programming courseso Advanced programming courseso SQL, Accessing Relational Databases and Spreadsheetso Client/Servero OLAP (EIS.
• Consistently receive “Excellent” in all areas of performance evaluation.

Boulder, CO

• Programmed in SAS for internal network billing application
• Guided and delegated activities to associate programmers
• Performed estimates, plans, designs, coding, testing and documentation
• Performed project management tasks
• Communicated with users to understand business needs
• Quickly progressed from needing assistance to working independently to providing direction to leading projects

Ft. Meade, MD

Boca Raton, FL

Masters Of Computer Information Systems (Mcis)

Bachelor Of Business Administration - Bba, Business Computer Systems

Activities and Societies: Phi Gamma Nu - Business Fraternity; ASNMSU Student Government