Michelle Carlson Email & Phone Number

Saint Paul, Mn, Us

Fridley, Mn

Administrative support of Global Chief Ethics and Compliance Officer, Vice President of Ethics & Compliance, along with leadership team by using persistence, problem solving, tact and discretion.Extensive calendar management for the CECO and Vice President, as well as calendar support for team members, plan travel arrangements, monthly expense report maintenance, coordinate team meetings and manage a variety of projects.Member of FOCUS Employee Resource Group with active participation in planning of events for Administrative Professionals and others.Ally of the Inclusion, Diversity & Inclusion program on the team and Medtronic.Champion bi-annual team engagement/volunteering activities.

Arden Hills, Mn

Support Vice President of Corporate IT, along with Directors, Managers and Program/Project Managers with attention to detail and seamless execution of responsibilities.Provide back-up support to the CIO and Vice President of Ag Tech in the absence of assistantsExtensive calendar management for Vice President, as well as calendar support for team membersCo-coordinate and execute the annual IT Excellence Awards and annual team picnic including venue selection, catering, entertainment, décor, nomination process, invitations/event programs and on-site managementAdminister workplace strategy project by maintaining class schedule of required and recommended classes, survey class attendees for best practices and pull, format and consolidate reports on a weekly basis to review employee participation Change agent for workplace strategy for those in IT moving into the new work environmentAdvocate for company mandated training and policy adherence programs within the teamMaintain the Talent Acceleration Program (TAP) meeting schedule and provide support to the program managerParticipate on the IT Diversity & Inclusion Speaker Series teamAssist the IT Diversity & Inclusion program manager with meeting schedule/location and agendaChampion quarterly team engagement/volunteering activities

Little Canada, Minnesota

Support the Vice President/General Counsel, Deputy General Counsels, Chief Privacy Officer, various attorneys, paralegals and assistants in the Global Legal department with daily tasks and special projectsProvide back-up support to the CEO, CFO, Corporate Controller in the absence of the executive assistantsManage timecards for hourly employees; approve on behalf of management once reviewedMaintain expense reports for domestic and international trips in Concur Make travel arrangements including airfare, hotel, ground transportation, dinner reservations, and meeting venue preparationsArrange for travel Visa for international trips when required of the travelerSet up new hires (employees and contractors) including the ordering of new computers, telephones, file folder access, mobile phone purchase and scheduling of an ergonomic assessmentMentor and train new administrative assistants regarding company policies, leadership organization, forms and processes, and job responsibilitiesPlan and coordinate annual meeting for legal and compliance leaders and employees; including travel, meeting location, agenda, hotel, transportation, meals, off-site dinners and eventsMaintain confidential information

Support Public Relations, Investor Relations, Corporate Communications, Global Security, Government Relations, and Health Policy & Reimbursement with special projects Provide office support including answering the telephone; filing, scanning and copying documents; scheduling conference calls and web meetings, and distribute mailAssist management and staff members with travel arrangements Complete expense reports in Concur for vice president, directors, and managersMaintain calendar, meeting appointments, travel arrangements and communications for Vice President Provide back-up support to the CEO in the absence of the executive assistantSupport investor relations with quarterly earnings binders, coordination of investor meeting, and shareholder meeting while providing on-site assistance as neededMake meeting arrangements including the booking of conference rooms, WebEx, food and beverage, hotel rooms, transportation and dinner reservationsWork with Accounts Payable regarding expense reports, invoice payments, payment schedules, wire transfers, coding of vendor payments, and internal order numbersCoordinate international mailing of quarterly materials to country leadersMentor and train new administrative assistants regarding company policies, leadership organization, forms and processes, and job responsibilitiesSet up new employees and contractors by arranging for computer, desk and mobile phone, and supplies, as well as ordering office name plate and business cards, and sitting with new employees to go over computer and office operationsAssist directors and managers with maintaining department budgets Meet and greet external guests and vendors and escort them to the conference roomMaintain confidential information Co-chair of wellness committee, working along side the Health Fitness representative, concerning health and wellness activities for employees

Plymouth, Minnesota

RESPONSIBILITIES INCLUDED: Produced memorable experiences and events by managing all aspects of meetings, loyalty, motivation and incentive events while partnering with clients, internal departments, vendors and suppliers Coordinated complex and high profile sales meetings, incentive events, loyalty events, car shows, corporate conferences, and programs for the pharmaceutical, technology, food and beverage, automotive, financial services, and marketing services industries Managed all program aspects including, but not limited to, hotel accommodations, food and beverage, audio visual, entertainment, talent managers, speakers, off site activities and ground services assuring quality and timely program deliveryLed diverse and dynamic cross-functional teams made up of various internal department leads and external vendors Managed program financial accountabilities including adherence of billing guidelines, deposit and contract deadlines, and maintaining the overall budgetCreated, edited and managed all project communication pieces for website, registration, printed agendas, rosters, signage, newsletters, and other miscellaneous informationMonitored all contractual agreements with suppliers / vendors, such as DMCs (destination management companies), hotels, ground transportation, realty companies, and golf courses, to confirm that all deadlines, expectations, and obligations were metOversaw confidential client information including project details, budget and personal data obtained via enrollment Go-to person for pre-trip and on-site employees to resolve planning and operational issues to guarantee a quality experience for everyoneFrequently requested by management to work with various clients and projects while effectively multi-tasking, meeting strict deadlines, and maintaining a positive relationship with the meeting hosts

Plymouth, Minnesota

Acted as liaison between team members, leads, team manager and internal delivery departments and outside suppliers / vendorsSet up team meetings and conference calls Established orientation and training schedule for new team members Educated team members on the new budget system on an individual basis Maintained monthly management report including sale total, cost, and negotiated client savingsPrepared time tracking for non-exempt employees on a bi-weekly basis ensuring accurate internal and external billing Provided team support in preparation of RFP’s, presentations, project preparation, surveys, program operation and customer serviceProofed and edited presentation copy, communication copy, and other pertinent documentsProvided support to team assistants and receptionists when departments were understaffedContinuously analyzed ways to improve processes within company for better time efficiencies

Worked with clients on personal travel arrangements including airfare, hotel, car rental, train, and cruiseExtensive use of APOLLO system for effective booking of client air arrangementsMaintained internal database of confidential client information for travel preparation and precise billing Supported customer service on client related telephone calls

Plymouth, Minnesota

Coordinated complex and high profile projects for pharmaceutical, technology, food and beverage, automotive, and financial services industries Led project kick off meetings to assure the internal departments including, customer service, attendee data, creative, web development, merchandise, shipping, and management, had the same project information such as timeline, budget, scope, and key contactsDeveloped, revised, and implemented website content and design for on-line registration to assure a smooth flow within the website and throughout registration for hundreds of guestsCreated and managed all project communication pieces for website, registration, printed agendas, rosters, signage, newsletters, and other miscellaneous informationOversaw confidential client information including project details and personal data obtained via enrollment Reconciled project billing and prepared file information while interfacing with the billing department for accurate and timely invoicing to the client for review and prompt paymentMentored and trained new team members regarding company policies, leadership organization, forms and processes, job responsibilities, supplier presentations, and company offered training

Stand-in supervisor of domestic reservations when management requestedAssisted retail travel agents and their customers to purchase MLT and Northwest World Vacation package tours Cross-utilized throughout the company on special projects

Ba, Geography, Emphasis In Travel / Tourism

Activities and Societies: University Program BoardEmphasis: Travel & Tourism Minor: Human Relations

Education record

Activities and Societies: Swim Team, Swim Team MVP, Swim Team Captain, Band, Flag Corp, Winter Guard, DECA, Track and Field Team, School.