Michelle Hayes Email & Phone Number

Administrative professional with strong analytical skills, experience in project management, customer relations, coordinating, planning and supporting daily operational and administrative functions.Proficient in: Microsoft Office Suites (Word, Outlook, Excel (pivot table, v-lookup), Power Point) familiar with SQL (Structured Query Language) Compass, Report Builder, ADP, Sales Force, Sales 3, Work Flow, Peachtree Accounting, Access, Workday.Result oriented, strategic thinking and problem solving, with the tendency to thrive in a dynamic and fluid environment while remaining pragmatic and focused. Proven track record of accurately completing research, reporting information to management and achieving organizational objectives. Highly focused in deadline driven operations, able to identify goals and priorities and resolve issues in initial stages, self-motivated and flexible.Project Management and Quality Assurance: Testing, writing scripts and plansCreated webinars for information and educational purposesImplementing a new commissions processing systemRevamping the Errors and Omissions Program Implementing the direct deposit process Commission statement on line project Points and bonus pool incentive program Revamped the promotions programRestructured several manual processes to reduce hours of manual labor

Listed skills include Management, Microsoft Excel, Microsoft Office, Payroll, and 9 others.

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  University Of Phoenix

  Business Administration And Management, General