As part of the NASA Langley Administrative, Media and Professional Services (LAMPS 2) contract, I provide support services for the NASA Scientific and Technical Information (STI) program with the following activities: act as Operations Project Manager of the Scientific, Technical and Research Information discoVEry System (STRIVES) using Agile methodology, manage projects and issues using the GitLab platform, work with the developer and content teams to ensure issues are addressed, communicated, and tested, manage system communications for our stakeholder and user groups, and develop guides and documentation for the content and developer teams. Catalog, evaluate, and index scientific and technical information (STI) items for the STI Repository. I participated in the development of the NASA Research Access activity (NASA's public access policy) and act as a subject matter expert. I acted as an STI Program Center Liaison where I provide STI policy guidance and support for NASA centers. I provide taxonomy and metadata development and maintenance for the NASA Thesaurus, provide modifications and enhancements to the thesaurus hierarchical structure; conduct metadata analysis tasks, and suggest enhancements to existing schemas. Provide training of abstracting and indexing principles to new staff. In other areas of support, I suggest topics of interest for the STI Program social media outlets, and maintain content for the STI Program website in the Markdown markup language.

As the Director for the Gust Division at Katsuon, it is my responsibility to procure and facilitate guests of the convention. This includes managing the Guest Relations, Guest Hospitality, and Gust Transporation departments and staff.

I am the Department Head for the Guests department.

As part of the Content Management Department, I index technical papers, journal articles, magazine articles, events, and other materials with the SAE taxonomy. I assist with maintaining the SAE taxonomy. Additionally, I conduct research for other departments and assist with any special projects such as data mining or working with linked data initiatives like WordNet and BabelNet.

I assist with various research projects in the Content Management Department of SAE International. Examples of projects are a WordNet taxonomy semantic mapping project and a BabelNet taxonomy mapping project. I assist with indexing technical papers and events using a specialized taxonomy.

I interact with our students, faculty, and staff and provide reference services, circulation services, instruct library users on how to use the computers, scanner, and printing operations, as well as refer students to other departments depending on their needs. Additionally, I instruct users on how to use the library’s eResources such as databases, guides, and eBooks. I develop and provide information literacy and research skills instruction, including specific course support. I create displays that highlight the library’s collection and create subject guides on LibGuides. I provide technical assistance on Windows and Mac computers and troubleshoot wireless connectivity issues. I assist with collection management activities by evaluating the collection, weeding, and selecting titles for library purchase in the areas of law, education, science, technology, and graphic novels.

I conduct programs and events at various community organizations, such as host a book discussion group at the Juvenile Detention Center in Newport News. Additionally, I represent the Newport News Public Library System at various community events. At the South Morrison Family Education Center, I coordinate with the Newport News Partnership for Youth by conducting youth programming and collaborating on agency-wide programs. In addition to this, I maintain the SNAP center at the library and assist youth and adults looking for jobs and providing them with information and services to achieve this goal. I plan and conduct engaging and educational programs for youth (school-age through teens) at the library and with the Parks, Recreation, and Tourism’s afterschool program. I also coordinate and assist the Youth Services staff at the library branches with readers’ advisory and teen programs. As part of my duties on the WebTech team, I help maintain the Facebook page and create content for the teen page on the Newport News Public Library System website. I also assist branch staff with computer instruction and hold several one-on-one sessions with how to use Mac iOS and other programs. I process Interlibrary Loans for all of the branches.

I oversee the teen area during after school, evening, and weekend hours, interacting with teen patrons within the library’s teen space (Harry’s Hangout). I plan fun and interactive teen programs and provide technology-related instruction and workshops (anime club, TAG group, weekly movies, and events such as Teen Tech Week and Teen Read Week). I guided the leadership team for the Chesapeake Public Library’s first Anime Festival. I conduct readers' advisory, reference, and programming services to youth, teenagers, and their parents. Additionally, I create exciting and topical displays to promote our collection. Additionally, I maintain our MySpace page, Delicious account, book list wiki, and graphic novel blog. I monitor teen activities to promote positive behavior and to assure the space welcomes all teens. I assist in the routine preparation and maintenance of the Teen and Children's area and provide technical support to the Children’s staff. Assist with collection management activities as a selector for graphic novels, manga, and anime for the Chesapeake Public Library system.

As part of the information staff, I conduct readers' advisory, reference, and programming services for children, teens, and adults. In addition to this, I write book reviews on our blog, VBPL Recommends. I provide technical assistance in our computer areas and troubleshoot patrons' connectivity issues with our electronic resources. I conduct staff training with several computer applications, including electronic reference (email/text messages/IM). Additionally, I create displays that enhance our patrons' experience. In addition to these duties, I provide computer instruction, teen programs at the library (anime club, crafts, gaming, and writing group), conduct baby storytimes, as well as assist with the Teen Advisory Group as a Volunteer Resource Manager.

I perform circulation functions such as checking books in and out, conduct readers' advisory, reference, and programming services for children, teens, and adults. I provide technical assistance in our computer areas and troubleshoot patrons' connectivity issues with our electronic resources. Additionally, I create displays that enhance our patrons' experience. I also serve on the Teen Tech Week team.

I sort and pack bins for delivery as well as unpack, sort, and shelve books, music, and DVDs. I maintain the appearance of the library by shelving books left on carts and cleaning off tables and computer areas. I also assist the Information Specialists and Technicians with various circulation tasks, including reference services at the main information desk.

I assist lawyers, pro se patrons, and students with reference and computer questions, conduct reference interviews over the phone and electronically, and obtain case and legal information for lawyers, government officials, and circuit court clerks. I compile and maintain ready reference files on topics that are timely and of high interest. In addition to this, I provide circulation functions, processing deliveries, and maintain the leisure fiction. I assist with collection maintenance activities by selecting new books for the collection and decide on monograph and periodical retention schedules. I write articles for our newsletter, the Virginia Beach Bar Association newsletter, and maintain a list of all new and updated materials that we receive at the library. I conduct tours of the library, give computer training on our databases (Casefinder and Westlaw), and plan various programs. I maintain and update the law library’s web page using the Vignette Content Management System, electronic reference templates, pathfinders/in-house documents, the library’s brochure collection, and create a list of new books coming to the library in the future. I recruit, manage, and coordinate between staff, the library’s volunteers, and the Office of Volunteer Resources as the Volunteer Resource Coordinator. I have over 140 hours supervising the law library.

As a member of the Inventory Processing Team (IPT), it is my task to unpack, sort, and shelve books (primarily in the children’s section and genre fiction), music, and DVDs. Additionally, I alphabetize assigned sections, assist customers looking for books, music, and DVDs, assist at the registers, assist with store programs and events, and experience in merchandising (especially the new books and best sellers).

Answer 911 and non-emergency lines, radio contact with officers, search NCIC and state computer records, conduct warrant searches, and assist the court clerks.