Michelle Cook

Michelle Cook Email and Phone Number

Senior Director, Revenue Operations | Global Technical Sales @ Equinix
United States
About Michelle Cook

Michelle Cook is a Senior Director, Revenue Operations | Global Technical Sales at Equinix. She possess expertise in leadership, solution selling, sales process, social media, strategic partnerships and 40 more skills. Colleagues describe her as "Michelle is an excellent account manager whom I have had the pleasure of working with for our MDM needs. This is a critical area for any healthcare company. While I have found Mass360 to be an excellent solution, it was Michelle who explained to me the crucial differences between the Maas360 product and all of the other options. The constant attention she shows our account is exceptional, she has a habit of returning all emails and phone calls promptly, and she demonstrates outstanding product knowledge and the willingness to go to bat for her customer-all essential traits I need in a sales rep. I feel that our account is in good hands with Michelle in charge."

Michelle Cook's Current Company Details
Equinix

Equinix

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Senior Director, Revenue Operations | Global Technical Sales
United States
Website:
equinix.com
Employees:
14173
Michelle Cook Work Experience Details
  • Equinix
    Senior Director, Revenue Operations | Global Technical Sales
    Equinix
    United States
  • Equinix
    Senior Director, Revenue Operations | Global Digital Sales, Global Technical Sales, Plg & Marketing
    Equinix Mar 2024 - Present
    Redwood City, California, Us
  • Equinix
    Director, Sales Strategy And Operations, Global Digital Sales
    Equinix Sep 2022 - Mar 2024
    Redwood City, California, Us
    Serve as the Global Lead for Digital Sales GTM strategy & transformation responsible for driving short & long-term revenue acceleration for Equinix's Digital Services business.--Leads Sales and SalesOps teams across the various GTM areas supporting our Digital Services business unit including sales planning, sales coverage model design, sales strategy, business performance management, program support & implementation--Leads regional and GTM sales planning processes around segmentation & targeting, sales quotas, forecasting & account planning--Transforms Digital Sales operations processes at the regional and GTM level to drive significant evolution in execution and ROI--Leads up system integration/upgrade projects and Digital Services transformation initiatives--Designs and manages reporting and dashboard production, performing regular data analysis to identify trends & areas of improvement--Develops territory plan within each region, defining optimal sales coverage for highest productivity
  • Ibm
    Global Digital Sales Leader, Red Hat
    Ibm Aug 2021 - Sep 2022
    Armonk, New York, Ny, Us
    --Oversaw the Red Hat Digital Sales organization globally of 100+ employees, working closely with all GEO Leaders on their management system to drive execution and deliver significant revenue growth--Led the design and budget of the model from the overall team structure including defining roles and talent profiles; developed and managed incentive plans and quarterly bonus programs; produced the sales playbook and GTM strategy; created the training and enablement program; and owned the operational results and reporting--Provided regular guidance to Red Hat Digital Leaders on strategy, tactics and actions to meet business objectives, deriving actionable insights from weekly data analysis in order to identify new ways to improve and accelerate performance.--Actively collaborated across departments (marketing, sales, channel, brand, operations) and across both organizations (IBM and Red Hat) to deliver results
  • Ibm
    Digital Sales Business Unit Executive, Red Hat, Americas
    Ibm Mar 2020 - Aug 2021
    Armonk, New York, Ny, Us
    In March 2020, my Red Hat Synergy role expanded to building and leading the first Red Hat business unit within IBM. This Digital Sales unit plays an important role in Red Hat's continued growth by engaging IBM's vast set of clients to ensure Red Hat is a part of every conversation.
  • Ibm
    Red Hat Digital Sales Synergy Leader, North America
    Ibm Jul 2019 - Mar 2020
    Armonk, New York, Ny, Us
    As Synergy Leader, it was important to find new and creative ways to maximize teamwork between the IBM Digital Sales organization and Red Hat sales organization to drive customer success across our joint accounts, while still preserving the independence and neutrality of Red Hat’s open source development. • Provide enablement for the entire 600+ employee IBM Digital Sales organization• Develop new sales plays across several business units and sales teams• Facilitate joint account planning sessions involving sales teams from both organizations • Design new sales contests and incentives to drive cross company collaboration
  • Ibm
    Ibm Security Sales Manager, Enterprise & Industry Accounts, And Philadelphia Site Leader
    Ibm Jan 2018 - Jul 2019
    Armonk, New York, Ny, Us
    • Led a team of IBM Enterprise Sellers responsible for selling our endpoint management solutions into IBM's largest accounts in North America• Accounts fell across 3 markets for IBM: Public (SLED, Healthcare & Pharmaceuticals), Distribution (Travel & Transportation and Retail), and Communications (Telco & Media)• Achieved 141% to 1H19 quota• In 2H18, I was also named the Philadelphia Site Leader where I was focused on creating a positive + inclusive workplace for our employees. This involved providing more opportunities for career advancement and growth, and more opportunities to network and socialize in the office. For the latter, I coordinated one social event every quarter where the office could enter a fun competition for charity. One of our first events that year was a ping pong tournament that collected over 500 articles of clothing and 200 items of toiletries for a local homeless shelter in the city. Next, we hosted “Cycling for a Cause” which collected over 700 school supply donations for local schools for a seat at a SPIN class. Another event was “Bullseyes for Breast Cancer” that collected $2000 of donations for local breast cancer foundations for a spot to throw axes at a local Urban Axes.
  • Ibm
    Ibm Security Sales Manager, Verizon Channel Sales
    Ibm Jan 2017 - Jan 2018
    Armonk, New York, Ny, Us
    • In 2017, responsibilities grew to include launching and growing our new partnership with Verizon, building and leading a sales team of 20+, and creating and developing a go to market strategy• 175% revenue growth in Verizon Channel sales in 2017• 115% to Q3 Quota and 114% to Q4 Quota - First 2 quarters under new IBM-VZ Contract• Signed on 3500 new client logos in 2017
  • Ibm
    Sales Manager
    Ibm Mar 2015 - Jan 2017
    Armonk, New York, Ny, Us
    • Promoted from sales rep to sales manager with an initial focus on managing a team of 12 Mid-market sellers focused on signing new logos in Manufacturing, Retail and Communications Markets• 2015 IBM Hundred Percent Club• 2016 - 106%
  • Ibm
    Enterprise Account Executive - Public Market
    Ibm Dec 2012 - Mar 2015
    Armonk, New York, Ny, Us
    • 2014 IBM Hundred Percent Club• 2014 IBM Sales Eminence Award• Top 3 in 2014• #1 Healthcare Sales Representative in 2014• 2013 President's Club• Top 3 in 2013• #1 Healthcare Sales Representative in 2013
  • Ibm
    Inside Sales Representative
    Ibm Mar 2011 - Dec 2012
    Armonk, New York, Ny, Us
    -Hundred Percent Club in 2011 and 2012-Top 3 ISR in 2011 and 2012-Closed new business in all industries across the U.S. and Canada-Helped onboard, foster, and train new partner relationships
  • Ibm
    Executive Sales Operations Assistant
    Ibm Sep 2009 - Mar 2011
    Armonk, New York, Ny, Us
    • Reported to and assisted VP of Global Customer Sales, VP of International Sales, Director of Global Customer Sales, Director of Sales Operations, Inside Sales Manager, and the Manager of the Account Sales Representative team• System Administrator of Salesforce.com• Developed and built customer-facing demonstrations used by both inside and outside sales to present our product• Created Business Optimization Analyses and Situational Awareness Reports that presented the data collected by our product to potential customers, the last step in the sales process before closing the deal• Tracked and reported back on the effectiveness of marketing campaigns

Michelle Cook Skills

Leadership Solution Selling Sales Process Social Media Strategic Partnerships Salesforce.com B2b Account Management Software Installation Sales Cold Calling Channel Partners Customer Retention Inside Sales Networking Software As A Service Mentoring Lead Generation Customer Relationship Management Sales Management Software Industry Building Relationships Direct Sales Android Mobile Device Management Business To Business Professional Services Webex Social Networking Cross Functional Team Leadership Training Customer Service Enterprise Software Saas Ios Management Coaching Security Mobile Devices Sales Presentations Sales Prospecting Cloud Computing Crm Selling Access

Michelle Cook Education Details

  • West Chester University Of Pennsylvania
    West Chester University Of Pennsylvania
    Communication Studies

Frequently Asked Questions about Michelle Cook

What company does Michelle Cook work for?

Michelle Cook works for Equinix

What is Michelle Cook's role at the current company?

Michelle Cook's current role is Senior Director, Revenue Operations | Global Technical Sales.

What is Michelle Cook's email address?

Michelle Cook's email address is bm****@****hoo.com

What is Michelle Cook's direct phone number?

Michelle Cook's direct phone number is +173254*****

What schools did Michelle Cook attend?

Michelle Cook attended West Chester University Of Pennsylvania.

What skills is Michelle Cook known for?

Michelle Cook has skills like Leadership, Solution Selling, Sales Process, Social Media, Strategic Partnerships, Salesforce.com, B2b, Account Management, Software Installation, Sales, Cold Calling, Channel Partners.

Who are Michelle Cook's colleagues?

Michelle Cook's colleagues are Michell Kemparski Ribeiro, Joseph Equinix, Kumar Venkataraman, Christine Soussa, Martin Martinez, Italo Canini Neto, Eloá Ferreira.

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