Michelle Covington Email & Phone Number

Greater Grand Rapids, Michigan Area

ICCF Community Homes is a non-profit housing corporation whose leadership is motivated, and programs shaped by, its belief that all people deserve safe, clean, affordable housing; its response to God's desire that it seek justice in its communities; its grateful response is the saving love of Jesus Christ; and its desire to have others see his love in action. Mission-Equitable opportunity, affordable homes and thriving neighborhoods

Greater Grand Rapids, Michigan Area

Oversight and leadership of Annual Fund and Major Gifts. This includes staff management, donor cultivation and recognition, events and relationship management. Kids' Food Basket is an organization that empowers communities to attack childhood hunger. We ensure lunch is not the last meal of the day for children who live in food insecure homes. We serve nearly 7,500 nutritious Sack Suppers daily to children in West Michigan so they can be their best in school and in life!

Greater Grand Rapids, Michigan Area

Empowering communities to attack childhood hunger. We ensure lunch is not the last meal of the day. We deliver over 7,000 Sack Suppers daily to children in 39 schools in West Michigan. We nourish kids to be their best in school and in life. I invite individuals , community organizations and faith-based communities to engage with Kids' Food Basket by sharing their time, talent and treasure. Annual Fund Management, planning , coordinating and implementation. Major Gifts solicitation and stewardship. Event management and oversight of the donor recognition process.

Greater Grand Rapids, Michigan Area

Corporate and individual donor management-retention and cultivation. Fundraising, marketing, newsletter development and layout, event planning and logistics and donor database management.

Greater Grand Rapids, Michigan Area

*Managed print/digital solution sales for small to large companies with annual revenues of $17 million.*Supervised 35 employees*Monitored budgets and forecasted revenues*Partnered cross functionally with Marketing on sales collateral and promotions*Collaborated internally and externally to build partnerships and impact salesKey Achievements:*Met and exceeded annual goals*Increased efficiency, elevated customer satisfaction, reduced expenses and generated new revenue streams through expert selling and by implementing innovative system improvements

Greater Grand Rapids, Michigan Area

*Managed high-volume, statewide call center with 15,000+ monthly contacts*Supervised 35 employees who provided print/digital audience solutions for small to large companies*Prepared and monitored budgets and forecasts to meet goalsKey Achievements:*Met and exceeded annual goals during transitional period of change in ownership *Selected to serve on Transition Team to facilitate seamless change.*Consolidated 8 regional call centers into 1 centralized , statewide center,resulting in decreased expenses , improved customer service and increased productivity .

Greater Grand Rapids, Michigan Area

*Managed $15 million in annual sales across 3 cities*Supervised regional teams with 28 employees*Developed and oversaw budgets and forecastsKey Achievements:*Increased revenue by 12% year over year*improved efficiency and scalability by completely revamping the call center's phone system to accommodate the expanded market area

* Directed Classified Department with $35 million in annual revenue.*Supervised 50 employees*Managed sales initiatives using consultative, needs-based selling technique.*Developed and monitored budgets and forecasts.Key Achievements:*Increased annual sales by 10% over previous year.*Created statewide employment team, resulting in increased customer service, new revenue streams, and reduced expenses.*Consolidated 3 call centers into 1 regional call center.*Revitalized underperforming programs to elevate sales.

Greater Grand Rapids, Michigan Area

*Directed print /online sales initiatives for commercial and private party advertisers with annual goal of $15 million*Supervised 16-20 employees*Negotiated contracts and ensured excellent customer serviceKey Achievements:*Met renewal goals*Increased upselling revenue exponentially by introducing assumptive close sales strategy.*Spearheaded phone system upgrade project from concept to completion.*Initiated community-wide event, Annual Yard Sale, resulting in new revenue stream and strengthened brand awareness.

Lilly Family School Of Philanthropy, Certificate In Fund Raising Management

Bachelor'S Degree, Communication, General