Michelle Curtis Email & Phone Number

Southampton, England, GB

Greater Southampton Area

• Developing and implementing digital solutions to streamline processes and boost productivity, using Power Apps, Power Automate, SharePoint, and Power BI. Building custom applications and workflows that enhance.
• Design and deploy Power Apps tailored to department needs, reducing manual tasks and improving data access.
• Build automated workflows with Power Automate, reducing errors and processing time.
• Develop SharePoint solutions for document management and team collaboration.
• Create and maintain Power BI dashboards for real-time analytics and insights.
• Collaborate across teams to ensure solutions meet objectives and improve productivity.Achievements:

Greater Southampton Area

• Supported the development and enhancement of the new Equity Loan Portal, collaborating with a larger team to deliver a streamlined, user-focused application process. Acted as a bridge between stakeholders and.
• Team Collaboration: Guided a cross-functional development team by clarifying requirements, prioritising the Agile product backlog, and ensuring alignment with project milestones.
• Stakeholder Engagement: Liaised with stakeholders to gather requirements and translate them into actionable tasks, ensuring the portal met Homes England’s regulatory standards and usability expectations.
• Direct Development: Developed key enhancements to improve user experience and functionality, balancing hands-on contributions with overall product strategy.
• Quality and User Experience: Oversaw UAT processes to ensure a seamless user experience, achieving high customer satisfaction and adoption rates.

Greater Southampton Area

• Managed development, support, and modernisation of digital platforms for home ownership programmes, including the Help to Buy Equity Loan Portal and legacy systems. Focused on enhancing user experience and operational.
• Legacy System Support and Modernisation: Maintained and transitioned the HOIS Online web app and the Help to Buy website from Classic ASP to ASP.NET for improved performance and security.
• Help to Buy Equity Loan Portal: Developed and maintained the ASP.NET-based portal for the UK South region, streamlining the application process for equity loans.
• Change Management and Enhancements: Managed change requests and system enhancements using DevOps Pipelines, ensuring efficient and reliable releases.
• Support and Ticket Management: Handled support requests and resolved tickets to maintain system stability and user satisfaction.

Greater Southampton Area

• Provided development, maintenance, and support of bespoke and off-the-shelf solutions for various teams across the Group.
• Developed web applications using Classic ASP, ASP.NET, XHTML, CSS, JavaScript/jQuery.
• Maintained SQL Server databases and managed data integrations with SSIS.
• Produced business reports using SSRS and supported SharePoint solutions.
• Gathered user requirements, managed project timelines, and provided 3rd line IT support.
• Created technical documentation, including process maps and continuity plans.

Southampton, United Kingdom

Worked with the Research Team, gaining experience in web development using HTML, CSS, and Classic ASP, and overseeing the department’s intranet and internet pages.

Southampton, England, United Kingdom