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Michelle Mccann Email & Phone Number

Lead Program Manager at USAA
Location: San Antonio, Texas, United States 6 work roles 2 schools
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Current company
USAA
Role
Lead Program Manager
Location
San Antonio, Texas, United States
Company size
39829 employees

Who is Michelle Mccann? Overview

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Michelle Mccann is listed as Lead Program Manager at USAA, a with 39829 employees, based in San Antonio, Texas, United States. AeroLeads shows a matched LinkedIn profile for Michelle Mccann.

Michelle Mccann previously worked as Lead Project Manager at Millennium Group and Director Development Product Owner at Usaa. Michelle Mccann holds Master’S Degree, Social Work from University Of Michigan.

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USAA

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About Michelle Mccann

Senior-level Project Professional with 10+ years of experience in the financial services industry, specializing in project delivery, servant leadership and risk management. Project Manager | Scrum Master | Product OwnerEmail: mdmccann1920@gmail.com Project Professional in the financial services industry with over 10 years of work delivering solutions for health insurance, life insurance and annuities products. Developed skills in project management, coaching, and Agile methodologies. Outstanding communicator with a natural ability to forge collaborative relationships with internal and external stakeholders. Especially proficient in requirements gathering, facilitation, and team development. CORE COMPETENCIES: • Project Planning and Management • Cross-Functional Team Leadership•Coaching and Mentoring• Stakeholder Management • Change Management • Written and Verbal Communication • Risk Management • Collaborative Relationships • Budgeting & Forecasting• Roadmap Development• Resource Planning• Conflict ResolutionCAREER HIGHLIGHTS •Provided concurrent leadership to Agile Product Owners and Product Managers for three Agile Release Trains with 20 teams and budget of approximately $30M.•Delivered first new Web-based product offering in over 10 years, delivered modernized shopping and application process by building Web infrastructure, and onboarded new Electronic Medical Records provider which all drove increased shopping, enrollments, and revenue while decreasing underwriting time.•Led transition to SAFe methodology, acting an ART leader. Developed and refined tailored solutions and documented processes to increase Agile adoption and success, including transition of multiple teams to KanBan. Delivered new infrastructure to comply with COVID-19 mandates, such as extended grace periods and payment plans.•Developed and delivered new Health Solutions platform with desktop and web/mobile components for representative and member use, leading to increased traffic/shopping, enrollments, and revenue.•Assisted with end-to-end Request for Proposals (RFP) to identify potential suppliers for entire mortgage process as part of strategic roadmap development.Please contact me at mdmccann1920@gmail.com with any inquiries about project professional opportunities.

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USAA
Usaa
Lead Program Manager
San Antonio, TX, US
Website
usaa.com
Employees
39829
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6 roles

Michelle Mccann work experience

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Lead Program Manager

Usaa

San Antonio, Tx, Us

Director Development Product Owner

Usaa

Leader of cross-functional team dedicated to project and product delivery for Life Insurance and Annuities products. Provides leadership to Agile Product Owners and Product Managers for three Agile Release Trains. Initiates and manages stakeholder relationships, resolves impediments, coaches employees at all skill levels, provides growth opportunities, and ensures work is delivered on time and on budget.

Aug 2021 - Apr 2023

Lead Development Product Owner

Usaa

Concurrently led Health Solutions and HAL/HOST mainframe Agile Release Trains as SAFe Product Manager. Responsible for development and maintenance of Program roadmaps and backlogs, facilitating feature refinement, prioritization (using WSJF and other methods), PI Planning, and acting as a conduit between business owners and technical teams. Served as agile servant leader and coach at portfolio, program, and team levels to deliver solutions.

Jan 2018 - Aug 2021

Business Analyst/Senior Dpo/Lead Dpo

Usaa

Led multi-disciplinary teams in the execution of Health Solutions (HS) Development projects. Partnered with Executive Sponsor, Sponsor delegates, IT Project Delivery Team, Operations leaders, Legal/Compliance, and other business partners to ensure that appropriate business requirements were developed and met, risks were mitigated or managed, and a quality product was delivered on-time and on-budget. Oversight of the entire body of development work with a third-party platform provider (to include development of roadmap, writing user stories, prioritization of work, and coordination with other USAA projects). Led insurance filing of Medicare products.

Jun 2013 - Dec 2017

Lead Vendor Relationship Manager

Usaa

Provided overall management of mortgage insurance, post-closing loan audit, and document compliance/delivery relationships and products. Responsible for monitoring Service Level Objectives, contract compliance, process improvements, and building overall relationship with third-party suppliers. Also assisted with strategic sourcing, buy/build/ally decisions, RFP process, identification of products and services to strengthen performance, and partnering with internal business leaders from varied areas. Acted as liaison to IT projects and assisted in requirements gathering for integration with third-party suppliers. Lead POC for contracting and acted a mentor to less-seasoned Business Advisors.

Jun 2009 - Jun 2013
Team & coworkers

Colleagues at USAA

Other employees you can reach at usaa.com. View company contacts for 39829 employees →

AQ Abraham Quijada Abraham Quijada Colleague at UsaaPhoenix, Arizona, United States View → TM Teddy Mata Teddy Mata Colleague at UsaaPorterville, California, United States View → KR Kirsten R. Kirsten R. Colleague at UsaaSan Antonio, Texas, United States View → AB Alma Bersola Alma Bersola Colleague at UsaaSacramento, California, United States View → TM Terrica Mosley Terrica Mosley Colleague at UsaaWesley Chapel, Florida, United States View → KJ Ken Jr. Patranella Ken Jr. Patranella Colleague at UsaaPhoenix, Arizona, United States View → BD Barbara Darr Barbara Darr Colleague at UsaaDallas-Fort Worth Metroplex, United States View → GC German Catala, Mba German Catala, Mba Colleague at UsaaTampa, Florida, United States View → LM Lisa Mancha Lisa Mancha Colleague at UsaaSan Antonio, Texas, United States View → KK Kristy K Kristy K Colleague at UsaaTampa, Florida, United States View →
2 education records

Michelle Mccann education

FAQ

Frequently asked questions about Michelle Mccann

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What company does Michelle Mccann work for?

Michelle Mccann works for USAA.

What is Michelle Mccann's role at USAA?

Michelle Mccann is listed as Lead Program Manager at USAA.

Where is Michelle Mccann based?

Michelle Mccann is based in San Antonio, Texas, United States while working with USAA.

What companies has Michelle Mccann worked for?

Michelle Mccann has worked for Usaa and Millennium Group.

Who are Michelle Mccann's colleagues at USAA?

Michelle Mccann's colleagues at USAA include Abraham Quijada, Teddy Mata, Kirsten R., Alma Bersola, and Terrica Mosley.

How can I contact Michelle Mccann?

You can use AeroLeads to view verified contact signals for Michelle Mccann at USAA, including work email, phone, and LinkedIn data when available.

What schools did Michelle Mccann attend?

Michelle Mccann holds Master’S Degree, Social Work from University Of Michigan.

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