Michelle Dabek Email & Phone Number

• Develop, implement, and administer organization’s benefits plans and programs, including self-funded medical and dental plans, life insurance and additional ancillary benefits.• Manage vendor selection and negotiate plan coverage, services, and costs with carriers and brokers.• Monitor the effectiveness of existing benefit programs, recommending strategic plan revisions which are cost effective and consistent with benefit trends. • Create and manage benefits open enrollment project plan to include plan design and communications strategy.• Collaborate with team on benefits communication strategy and prepare employee communications designed to provide employees with timely and accurate information. • Ensure plans meet compliance to benefits related laws and regulations that apply to the organization.• Partner with external consulting and legal resources on various projects throughout the year. • Manage vendor relationships to ensure service level agreements are met.• Create and manage M&A benefits project plan which includes analyzing employee and employer cost impact and collaborating with cross functional partners to ensure smooth post close transition.

Raleigh Nc

Established centralized Employee Relations department to address concerns of 4800 employee population. o Supervised investigations performed by Employee Relations Managers concerning harassment, discrimination, policy violation and all other employee concerns. o Drove continuous improvement in the investigative process and management of employee concerns.Developed and implemented HR Hotline which was staffed by Employee Relations Specialists to provide field employees an anonymous option to report concerns.Mentored junior members of Employee Relations team on employment laws and practices, how to conduct investigations and manage employee complaints.Collaborated with corporate attorney to develop 2020 policy revisions to employee handbook.Conducted investigations and addressed employee concerns in corporate office. Advised and counseled managers with regards to employee issues and policy interpretation.Developed and maintained trusting relationships with all levels of employees to promote a positive working environment.Served on board of WE@V, internal women’s empowerment group.Member of Benefits Task Force to address rising costs of self-funded medical insurance. Member of Wellness Committee to provide activities and programs in corporate office to promote health and wellness among employees.Chosen as Circle of Excellence winner 2019. This award is given to select high performing employees in field and corporate office positions based on peer and leadership nominations.

Managed administration of health and welfare plans for 4800 employees located throughout the U.S.Improved efficiency of FMLA and worker’s compensation administration by centralizing to corporate office. Created processes and procedures to manage leaves while adhering to state and federal laws.Projected savings of $1.2 million on self-insured medical plan in 2019 through plan design changes and comprehensive benefits audit while ensuring the plans remain competitive.Managed team of benefits professionals who resolve employee questions and concerns, maintain benefit records within the HRIS and reconcile invoices.Directed annual 4th quarter open enrollment process and developed communication plan to reach 4800 employees throughout the US.Served as subject matter expert and acted as mentor and resource for junior members of the Human Resources team.Worked with VP of Human Resources to develop compensation matrix for corporate roles. Researched and analyzed new job requisitions to fit within that matrix.

Raleigh Nc

Managed administration of health and welfare plans for an acquisition based business model organization that on-boarded 2200 associates in 12 months, 1200 of whom were acquisition associates.Performed extensive audit of exempt and non-exempt positions throughout company to ensure compliance with new guidelines from Fair Labor Standards Act.Worked with outside vendor to develop job classification structure and compensation ranges for all positions.Developed census data and coordinated with broker for quotations. Evaluated vendor proposals and made recommendations to Vice President of Human Resources.Managed Family Medical Leave process to ensure compliance with governmental guidelines. Acted as key player with regards to transition from BeneTrac and Ultimate Software to Ceridian Dayforce. This required scrubbing and reviewing data and working closely with HRIS Analyst to ensure timely and accurate information was transitioned to the new system.Assured company compliance with provisions of ERISA and IRS Section 125. Supervised preparation of reports and applications required by law. Reviewed and analyzed changes to state and federal laws pertaining to benefits, and suggested changes to executive management.Managed Open Enrollment process which included communicating with employees regarding plan changes, working with HRIS vendor to ensure timely online enrollment and accurate enrollment results. Advised other members of Human Resources team with inquiries regarding common practices, procedures, and employment law including PTO, FMLA, COBRA, OSHA, FLSA, and ADA.Supervised responsibilities of Senior Benefits Analyst and Benefits Coordinator.

Managed health and welfare plans for 85 employees.Collaborated with CEO and benefit broker to strategically plan for changes to benefits plan for following year. Worked with Recruiting Manager to fill open positions in Clinical Operations, Data Management, Statistical Programming and Biostatistics.Provided guidance to managers regarding employee relations issues.Performed various projects as assigned by CEO which included reviewing and updating the Employee Handbook, and hiring processes for compliance.

Raleigh Nc

Administered the health and welfare programs for 1000 employees.Managed administration of all employee leaves of absence in multi-state area, including FMLA.Participated as member of the Corporate Giving Committee and the Standard Operating Procedure Committee.Evaluated benefit vendor quotations and made recommendations to management.Assisted Human Resources team with inquiries regarding PTO, FMLA, COBRA, OSHA, FLSA and ADA.Directly supervised Benefits Specialist.Advised and counseled management and employees regarding existing benefit plans.

Raleigh

Managed benefit open enrollment process from inception to administration. Negotiated with vendors, recommended plan design to CEO and finalized contract renewals.Collaborated with ADP to ensure system readiness and managed benefit communications.Full responsibility for billing and enrollment of all benefits offered.Directly supervised a Benefits Specialist.Administration responsibility for all leaves of absence including FMLA and LOA.Maintained ADP database to accurately capture employee benefit data for 2700 employees.Designed and delivered company-wide Wellness Program.Monitored all benefit and 403(b) retirement plans for compliance with legal, regulatory and audit requirements.Ensured compliance with federal and state laws impacting benefits including HIPAA, ERISA, EEOC and ADA.

Directed all functions of HR for two companies including Employee Relations, Benefits Administration, Leaves of Absence, Payroll Administration, Compensation, Performance Management, Training and Recruiting.Managed Benefits Administration which included performing annual benefits analysis, advising company owner, negotiating with vendors and presenting benefit plans to 115 employees.Administered all leaves of absence including FMLA and Worker's Compensation.Collaborated with senior and mid-level management regarding complex employee relations issues including performance management, harassment charges, EEOC investigations, OSHA compliance audits, wage and hour disputes and policy interpretation.Created all HR programs and procedures including yearly performance reviews, progressive discipline processes and employee policy and procedure manual. Sourced, interviewed and on-boarded70+ open requisitions each year for various positions. Managed relationships with outside recruitment agencies and negotiated placement fees.Developed and lead training for all employees including Harassment in the Workplace, Supervisor Training and employee handbook updates.

Raleigh Nc

Communicated new benefit plans to 250 employees each year.Managed all worker's compensation claims from date of injury to return to work.Provided guidance to Executive Leaders regarding employee relations issues including training in conflict resolution, harassment, discrimination, performance and disciplinary issues. Represented the company in all unemployment claims, EEOC investigations and Department of Labor audits.Performed job analyses and advised Leaders to establish Compensation guidelines.Created monthly newsletter in order to strengthen communication between offices.Managed Human Resources Assistant and supervised 11 human resources contacts in other regional offices. Led monthly conference calls to address sensitive human resources issues on a timely basis and share best practices to increase consistency and compliance with corporate policy and HR law.Conducted Human Resources training. Topics included Performance Management, Harassment, Workplace Violence and Interviewing Techniques.Coordinated annual performance reviews and trained managers on new review processes.

Developed, communicated and interpreted policies and procedures for 950 employees, managers and department leaders. Conducted investigations regarding policy violations, harassment and discrimination charges and provided recommendations to managers.Facilitated two-day orientation for new corporate employees to include creating new training modules as necessary.Created and facilitated training to management for Compass College, an internal management training program. Topics included Creating a Harassment Free Workplace and Interviewing/Selecting Candidates.Solicited and interviewed candidates for Administrative, Accounting, Finance, Human Resources, Customer Service and mid-level management positions via job fairs, networking and internet research. Each candidate pool reflected the diversity initiatives of the company.Performed exit interviews and created reports and measurements to identify trends resulting in 2% reduction in turnover for fiscal year 2003.

Ba, English

Activities and Societies: Chi Omega Sorority

High School Diploma