Michelle Damphousse Email & Phone Number

Canada

• Provided analytical insights to support Manager in growing the business and guide assortment decisions• Managed a 1,500 SKU category and successfully completed a yearly line review with varying tasks; assortment decisions, cost negotiations, SKU set-up, maintenance, pricing and merchandising• Worked closely with numerous cross-functional teams; PR, Marketing, Digital, and others to provide support to achieve company-wide initiatives for a successful Holiday season• Populated and maintained website for correct information; price, images, description• Maintained strong vendor relationships to work together to grow business and negotiated quote costs when necessary to meet business margin requirements• Acted as project manager during Line Review to ensure we stayed on schedule and cross-functional activities were completed on-time

• Executed operational activities related to accurate cost and price implementation• Maintained and approved all pricing that appeared in print or advertising• Responded to queries regarding cost or price from Dealers, store staff, vendors and other internal cross-function department• Acted as a subject matter expertise for the regular price change upload process; implementing and testing new QCs, and the first point of contact to resolve team errors and inquiries • Developed a robust cost down report to assist Merch teams identify potential margin gaps and bridge communication between cross-functional teams, which resulted in collecting over $185k in margin during my tenure• Completed various quote analyses to identify and recommend margin opportunities• Regularly presented key findings to peers and leadership to explain new processes and data insights

Greater Toronto Area, Canada

- Assisted marketing manager with day to day marketing tasks and coordinating marketing projects and activities as requested- Designed, edited and managed promotional marketing material to social media- Researched relevant industry events, programs and opportunities to keep the programs and events calendar up to date- Edited and published website content using HTML coding, Joomla! and Wordpress- Attended festivals to engage with attendees to educate them on all there is to see and do in York Region as YorkScene brand ambassador

Georgetown, On/Guelph, On

- Processed returns, exchanges, and purchases using a POS system- Fulfilled all customer inquiries in a timely and professional manner- Trained new employees in company policies and procedures - Stocked and maintained store product displays as needed

Milton, On

- Created effective product displays to increase sales and facilitate the customer’s shopping experience- Worked as part of a team to efficiently complete various stages of product displays; planning, building, filling, and labeling- Updated store inventory and product locations for staff use

Certificate In Project Management

Bachelor Of Commerce (Bcom), Marketing Management

High School Diploma