Michelle Applebaum Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

Compose and draft outgoing correspondence and reports for account managers, as well as creating and reviewing consultant and client documents, paperwork and legal agreements for accuracy, compliance and completeness.Perform consultant and client administrative procedures to support the contractor on-boarding and active contractor management processes.

Vaughan, Ontario, Canada

Scheduling of technicians to conduct service calls and routine inspection services.Provide direction and support to ensure proper scheduling of inspections and verifications.Develop and deliver customer and sales support service reports.Utilizing company resources to developed a filing system keeping track of sales files, contracts, and tenders ensuring.

Markham, ON

Develops and delivers customer and sales support service reports. Ensures a high level of customer satisfaction by efficiently coordinating service related activities between customers and field resources. Manages open service tickets on a daily basis to maintain timely delivery and activity completion. Creates, schedules, dispatches and tracks service.

Toronto, ON

Prepared customs documents for material export within Canada and United States.Maintained work records, accurately entered drivers time sheets into database, and recorded inventory movement.Controlled yard's traffic flow by use of CB radios and other communicative devices,Implemented team building by organizing department luncheons including upper.

Exercised probing and observation skills over the phone, in person, and by E-Mail, interactively with clients, administration and technical staff to enforce company standards to ensure productivity optimization, and quality of operational processes.Processed accounts payable and receivables, estimates, purchase orders, reconciliations, inventory.

Responsible for resolving complex issues such as merchandising, marketing, and system errors among various departments.Applied and enforced airline and hotel reward programs and governing re gulations.Coordinated with external marketing sources to ensure they complied with AMEX cardholders’ rights and their expected quality of service.Assisted the.

Managed and coordinated and scheduled for team of 30 employees.Implemented an open door policy resulting in 25% decrease in employee conflicts.Represented team members on a company task force for the purpose of identifying and resolving issues.

Diploma, Accounting

High School Diploma, Accounting

Activities and Societies: Volleyball Team Environmental Club