Michelle Davis Email & Phone Number

Herndon, Va, Us

•Redesigned program/project management office to lead enterprise wide strategic growth initiatives to support corporate growth targets•Guides business owners in end-to-end process improvement, needs analysis and ensures alignment with strategic corporate goals•Leads $40M capital project portfolio to meet business case objectives in tight partnership with the business groups and IT organization•Works with senior leadership team to prioritize initiatives and actively participates in planning/budgeting process to secure portfolio project funding

Herndon, Va, Us

•Led Service Delivery organization to include project management, various back office functions, and technical activation teams to install over $24M annually.•Continual optimization of organizational design, employee performance, and operational efficiencies to meet established budget targets year over year.•Reduced cycle time by 20% through analytics, process and system optimization

Herndon, Va, Us

•Served as chief advisor for Service Delivery Vice President to align strategy and operations to achieve goals.•Led business critical programs based on business analysis, process, system and organizational improvements to meet budget requirements

Herndon, Va, Us

•Directed multiple service delivery operations centers to exceed departmental targets to include revenue, intervals, on time performance•Led consolidation of centers to reduce HC by up to 30%

Herndon, Va, Us

•Performed various manager roles across Service Delivery organization, earning additional responsibilities through proven leadership skills, achieving goals and employee satisfaction.