Michelle Davis

Michelle Davis Email and Phone Number

Operations Executive | Increased Efficiencies | Program Management @ XO Communications
Michelle Davis's Location
Denver Metropolitan Area, United States, United States
Michelle Davis's Contact Details

Michelle Davis personal email

n/a
About Michelle Davis

15+ years of executive leadership successes. Confident, decisive leader who partners with senior leadership teams and business owners to set strategic direction and achieve ambitious business goals. Outstanding turnaround acumen, transforming organizations by elevating leadership, engaging teams in change management goals, leading business process improvements, and delivering measurable gains in revenue, service, and profits.

Michelle Davis's Current Company Details
XO Communications

Xo Communications

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Operations Executive | Increased Efficiencies | Program Management
Michelle Davis Work Experience Details
  • Xo Communications
    Vice President - Process, Program Management, And Project Management
    Xo Communications Sep 2014 - Present
    Herndon, Va, Us
    •Redesigned program/project management office to lead enterprise wide strategic growth initiatives to support corporate growth targets•Guides business owners in end-to-end process improvement, needs analysis and ensures alignment with strategic corporate goals•Leads $40M capital project portfolio to meet business case objectives in tight partnership with the business groups and IT organization•Works with senior leadership team to prioritize initiatives and actively participates in planning/budgeting process to secure portfolio project funding
  • Xo Communications
    Vice President - Service Delivery
    Xo Communications Oct 2011 - Sep 2014
    Herndon, Va, Us
    •Led Service Delivery organization to include project management, various back office functions, and technical activation teams to install over $24M annually.•Continual optimization of organizational design, employee performance, and operational efficiencies to meet established budget targets year over year.•Reduced cycle time by 20% through analytics, process and system optimization
  • Xo Communications
    Director - Project/Program Management
    Xo Communications Jan 2007 - Oct 2011
    Herndon, Va, Us
    •Served as chief advisor for Service Delivery Vice President to align strategy and operations to achieve goals.•Led business critical programs based on business analysis, process, system and organizational improvements to meet budget requirements
  • Xo Communications
    Director - Service Delivery
    Xo Communications Aug 2001 - Jan 2007
    Herndon, Va, Us
    •Directed multiple service delivery operations centers to exceed departmental targets to include revenue, intervals, on time performance•Led consolidation of centers to reduce HC by up to 30%
  • Xo Communications
    Service Delivery Manager
    Xo Communications Sep 1998 - Aug 2001
    Herndon, Va, Us
    •Performed various manager roles across Service Delivery organization, earning additional responsibilities through proven leadership skills, achieving goals and employee satisfaction.

Michelle Davis Skills

Managed Services Service Delivery Telecommunications Leadership Voip Mpls Unified Communications Co Location Wireless Team Building Professional Services Optical Fiber Telephony Call Centers Ip Account Management Data Center Solution Selling Project Management Vendor Management Cloud Computing Saas Voice Over Ip Ethernet Sip Sales Process Network Design Multiprotocol Label Switching Emergency Management Management Wireless Technologies Disaster Response Emergency Planning Order Management Metro Ethernet Customer Retention Disaster Recovery Computer Network Operations Broadband Internet Protocol Program Management Business Process Improvement Business Process Design Strategic Planning Customer Service Continuous Improvement Operations Management Cross Functional Team Leadership Change Management Strategy

Michelle Davis Education Details

  • University Of Nebraska-Lincoln
    University Of Nebraska-Lincoln
    Business Administration

Frequently Asked Questions about Michelle Davis

What company does Michelle Davis work for?

Michelle Davis works for Xo Communications

What is Michelle Davis's role at the current company?

Michelle Davis's current role is Operations Executive | Increased Efficiencies | Program Management.

What is Michelle Davis's email address?

Michelle Davis's email address is michelle.davis@xo.com

What is Michelle Davis's direct phone number?

Michelle Davis's direct phone number is +130353*****

What schools did Michelle Davis attend?

Michelle Davis attended University Of Nebraska-Lincoln.

What skills is Michelle Davis known for?

Michelle Davis has skills like Managed Services, Service Delivery, Telecommunications, Leadership, Voip, Mpls, Unified Communications, Co Location, Wireless, Team Building, Professional Services, Optical Fiber.

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