Dual Role - Loyalty Program Associate And Events Supervisor
CurrentLoyalty Program Associate• Worked on Dubai Airports’ MY DEAL employee discount programme just after its inception• Turned a 50-deal discount project into a 255-deal project across key categories• Responsible for all partner communication including negotiating deals, onboarding partners and signing contracts• Responsible for all content upload on website• Responsible for continuous partner management including content updates and contract renewals• Headed MY DEAL helpdesk, responsible for answering all phone queries from the 18,000-member database, solving problems and ensuring discounts are given across the varied databaseEvents Supervisor• Managed over 65 events across the GCC, including UAE, KSA and Oman• Hands on with all activities pre, during and post events• Researched and negotiated with venues, entertainment, giveaway and branding partners• Followed through with all deliverables, from permissions, invitations and registrations to venue management and last-minute client requests • Managed events on the ground including guest relations, venue coordination, hostess and usher deployment, entertainment management and giveaway distribution• Responsible for event wrap including POEs, Flickr albums and vendor payments
