Michelle is a highly experienced business intelligence and operations process professional. Her experience and exposure in end-to-end project management are complimented by a strong understanding of technology, data-driven decision-making, and strategy implementation.During the last decade, she has gained significant leadership and management experience having worked alongside the senior management teams of organizations to improve system integration, digital offerings, and streamlining processes within territories of Africa, South Africa, Australia, the Middle East, and Asia.She is highly qualified and her Bachelor of Commerce degree in Quantitative Research is augmented by several postgraduate certifications, including Advanced Digital Transformation Strategy implementation, Decision Intelligence, Product Management, and Customer-Centricity.