Michelle Dejesus Email & Phone Number

Oviedo, Florida, United States

- Delivering engaging and differentiated ELA and Reading lessons that enhance language proficiency and comprehension skills.- Creating a supportive and inclusive classroom environment that fosters cultural understanding and collaboration.- Assessing student progress regularly and adapting instructional strategies to meet diverse learning needs.- Collaborating with colleagues and families to promote student success and facilitate language acquisition.- Implementing effective classroom management techniques to maintain a positive learning atmosphere.

Assist teacher in developing and implementing lesson plans. Implement individual goals and objectives pursuant to Teacher directions. Utilize and ensure consistent implementation of behavior techniques andclassroom management techniques. Assist in planning and developing instructional materials and equipment. Ensure and provide basic care giving duties (utilizing universal health and safetyprecautions) for children, including, but not limited to changing diapers, feedingchildren, and cleaning children’s hands, faces, etc.

Seminole County, Florida, United States

Seminole Education Association Union Representative - Jackson Heights Middle SchoolAs the Union Representative for the Seminole Education Association at Jackson Heights Middle School, I serve as a vital liaison between educators and the union, advocating for the rights and interests of faculty and staff. My responsibilities include:Advocacy and Support: Championing the concerns of teachers and support staff, ensuring their voices are heard in district-level discussions and negotiations.Communication: Facilitating open dialogue between members and the union, providing timely updates on policies, benefits, and collective bargaining agreements.Professional Development: Promoting opportunities for professional growth and ensuring access to resources that enhance teaching practices and student outcomes.Conflict Resolution: Assisting in the resolution of workplace issues and disputes, fostering a positive and collaborative school environment.Community Engagement: Building strong relationships with school administration and community stakeholders to promote a culture of collaboration and mutual respect.Through these efforts, I strive to uphold the values of the Seminole Education Association, ensuring that educators at Jackson Heights Middle School are supported and empowered to deliver the highest quality education to our students.

FEA Governance Delegate - Seminole Education Association-Meeting Coordination: Plan and execute Governance Board meetings, developing effective agendas and focusing discussions on key educator issues.- Strategic Input: Collaborate with delegates to establish and implement strategic goals aligned with the Florida Education Association's mission.- Policy Advocacy: Review and develop policies that promote effective educational practices and protect educator rights.-Member Communication: Facilitate information flow between the Governance Board and members, ensuring diverse perspectives are represented.-Training and Development: Participate in training to enhance governance skills and knowledge of educational policy.-Reporting and Accountability: Assist in preparing reports on board activities to maintain transparency and accountability to members.

Orlando, Florida, United States

Lake Mary

 Assists clients on the phone and via email while applying critical thinking andproblem-solving skills to research, troubleshoot, and provide solutions for issuesof varying complexity. Collaborates with the team to ensure thorough, accurate, and timely resolutionsare provided to clients. Assists with internal projects and align with other departments to achievecompanywide goals.

Altamonte Springs, Florida

• Accurately enter data into multiple systems/applications.• Handle outbound and inbound calls surrounding consumer past due credit card accounts.• Worked with the Senior Recovery Operations Specialist to resolve past due account problems, improve operations and provide exceptional customer service.• Deescalates confrontational calls to present an effective resolution for the customer.

● Responsible for moving the learning process forward and maintains continuity in instruction despite the absence of the regular teacher.● Charged with the safety and overall welfare of the students.● Heeds at all times to the same high standards of conduct and professionalism expected of all teachers.

Deland

• Demonstrates active listening; able to appreciate the context of the customer’s experience.• Displays solution-oriented mindset to result in efficient resolutions to customers’ concerns with consultative skills.• Manages escalated calls of customers.• Maintains an environment that fosters accountability.

Orlando, Florida Area

• Foster a culture of proper knowledge, safety and theming in new hires.• Demonstrates proper procedures when operating ride vehicles while maintain the best guest service.• Serves as a communicator between team members and management.

Orlando, Florida

In my role as a volunteer at the Wells' Built Museum, I served as both a receptionist and a tour guide, contributing to the museum's mission of preserving and sharing the rich history of the African American community in Orlando. My key responsibilities included:Guest Engagement: Welcomed visitors to the museum, providing exceptional customer service and ensuring a positive experience for all guests.Educational Tours: Conducted informative tours, sharing in-depth knowledge of the history of Downtown Orlando's Parramore district, and highlighting significant cultural contributions and historical events.Knowledge Development: Actively researched and memorized historical facts and narratives, enhancing my ability to educate and engage guests in meaningful discussions about African American history.Support Operations: Assisted with administrative tasks, contributing to the smooth operation of the museum and supporting staff as needed.Through this experience, I developed strong communication and public speaking skills while deepening my appreciation for cultural history and community engagement.

Orlando, Florida

As a Sales Associate at Colorvision International Inc., I operated in third-party locations within Universal Orlando Resort, specializing in the sale of theme park photography. My key responsibilities included:Customer Engagement: Provided exceptional customer service, assisting guests in selecting and purchasing high-quality theme park photos, ensuring a memorable experience.Sales Performance: Achieved and exceeded sales targets by effectively promoting products and upselling packages, contributing to overall team success.Manager in Training: Progressed into the Manager in Training program in 2014, gaining valuable leadership skills and insights into operational management.Team Collaboration: Worked closely with team members to optimize workflow and enhance customer satisfaction, fostering a positive and productive work environment.Inventory Management: Assisted in inventory control and product display, ensuring that merchandise was well-organized and appealing to customers.Through this role, I honed my sales and interpersonal skills, while developing a strong foundation in customer service and team leadership.

Bachelor Of Arts - Ba, Multi/Interdisciplinary Studies

Major in Interdisciplinary Studies with specializations of Education and Behavioral Social Sciences with a minor in History. 3.6 G.P.A.

Associate Of Arts - Aa, Political Science And Government

Activities and Societies: Bridges to Success3.8 G.P.A