Customer Service Representative
CurrentAnswer residents questions, phone calls and emails. Help with abatement on excise tax bills. Input Deeds into Patriot Systems. Input permits requested into Patriot Systems
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Michelle De Oliveira is listed as Customer Service Representative at City of Framingham, a company with 393 employees, based in Boston, Massachusetts, United States. AeroLeads shows a matched LinkedIn profile for Michelle De Oliveira.
Michelle De Oliveira previously worked as Accounting Manager at Hampton Inn & Suites Boston and Credit Manager at Boston Park Plaza. Michelle De Oliveira holds Bba, Operations Management from Baruch College.
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Accounting Manager I am esponsible for all areas relating to financial reporting, responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. Responsible to addresses tight deadlines and a multitude of accounting activities including general ledger preparation, financial reporting, year-end audit preparation and the support of budget and forecast activities. Accounting Receivables I am responsible for all aspects of billing and accounting for events held at the hotel. Work closely with the sales department and banquet managers to ensure invoices are accurate and issued timely. Ensure timely payments are received and applied properly to the correct group or event. Provide guest assistance with past reservations or corrections to charges applied. As a Guest Relations Manager I was able to exercise Manager duties if Manager is not present. Responsible for guest inquiries and resolving any guest issues during their stay to ensure customer satisfaction. Oversee front desk staff, work closely with Manager on Duty and provide Manager with any necessary assistance. As a Front Desk Agent I was responsible for handling guest inquiries, checking in/out hotel guests and scheduling room reservations. Fulfill guest request and address complaints to ensure customer satisfaction.What I really want to do is be able to run my own hotel one day or become a General Manager, but in order to do that I have to learn the trade first.Specialties: Accounting, excel spreadsheet, organization, communication.Proficient with MS Office, Windows 2000 and XP Proficient with Hilton OnQ System, Saflock and Hotel Expert
Listed skills include Hospitality, Hotels, Hospitality Industry, Customer Service, and 16 others.
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Framingham, Massachusetts, United States
Answer residents questions, phone calls and emails. Help with abatement on excise tax bills. Input Deeds into Patriot Systems. Input permits requested into Patriot Systems
Boston, MA
Responsible for all areas relating to financial reporting, responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. Responsible to addresses tight deadlines and a multitude of accounting activities including general ledger preparation, financial reporting, year-end audit.
Greater Boston Area
Responsible for controlling and collecting payments from customers. Making decisions concerning credit limits, acceptable levels of risk and terms of payment of customers. Controlling bad debt exposure and expenses, through the direct management of credit terms on the company's ledgers. Maintaining strong cash flows through efficient collections. Ensuring.
New York, NY
Responsible for ensuring proper review, timely processing and communication of all guest, groups/ banquets & FIT Account billing and the collection thereof. Controlling bad debt exposure and expenses, through the direct management of credit terms on the company's ledgers. Maintaining strong cash flows through efficient collections; Monitoring the Accounts.
Responsible for ensuring proper review, timely processing and communication of all guest, groups and banquets billing and the collection thereof. Assist the sales effort in establishing customer credit in accordance with hotel policies. Work closely with the sales department and banquet managers to ensure invoices are accurate and issued timely. Ensure.
Exercise Manager duties if Manager is not present. Responsible for guest inquiries and resolving any guest issues during their stay to ensure customer satisfaction. Greet guests during check in/out and make arrangements for special VIP guest. Check the VIP and airline arrival list on daily basis. Ensure that the hotel is prepared for VIP and airline.
Greets and registers guests as guest arrives. Check out guests and ensure statements are correct as guest check-out. Resolves guest challenges throughout their stay. Upgrades guests, and promotes hotel services and amenities. Completes the registration process, codes electronic keys, and make appropriate selection of rooms based on guest needs. Ensures.
Maintained and organized the interior of homes and the immediate areas outside (patios, porches, walks).
Develop customer correspondence, create and edit databases, answered phones, sent mail and performed other administrative duties as needed. Assist clients in the selection of fabrics that are used in residential, commercial and hospitality settings
Other employees you can reach at framinghamma.gov. View company contacts for 393 employees →
Daniel Delpriore
Colleague at City Of FraminghamClifton Springs, New York, United States, United States
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GJ
Ginny Johnson
Colleague at City Of FraminghamFramingham, Massachusetts, United States, United States
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AS
Anthony Sylva
Colleague at City Of FraminghamGreater Boston, United States
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JP
Jennifer Pratt
Colleague at City Of FraminghamUnited States, United States
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RR
Ruth Reedy
Colleague at City Of FraminghamFramingham, Massachusetts, United States, United States
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SD
Samar Dogar
Colleague at City Of FraminghamNorthborough, Massachusetts, United States, United States
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AC
Ana Cahill
Colleague at City Of FraminghamMilford, Massachusetts, United States, United States
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KB
K. Brunell David
Colleague at City Of FraminghamFramingham, Massachusetts, United States, United States
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MD
Michael Danese
Colleague at City Of FraminghamBoston, Massachusetts, United States, United States
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BB
Bridget Bradley
Colleague at City Of FraminghamNeedham, Massachusetts, United States, United States
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Activities and Societies: Student Leader for the Freshman Seminars.Business Operations
Business Management and Finance.
Quick answers generated from the profile data available on this page.
Michelle De Oliveira works for City of Framingham.
Michelle De Oliveira is listed as Customer Service Representative at City of Framingham.
Michelle De Oliveira is based in Boston, Massachusetts, United States while working with City of Framingham.
Michelle De Oliveira has worked for City Of Framingham, Hampton Inn & Suites Boston, Boston Park Plaza, Doubletree Metropolitan Hotel, and Double Tree Metropolitan Hotel.
Michelle De Oliveira's colleagues at City of Framingham include Daniel Delpriore, Ginny Johnson, Anthony Sylva, Jennifer Pratt, and Ruth Reedy.
You can use AeroLeads to view verified contact signals for Michelle De Oliveira at City of Framingham, including work email, phone, and LinkedIn data when available.
Michelle De Oliveira holds Bba, Operations Management from Baruch College.
Michelle De Oliveira is listed with skills including Hospitality, Hotels, Hospitality Industry, Customer Service, Management, Time Management, Microsoft Office, and Microsoft Excel.
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