Michelle Dueck Email & Phone Number

Southern California

Riverside, California

As Group Sales Manager, I controlled corporate market group sales for California, including legal retreats, trial room blocks and film industry photo shoots where I exceeded the set second quarter individual sales goal by 121 percent. In my capacity as Catering Sales Manager with The Mission Inn Hotel & Spa, I consistently booked the highest food and beverage revenue for the department in 2008. I organized and oversaw wedding, social and corporate market holiday parties as the Top Sales Manager in the department.

Newport Beach, California

I operated both social and corporate markets for this luxury, members-only club. I supported management staff and assistants, oversaw bookings to ensure maximum revenue, supervised weekly distribution of events and participated in operations, sales and revenue management meetings.

Dana Point, California

My position required me to book catering sales—for which I booked the highest food and beverage revenue for the department in 2004—but I was also instrumental in hiring staff, revamping the existing wedding department by implementing policies and streamlining procedures. I booked more weddings for the St. Regis Monarch Beach in 2004 and 2005 than previously recorded. I was also an active committee member for Starwood Weddings in 2005 and 2006.

Carlsbad, California

In my roll as Catering & Conference Services Manager, I generated extensive new business within a 60-day booking policy, booked the highest food and beverage revenue for the department in 2003 in which I customized menus to cater to exclusive and specialized events.I also represented Four Seasons Aviara at regional social fundraisers and supported local social and charity events at the hotel. I exemplified the service standards for the Four Seasons brand to exceed guest expectations.