Michelle (Evans) Ernst Email & Phone Number

Atlanta, Georgia, United States

• Client: Ruberti Law (Jan 2022 – Current)Experienced legal counsel for businesses of all sizes. The firm specializes in providing outsourced general counsel services. Legal Billing Coordinator Coordinate with.
• Create monthly hours trackers in Excel using VLOOKUP, pivot tables and custom sorts
• Manage multiple billable matters in Collaborati (Mitratech)
• Reconcile hours… Show more Client: Ruberti Law (Jan 2022 – Current)Experienced legal counsel for businesses of all sizes. The firm specializes in providing outsourced general counsel services. Legal Billing Coordinator.
• Reconcile hours on a weekly basis
• Create invoices each month using LEDES format Show less

Atlanta, Georgia, United States

• Client: P2Excellence (Feb 2021 – Current) Boutique consulting service helps executives and HR leaders from small to midsize businesses navigate the path to becoming larger organizations. Executive Assistant/Project.
• Manage project list, weekly agenda, assessment distribution
• Calendar and system coordination with several dozen coaching clients
• Monthly client… Show more Client: P2Excellence (Feb 2021 – Current) Boutique consulting service helps executives and HR leaders from small to midsize businesses navigate the path to becoming larger organizations..
• Monthly client billing
• Create/edit training materials as needed

Atlanta, GA

• Client: HR Catalyst (annual 5-6 month contract) (Sept. 2020 – Feb. 2021) (Sept, 2021 - Feb 2022) (Sept, 2022 - Jan. 2023)Boutique management consulting firm dedicated to helping organizations maximize their talent.
• Communicate deliverables/updates with Client HR team
• Coordinate… Show more Client: HR Catalyst (annual 5-6 month contract) (Sept. 2020 – Feb. 2021) (Sept, 2021 - Feb 2022) (Sept, 2022 - Jan. 2023)Boutique management consulting firm dedicated to helping organizations.
• Coordinate interview scheduling with 6 Interviewers and 130+ Interviewees
• Gather/manage/upload/track written feedback from 100+ feedback providers
• Use multiple systems for efficient communication/ data management (OneNote, Box, Trello, Acuity, Custom Feedback System)

Atlanta, Georgia, United States

• Client: Trilogy Health Services – Contract (April 2021 – August 2022) A customer service-focused provider of senior living and long-term healthcare services. Talent Acquisition Consultant Performed sourcing and.
• Source, pre-screen, schedule interviews with EVP Hiring Managers for Home Office Leadership roles
• Source and/or hire for community roles including CNA, LPN, RN, DHS, Servers… Show more Client: Trilogy Health Services – Contract (April 2021 – August 2022) A customer service-focused provider of senior living and.
• Source and/or hire for community roles including CNA, LPN, RN, DHS, Servers, Housekeepers, Cooks, Concierge, Maintenance Techs, etc.
• Responsible for sourcing and hiring Travel Nurse roles in multiple markets
• Ensure excellent candidates are hired as well as foster an optimal candidate experience Show less

Atlanta, Georgia, United States

• Client: Rathman Consulting and Coaching (October 2014– May 2021)Independent Business Career Coach who improves the personal and business performance of his clients.Learning and Development/Marketing ConsultantProviding.
• Collaboration on Marketing strategies for facilitated Soft Skills Courses
• Soft Skills content editing
• Execution of… Show more Client: Rathman Consulting and Coaching (October 2014– May 2021)Independent Business Career Coach who improves the personal and business performance of his clients.Learning and.
• Execution of Marketing Plan
• Project Management

Atlanta, Georgia, United States

• Client: Bridge Senior Living - COVID 19 (8 week contract) (April 13, 2020 – June 12, 2020)The premium brand in Senior Living in the United States with 26 communities across 19 states. Talent Acquisition Consultant/.
• … Show more Client: Bridge Senior Living - COVID 19 (8 week contract) (April 13, 2020 – June 12, 2020)The premium brand in Senior Living in the United States with 26 communities across 19 states. Talent Acquisition.
• Sourcing for community roles including CNA, LPN, RN, DHS, DMC, Servers, Housekeepers, Cooks, Concierge, Maintenance Techs, etc.
• Identifying and implementing new avenues to source candidates for hard to fill roles (Nursing Job Café, BetterTeam, Nursing Schools, HVAC schools etc.)
• Pre-screen candidates, schedule interviews with Hiring Managers
• Building Brand Identity and Candidate Experience

Atlanta, Georgia, United States

• Client: Cortland (October 2014 - April 2020) Real Estate Management and Investment firm with more than 60,000 apartment homes throughout the United States and UK. Talent Acquisition.
• Full cycle recruiting for IT, Investments, New Development teams
• Sourcing for… Show more Client: Cortland (October 2014 - April 2020) Real Estate Management and Investment firm with more than 60,000 apartment homes throughout the United States and UK..
• Sourcing for community roles including Leasing, Service and Community Management
• Basic ATS management (Lever) – reporting, creating forms, access, communications, updates, etc.
• Scheduling interviews with hiring teams and senior leadership

Atlanta, Georgia, United States

Client: Corporate Solutions (February 2016 - March 2017)Premier Boutique Recruiting Agency serving the top Metro Atlanta businesses since 1989.Senior Talent Recruiter, reporting to the Owner*Identify and Recruit Executive Level Talent *Identify and Recruit Specialty Position Talent

Atlanta, Georgia, United States

Client: Spark City (The Salons @ Earth Week) (January 2016 – April 2016)Spark City provides strategic consulting services to premium and luxury brands to implement new strategies and programs by employing its proprietary methodology.Project ManagerProject Coordination for CEO, Work Stream Leaders, and Sponsors working towards a revolutionary Sustainability.

Atlanta, Georgia, United States

• Client: Maine Pointe Consulting (October 2014 – October 2015)A privately held operational consulting firm focused on sustainable global supply chain transformation LOI (Leader and Organizational Improvement).
• Create and distribute weekly updates and monthly reports to Internal Executive review and External Client review
• Manage internal SharePoint Team Site/external OneDrive client shared site
• Management of client's newly created website (Go Daddy platform)
• Coordinate and host team calls. Creation and distribution of notes and follow up items
• Create and manage Internal Action Log and External Detailed Task List

Atlanta, Georgia, United States

• Client: Giddy Up Personal Training (June 2014 – September 2014)A new LLC dedicated to making fitness fit into the lives of busy women in a fun and friendly environmentNew Business Start-Up SpecialistProvided start-up.
• Support with creation and execution of Business… Show more Client: Giddy Up Personal Training (June 2014 – September 2014)A new LLC dedicated to making fitness fit into the lives of busy women in a fun and friendly.
• Support with creation and execution of Business Plan Development
• Real Estate scouting
• Talent sourcing Show less

Atlanta, GA

• Cultivated a team of Learning Professionals who designed and implemented impactful learning solutions customized by business unit. Selected accomplishments include:
• Coached and developed team of two Senior Training Specialists and four Training Specialists
• Managed the creation and implementation of learning solutions and training courses that met the business objectives of the Home Depot HR Contact Centers
• Ensured that operational training programs were created, implemented and… Show more Cultivated a team of Learning Professionals who designed and implemented impactful learning solutions customized by business unit..
• Ensured that operational training programs were created, implemented and administered consistently in a manner that maximizes efficiency and achieves desired target metrics
• Ensured that Leadership Development programs address soft skills needed in addition to contact center specific situational problem solving

Atlanta, GA

• Design and implement targeted development for identified critical roles and Hi-Po’s to improve performance and ensure sustainability of aggressive company growth strategy. CEO and VP’s thrilled with development and.
• Implemented series of assessments to identify baseline and gaps in KSA’s
• Generated and managed targeted plan for several critical role new hires and transfers
• Proposed, created and managed:… Show more Design and implement targeted development for identified critical roles and Hi-Po’s to improve performance and ensure sustainability of aggressive company growth strategy. CEO.
• Proposed, created and managed: o Off-site program for Operations VP and six Senior Field Leaders o Customized development plan for two Hi-Po's - both promoted within 60 days of completion o 19 week development program.

• Designed, created and implemented learning and development solutions to improve performance of Corporate Leaders and District Field Teams resulting in 100% increase in on time Performance Reviews, improved 360 feedback.
• Created and implemented:o Leadership Competency model for entire organization o Universal Performance Management calendar and process including IDP’s and PR’so Executive Coaching program including… Show more Designed.
• Created and implemented:o Leadership Competency model for entire organization o Universal Performance Management calendar and process including IDP’s and PR’so Executive Coaching program including certified coaches and.
• Introduced to the organization:o Succession Planning guidelines for all bonus-eligible Managers and Executiveso DISC Assessment and classes o New Leader Assimilation process and follow up
• Implemented company-wide on-line 360o feedback tool including workshops and training modules Show less

Atlanta, GA

• Identified needs, created, and implemented training to improve performance of 5,000 associates in 41 locations, generating approximately $1 billion in annual sales.
• Created or enhanced, coordinated and facilitated: o All new salaried manager on-boarding and leadership development. Created solutions including classroom training, OTJ blueprint, process binders, high-potential mentor.
• Created or enhanced, coordinated and facilitated: o All new salaried manager on-boarding and leadership development. Created solutions including classroom training, OTJ blueprint, process binders, high-potential mentor.
• Created, managed and communicated:o All Home Depot training and operational roll-outs. o Training curricula for all positions in all three EXPO brands (225+ separate curricula). o Execution of learning initiatives.

Southeastern United States (GA, FL, NC, TX)

• Managed learning in multiple units located in five states. Established extensive peer networks who were equipped to deliver all needed curriculum trainingo Motivated and trained store personnel to improve performance.
• Managed learning in multiple units located in five states. Established extensive peer networks who were equipped to deliver all needed curriculum trainingo Motivated and trained store personnel to improve performance.
• Coordinated and facilitated:o Train the Trainer sessions, DISC, Franklin-Covey FOCUS, Basic Instructor Skills; Sales Skills, Operational, and Systems training; receiving high evaluation scores and double digit.
• Partnered with: o The Development Team on training material releases to ensure training content was effective, realistic and applicable to the fieldo Senior and Field Leadership to identify business opportunities and.

Northern California

San Leandro And San Ramon, CA

• Reported directly to multiple District Managers; provided administrative support to entire District Team (between 8 and 20) and numerous stores (between 20-50). Managed communications between Home Depot District Teams.
• Decreased workload for District Managers due to decision making ability and willingness to take initiative, multi-task, communicate and problem solve
• Resolved 95% of all… Show more Reported directly to multiple District Managers; provided administrative support to entire District Team (between 8 and 20) and numerous stores (between 20-50). Managed communications.
• Resolved 95% of all Customer, Store Manager and Store Associate issues in a timely manner with no escalation needed
• Gathered and compiled daily sales data from each store for distribution to District Team, RVPs, and VP’s
• Organized, communicated and managed District training events (room reservation, set-up, IT and catering coordination)

Multiple Stores, CA

• Responsible for all aspects of running a 50,000 square foot big-box retail store with up to 200 employees. Accountable for Safety, Inventory Levels, Merchandising, Sales, Margin, Customer Satisfaction, P&L’s, Hiring.
• Served as the “pilot” Manager for Flooring Installation test that ultimately rolled out to every Home Depot store
• Interviewed/hired/trained/performance managed 50-200 associates. Responsible for all aspects… Show more Responsible for all aspects of running a 50,000 square foot big-box retail store with up to 200 employees..
• Interviewed/hired/trained/performance managed 50-200 associates. Responsible for all aspects of P&L Show less