• Drives the firm’s retail and digital thought leadership, providing actionable insights into where and how consumers shop. Clients across a range of industries tap into this in-depth knowledge of digital transformation, e-commerce and tech innovation to accelerate growth strategies.• Leads client engagement strategy, including partnering with commercial teams to identify suitable product applications for client needs to brokering high-level interactions that position the firm as a knowledge partner.• Distills topic’s complexity and strategizes about its future in a clear and engaging manner whether in a client conversation, a presentation to thousands or an industry-shaping report. Regularly produces Euromonitor's most popular content.• Recognized as a retail thought leader. Named a RETHINK Retail's Top 100 Retail Influencers (2021-2024).•Regularly shares expertise across industry events, including the NRF's Big Show, CES, Shoptalk, Money20/20, Groceryshop, Finovate, Mobile World Congress, Seamless and Forum E-Commerce Brasil in the capacity as a speaker, chairperson or juror.• Forbes contributor, writing about how disruptive technologies are reshaping commerce globally since 2016.

• Promoted from a knowledge leader to a senior knowledge leader in September 2019 to reflect increased leadership in the research department. • Spearheads annual research program globally for the Digital Consumer and Retail syndicated research products, providing the vision and direction for the development and execution of its research and content. • Pitched, conceptualized and commercialized an annual consumer survey of 20,000 respondents that tracks consumer behaviors, motivations and values as it relates to tech-forward commerce.• Tapped by leadership to be the go-to voice for Euromonitor's digital research, which includes leading efforts to improve and elevate this aspect of the firm's research.• Expert in how technology is changing commerce, including the impact of these generational shifts on the payment and retail ecosystems globally.• Authored three of the Top 10 reports published by Euromonitor in 2018 and 2019. • Actively involved in client engagement, including partnering with commercial teams to assess client needs and develop solutions.• Completed a four-month rotation with Euromonitor's dedicated survey team to strengthen knowledge of consumers insights methodology.

• Conceptualized, developed and commercialized a syndicated research offer about the connected consumer. Product opened new doors at clients, generating new syndicated and consulting revenues.• Serves as global lead for digital research. Spearheads annual research for the Digital Consumer syndicated research product, providing the vision and direction for the development and execution of its research and related content. • Distills topic’s complexity and strategizes about its future in a clear and engaging manner whether in a client conversation, a presentation to thousands or an industry-shaping report. Authored three of the Top 10 reports published by Euromonitor in 2017. • Recognized as a global digital commerce thought leader. Profiled as a Power Women in Fintech by conference organizer Innotribe (2015), a Woman on Top in Tech by magazine Asian Entrepreneur (2016), a Top 200 Fintech Influencer in Asia by publications Fintech Asia and LATTICE80 (2018) and a Woman to Watch by social think tank Remodista (2018, 2019). • Routinely secures coveted speaking engagements at conferences spanning the globe. Past engagements include Money 2020, Finovate, TrusTech, Seamless and Forum Ecommerce Brasil. • Forbes contributor, writing about how disruptive technologies are reshaping digital commerce globally since 2016.

• Promoted from analyst to senior analyst in February 2014 to reflect increased leadership on the team.• Assisted with the management of the global consumer finance research on market sizes and competitive environments in nearly 50 countries.• Digital payments expert. Authored content on the challenges and opportunities brought forth by technology and innovation. • Frequently asked by Fortune 500 clients to share insights through informal conversations as well as formal presentations to executives.• Partnered with commercial teams to prospect and retain clients. Internal consultant for custom research solutions in digital payments.• Delivered standalone presentations and in-depth workshops at major international industry gatherings. Served as a speaker, chairman and awards juror for a variety of conferences.• 2014 staff-nominated Chicago Employee of the Year Award.• Served a key role in employee-led committee in 2013 that selected long-term partnership for Euromonitor’s Chicago office. Oversaw committee that organized service days and book drives for the Big Shoulders Fund, which supports Chicago-area schools.

• Produced short- and long-form content to help Euromonitor's Fortune 500 clients make more informed strategic business decisions. • Brokered columnist relationships with trade publications including PaymentsSource and Mobile Payments Today.• Leveraged social media expertise to promote firm’s brand and assisted with the development of the firm’s social media strategy.• Promoted from analyst to senior analyst in February 2014 to reflect increased leadership on the team.

• Leading the National Retail Federation's Industry Partner Council as a member of its steering committee and co-lead of its Events committee.

• Advocate for the needs of non-retail members to the National Retail Federation.

• Writing about how disruptive technologies are reshaping commerce globally.

• Hired as research editor in January 2006 to oversee long-term research projects for weekly business newspaper. • Promoted to associate research director in July 2008 to reflect increased responsibilities in leading the department. • Conceptualized, executed and promoted franchise products like Crain’s Fast 50 and Best Places to Work. • Managed the data-gathering, writing and editing processes for all of Crain’s long-term research projects. • Researched and reported on hundreds of private and public companies in the Chicago area as part of executing research and authoring accompanying profiles. • Recognized with numerous exemplary journalism awards from local and state industry associations. • Managed a four-person team during my tenure.

• Reported on legal proceedings, business news and politics for the news bureau that functions as part of the graduate school of journalism at Northwestern University.• Stories published in the Daily Herald, Daily Southtown and Northwest Indiana Times, all in suburban Chicagoland.

• Interned on the general assignment news desk in Bloomberg's London bureau. • Filed deadline stories about earnings, market movers, acquisitions and new products. • Assisted general assignment team in monitoring breaking news and authoring stories for the wire service.