Turn my passion into business. Creating handmade items, from jewelry, home decorating, vinyl crafts, personalized options. Formulated an online store, and operate day to day activities.

•. Analyze HR metrics to identify trends and propose actionable solutions for workforce improvement. • Assist in change management initiatives, ensuring successful transitions. • Provided administrative support to the HR department, including calendar management and meeting coordination. • Assisted Engagement and Belonging initiatives to decrease turnover • Managed HR-related documentation and maintained organized filing systems. • Contributed to the development of HR policies and proceduresSkills: • HR Strategy • Talent Management • Employee Relations • Administrative Support • Data Analysis • Change Management • Communication Skills • Calendar Management • Meeting Coordination • Microsoft Office Suite

● Spearheaded planning and management of over 320 due process meetings to resolve disputes, ensure parent voices were heard, and meet State compliance with all special education laws● Instructed 150+ staff throughout school district in policies and procedures, fostering team unity and certifying high-quality education for all students● Created and introduced automated data entry process through Microsoft Power Automate, eliminating manual method and reducing workload by 5.5 hours per month● Mentored employees in utilizing online platforms such as Microsoft Teams, leveraging technical skills and public speaking prowess to boost team competence and drive continual engagement● Streamlined data tracking system for student records, increasing compliance ranking from 70% to 90% within one year of employment

● Overhauled third-party billing procedure, elevating productivity, extending clientele size, and increasing reimbursements by 40% within two years● Facilitated informative training sessions for 200 paraprofessionals in state healthcare policies● Maintained comprehensive database of billing information for 1500 students, ensuring 100% accuracy

● Forged professional relationships with 100+ tenants by swiftly resolving nearly all complaints, bringing occupancy levels to 90% in two months● Evaluated operational process identifying gaps for process improvement to implement business process to maintain tenant occupancy and smooth-running operations● Reviewed credit reports, employment, rental history, and criminal backgrounds to reduce delinquency and facilitate long term tenant commitment● Prepared $300,000.00 budget with financial expertise, cutting costs by 20% while growing revenue by 25%

● Developed and established job position, including job guidelines, standard operating practices, policy, and proce-dures. ● Conducted screening of patients to assist in applying for Minnesota State Health Care program and Financial Charity Care Program● Responded to and resolved billing inquiries for 250+ patients, bringing satisfaction from 56% to 96% and earning Service Excellence Award two years in a row● Surged remittance levels of state health insurance claims by 30%, strengthening company financials● Collaborated with 15 billing service staff members with active skills to construct strategies for economic and customer service improvement