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Michelle Gillander Email & Phone Number

Client Engagement | Project Management | Conflict Resolution | Process Improvement | Mentorship | Customer Success | SaaS | Value Engagement | User Groups | at SAP Concur
Location: Oakville, Ontario, Canada 7 work roles 3 schools
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Current company
SAP Concur
Role
Client Engagement | Project Management | Conflict Resolution | Process Improvement | Mentorship | Customer Success | SaaS | Value Engagement | User Groups |
Location
Oakville, Ontario, Canada
Company size
7781 employees

Who is Michelle Gillander? Overview

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Quick answer

Michelle Gillander is listed as Client Engagement | Project Management | Conflict Resolution | Process Improvement | Mentorship | Customer Success | SaaS | Value Engagement | User Groups | at SAP Concur, a company with 7781 employees, based in Oakville, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Michelle Gillander.

Michelle Gillander previously worked as Sr. Customer Success Partner at Sap Concur and Client Executive at Zayo Group (Formerly Mts Allstream). Michelle Gillander holds Ba, Anthropology/Psychology from University Of Regina.

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SAP Concur

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Profile bio

About Michelle Gillander

A passionate change agent and diverse professional with a broad base of technology industry experience spanning account/relationship management, project management, sales, administration and business process improvement. Proven ability to achieve objectives by advocating for her clients while keeping in mind organizational goals, building relationships that get the job done and an ability to see the big picture and take care of details. Talent for creating innovative ways to delight her clients, then making them a reality, with unwavering accountability. Michelle understands business needs and translates them to internal business units. Demonstrated success in building trust and fostering long-term customer loyalty through collaboration and effective communication.Michelle weaves in her passion for mentorship and allyship with volunteer roles within her professional life. Core Competencies include:- Customer Engagement- Account Management- Project Management- Mediation/Negotiation- Business Process Improvement- Mentorship & Allyship

Current workplace

Michelle Gillander's current company

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SAP Concur
Sap Concur
Client Engagement | Project Management | Conflict Resolution | Process Improvement | Mentorship | Customer Success | SaaS | Value Engagement | User Groups |
bellevue, washington, united states
Website
concur.com
Employees
7781
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7 roles

Michelle Gillander work experience

A career timeline built from the work history available for this profile.

Sr. Customer Success Partner

Current
Sap Concur

Remote

Mar 2017 - Present

Client Executive

Zayo Group (Formerly Mts Allstream)

Calgary, Canada Area

Through the acquisition of Allstream, we own and operate an 110,000-mile network in North America and Europe. This all-fiber backbone – 7.7 million miles of it – includes connectivity to thousands of data centers, enterprise locations, carrier exchange points, wireless towers, media centers, entertainment venues, financial exchanges and cloud providers. We.

Feb 2016 - Feb 2017

Client Executive, Enterprise

Allstream

Calgary, Canada Area

As Canada’s all-business communications provider, we own and operate a national IP network that extends over 30,000 fibre kilometres and directly connects into nearly 3,000 buildings across Canada. Our network delivers the superior performance and reliability that Internet-connected businesses count on. Our bandwidth guarantee covers service availability.

Nov 2014 - Feb 2016

Wholesale Sales Consultant

Rogers Communications

Calgary, Alberta

Acted as the customer/partner advocate within Rogers, and interfaced directly with customers on day-to-day post-sales activities, cultivating and maintaining strong relationships by collaborating with account team to create customized customer experience program, driving resolution on billing disputes, on-boarding new customers, initiating orders, managing.

Mar 2010 - Nov 2013

Business Development Manager

Rogers Communications

Calgary, Canada Area

Developed and maintained new and existing relationships with Domestic and International Carriers and Wholesalers to achieve and exceed revenue targets. Negotiated bilateral voice agreements with Canadian MSOs and the LATAM region.

Dec 2008 - Mar 2010

Account Consultant

Rogers Communications

Calgary, Canada Area

Managed the customer experience from a post-sales perspective. Managed the relationship between the customer and the company in respect to the customer agreement.

Jan 2005 - Dec 2008

Project Manager

Sprint Canada Inc.

Calgary, Canada Area

Utilizing Project Management standards and practices, managed multiple voice/data, Enterprise and Carrier custom-solution implementations, including domestic and international services, frame relay, Private Line, MPLS, Ethernet, wavelength, dark fibre, DAL, PRI and SIP interconnections. Trained new Project Managers within region and attended customer.

Dec 1996 - Jan 2005
Team & coworkers

Colleagues at SAP Concur

Other employees you can reach at concur.com. View company contacts for 7781 employees →

JH Jordana Hudson Jordana Hudson Colleague at Sap Concur Greater Seattle Area, United States View → BP Brooke Piccione Brooke Piccione Colleague at Sap Concur Greater Tampa Bay Area, United States View → AC Anna Christofaro Anna Christofaro Colleague at Sap Concur Minneapolis, Minnesota, United States, United States View → KT Kathy Teague Kathy Teague Colleague at Sap Concur Duluth, Georgia, United States, United States View → ST Sunny Tin Sunny Tin Colleague at Sap Concur Hong Kong SAR, Hong Kong View → AR Adeline Rajaya Adeline Rajaya Colleague at Sap Concur Singapore, Singapore View → TT Tanika Thompson Tanika Thompson Colleague at Sap Concur Vienna, Virginia, United States, United States View → NF Norimasa Funamoto Norimasa Funamoto Colleague at Sap Concur Tokyo, Tokyo, Japan, Japan View → MN Margaret Nunes Margaret Nunes Colleague at Sap Concur Randolph, New Jersey, United States, United States View → WV Winchell Vidal Winchell Vidal Colleague at Sap Concur Metro Manila, National Capital Region, Philippines, Philippines View →
3 education records

Michelle Gillander education

FAQ

Frequently asked questions about Michelle Gillander

Quick answers generated from the profile data available on this page.

What company does Michelle Gillander work for?

Michelle Gillander works for SAP Concur.

What is Michelle Gillander's role at SAP Concur?

Michelle Gillander is listed as Client Engagement | Project Management | Conflict Resolution | Process Improvement | Mentorship | Customer Success | SaaS | Value Engagement | User Groups | at SAP Concur.

Where is Michelle Gillander based?

Michelle Gillander is based in Oakville, Ontario, Canada while working with SAP Concur.

What companies has Michelle Gillander worked for?

Michelle Gillander has worked for Sap Concur, Zayo Group (Formerly Mts Allstream), Allstream, Rogers Communications, and Sprint Canada Inc..

Who are Michelle Gillander's colleagues at SAP Concur?

Michelle Gillander's colleagues at SAP Concur include Jordana Hudson, Brooke Piccione, Anna Christofaro, Kathy Teague, and Sunny Tin.

How can I contact Michelle Gillander?

You can use AeroLeads to view verified contact signals for Michelle Gillander at SAP Concur, including work email, phone, and LinkedIn data when available.

What schools did Michelle Gillander attend?

Michelle Gillander holds Ba, Anthropology/Psychology from University Of Regina.

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