Michelle Gounden

Michelle Gounden Email and Phone Number

Director: Insights @ Skift Advisory
Johannesburg, GP, ZA
Michelle Gounden's Location
City of Johannesburg, Gauteng, South Africa, South Africa
Michelle Gounden's Contact Details
About Michelle Gounden

With a track record of driving transformational change and cross-functional collaboration, I currently lead the Insights Practice at Skift Advisory, where we deliver evidence-based brand and marketing strategies tailored to the travel and tourism sector. My experience spans from spearheading strategic initiatives to leading high-impact, data-driven insights that help clients navigate an increasingly competitive market landscape.At the heart of my leadership approach is a commitment to compassionate, people-centric management, ensuring that each team member feels empowered to excel. This balance of strategic vision and empathetic leadership has enabled me to guide teams toward ambitious goals and measurable outcomes, consistently aligning performance with the highest standards of consulting excellence.Previously, my tenure at Letsema Consulting & Advisory, Kantar Consulting and foundational years at IQ Business sharpened my expertise in strategy, brand positioning and organizational change, blending psychological insights, Design Thinking, and agile methodologies to create sustainable frameworks for success.With over eight years of experience across industries—from tourism and FMCG to banking and fuels—I am passionate about fostering growth and resilience in the brands I work with, helping organizations not only adapt to market demands but set new standards in brand impact.If you're looking to elevate your brand strategy, improve organizational performance, or drive meaningful change within your organization, I welcome you to connect with me at mg@skift.com.Specialties: Travel & Tourism, Evidence-Based Strategy, Innovation, Change Management, Brand Strategy & Positioning, Marketing Excellence, Project Management, Corporate Strategy, Performance Optimization, Cross-Functional Leadership

Michelle Gounden's Current Company Details
Skift Advisory

Skift Advisory

View
Director: Insights
Johannesburg, GP, ZA
Website:
skift.com
Employees:
484
Michelle Gounden Work Experience Details
  • Skift Advisory
    Director: Insights
    Skift Advisory
    Johannesburg, Gp, Za
  • Twenty31 Consulting Inc., A Skift Company
    Director: Insights
    Twenty31 Consulting Inc., A Skift Company Sep 2023 - Present
  • Twenty31 Consulting Inc.
    Partner
    Twenty31 Consulting Inc. Mar 2023 - Sep 2023
    South Africa
    Since 2015, Twenty31 has engaged in hundreds of projects with 100+ clients across the globe. Our work predominantly focuses on the development of innovative destination strategy, including brand positioning; destination management, marketing, and travel trade planning; quantitative and qualitative research and statistical modeling; destination visioning; organisational development and governance; and executive team briefings.
  • Letsema
    Senior Manager
    Letsema Jul 2022 - Mar 2023
    Johannesburg Metropolitan Area
    Led the Strategy & Performance team for a year with BMW Retail Performance as a key account.
  • Letsema
    Engagement Manager
    Letsema Jan 2020 - Jul 2022
    Johannesburg Area, South Africa
    Developed capability in brand and marketing strategy within the Customer Strategy practice.
  • Letsema
    Senior Consultant
    Letsema Sep 2018 - Dec 2019
    Johannesburg Area, South Africa
    Letsema is a black-owned management consultancy at the heart of a diversified investment group, founded in 1996. We believe business can be a catalyst for social change. At Letsema, we provide strategy and business solutions working in a collaborative manner on our client’s most pressing topics and challenges. We provide quality service through our value-based boutique approach, ethical leadership and diverse networks.
  • Kantar Consulting
    Senior Consultant
    Kantar Consulting Jan 2018 - Sep 2018
    Cape Town Area, South Africa
    We are the only fully connected team of brand and marketing, and retail, sales and shopper specialists. Connected to the Kantar and WPP ecosystems, we offer insights, analytics, consultancy and technology solutions. We ‘Switch on Growth’ for clients, categories and people. Kantar Consulting is the merger of the Kantar Vermeer, Added Value, Retail and Futures companies within the Kantar Group.
  • Kantar Vermeer
    Consultant
    Kantar Vermeer Jan 2016 - Dec 2017
    Cape Town Area, South Africa
    Kantar Vermeer is the only global marketing consultancy focused on unleashing purpose-led growth through the development and embedding of consumer insight-led marketing strategy, structure and capability.We provide solutions to strategic marketing challenges, rooting our approach in consumer research, stakeholder understanding and financial analysis. Our whole-brain thinking brings an intrinsically multi-lens and practical approach to all our work.
  • Iqbusiness South Africa
    Principal Consultant
    Iqbusiness South Africa Jun 2015 - Dec 2015
    Johannesburg Area, South Africa
    IQ Business responds to the challenges experienced by our clients, across industries. Whether these challenges can be tackled by leveraging research from IQ Business and our partners, assigning IQ teams to design and implement solutions, or deploying point expertise to fill a skills gap, we will ensure our clients overcome their business challenges.
  • Iqbusiness South Africa
    Senior Associate
    Iqbusiness South Africa Feb 2014 - May 2015
    Johannesburg Area, South Africa
  • Iqbusiness South Africa
    Associate (Graduate Programme)
    Iqbusiness South Africa Jan 2013 - Jan 2014
    Johannesburg Area, South Africa

Michelle Gounden Skills

Business Analysis Analysis Management Consulting Business Strategy Consulting Management Research Project Management Data Analysis Leadership Business Process Improvement Change Management Analytical Skills Training Strategy Customer Experience Management Innovation Development

Michelle Gounden Education Details

  • University Of Cape Town
    University Of Cape Town
    Finance
  • Westville Girls' High School
    Westville Girls' High School

Frequently Asked Questions about Michelle Gounden

What company does Michelle Gounden work for?

Michelle Gounden works for Skift Advisory

What is Michelle Gounden's role at the current company?

Michelle Gounden's current role is Director: Insights.

What is Michelle Gounden's email address?

Michelle Gounden's email address is mi****@****eer.com

What schools did Michelle Gounden attend?

Michelle Gounden attended University Of Cape Town, Westville Girls' High School.

What skills is Michelle Gounden known for?

Michelle Gounden has skills like Business Analysis, Analysis, Management Consulting, Business Strategy, Consulting, Management, Research, Project Management, Data Analysis, Leadership, Business Process Improvement, Change Management.

Who are Michelle Gounden's colleagues?

Michelle Gounden's colleagues are Melissa Carter, Jonathan Rodrigo Fierro Jimenez, Varsha Arora, Mohammad Abdullah, Naimur Khan, Sania Lali, Duy Anh.

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