Michelle Graham, Mba
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Michelle Graham, Mba Email & Phone Number

Vice President of Client Experience and Growth at BETAH Associates, Inc.
Location: Rockville, Maryland, United States 8 work roles 3 schools
1 work email found @icfi.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email m****@icfi.com
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Current company
Role
Vice President of Client Experience and Growth
Location
Rockville, Maryland, United States
Company size

Who is Michelle Graham, Mba? Overview

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Quick answer

Michelle Graham, Mba is listed as Vice President of Client Experience and Growth at BETAH Associates, Inc., a with 60 employees, based in Rockville, Maryland, United States. AeroLeads shows a work email signal at icfi.com and a matched LinkedIn profile for Michelle Graham, Mba.

Michelle Graham, Mba previously worked as Vice President Client Experience at Betah Associates, Inc. and Program Manager at Betah Associates, Inc.. Michelle Graham, Mba holds Master Of Business Administration (M.B.A.), Leadership And Marketing Communications from Trinity University-Washington.

Company email context

Email format at BETAH Associates, Inc.

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*@icfi.com
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Profile bio

About Michelle Graham, Mba

As the Vice President Client Experience, I oversee and engage the client experience journey leading client-facing teams and driving customer success and business transformation for various clients and contracts.Committed to continuous learning and best practices in the client experience field, my mission is to deliver enhanced customer experiences, drive customer success, and facilitate business transformation by creating intentional practices that ensure satisfaction, retention, and growth of clients and contracts.

Listed skills include Strategic Planning, Program Development, Strategic Communications, Program Management, and 27 others.

Current workplace

Michelle Graham, Mba's current company

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BETAH Associates, Inc.
Betah Associates, Inc.
Vice President of Client Experience and Growth
Rockville, MD, US
Website
Employees
60
AeroLeads page
8 roles

Michelle Graham, Mba work experience

A career timeline built from the work history available for this profile.

Vice President Client Experience

Current

Rockville, Maryland, United States

Nov 2022 - Present

Founder & Lead Strategist

Current
Graham Strategies, Llc

Washington Dc-Baltimore Area

We deliver consulting services to meet short- and long-term needs related to program and project management, strategic marketing and communications, and message development, writing, and editing services.

Jan 2020 - Present

Vice President, Contract Management & Quality Assurance

Washington D.C. Metro Area

Provided corporate leadership and guidance for complex, large- and small-scale projects—forecasting, developing, and managing budgets; and building and leading teams of cross-functional staff, consultants, and vendors for a dozen communications support contracts. Provided coaching, mentoring, and training to contract team members. Led client relationship strategy with a dozen clients simultaneously, communicating frequently to ensure satisfaction; including reviewing, editing, and approving project deliverables; and reporting on account activities and achievements. Led all vendor contracting, managed project financials, developed and oversaw project budgets from $174K to $1M.• Led internal staff development and employee engagement, identified staffing needs and recruitment, and managed projects and client relationships, including vendors and consultants for federal, state, quasi-government, and private sector clients.• Managed a portfolio of seven accounts at one time totaling more than $3.5M in sales; recruited and developed talent and built cohesive, collaborative teams comprised of onsite employees, field staff, vendors, and consultants. Directed activities to ensure projects progressed on schedule and within prescribed scope and budget.

Apr 2018 - Jan 2020

Communications & Marketing Strategist

Graham Strategic Solutions, Llc

Olney, Md

Michelle has honed her skills to expertly coordinate communications with Federal government, state agencies, municipalities, non-profit organizations and private companies. Michelle is the President of Graham Strategic Solutions, LLC., founded out of a desire to support clients' program management needs and help them overcome communications challenges with candor, clear thinking, and creative problem solving.

Nov 2014 - Jan 2020

Principal

Columbia, Md

Provides direct leadership for a broad range of large and small meetings including training events, behavioral health academies, and various collaborative events. Her responsibilities have included event design support, agenda development, small group facilitation, and writing post-meeting summaries, evaluations and reports. Provided direction and strategy for SAMHSA’s Center for Substance Abuse Treatment (CSAT) Check Yourself initiative targeting Minority-Serving Institutions (MSIs) to address behavioral health disparities among racial and ethnic minority college students. She developed and implemented a strategic communications plan that encouraged MSIs to adopt and implement the Check Yourself program on campus. The Check Yourself initiative seeks to promote student behavioral health and to positively impact student retention, campus life, and safety; expand campus service capacity; and increase awareness of the early signs of emotional distress and resources for early intervention.

Mar 2015 - Mar 2018

Principal And Senior Account Director/Technical Director

Icf

-Leads multi-media marketing and communications research projects and tobacco counter-marketing, communication and education campaigns. -Develops and implements behavioral health and social marketing programs that address some of the Nation’s most critical health issues. -Provides strategic planning and program development expertise, alliance building, and team management.-Effectively leads and manages cross-functional teams. -Adept at budgetary oversight.

Sep 1998 - Nov 2014
Team & coworkers

Colleagues at BETAH Associates, Inc.

Other employees you can reach at betah.com. View company contacts for 60 employees →

3 education records

Michelle Graham, Mba education

FAQ

Frequently asked questions about Michelle Graham, Mba

Quick answers generated from the profile data available on this page.

What company does Michelle Graham, Mba work for?

Michelle Graham, Mba works for BETAH Associates, Inc..

What is Michelle Graham, Mba's role at BETAH Associates, Inc.?

Michelle Graham, Mba is listed as Vice President of Client Experience and Growth at BETAH Associates, Inc..

What is Michelle Graham, Mba's email address?

AeroLeads has found 1 work email signal at @icfi.com for Michelle Graham, Mba at BETAH Associates, Inc..

Where is Michelle Graham, Mba based?

Michelle Graham, Mba is based in Rockville, Maryland, United States while working with BETAH Associates, Inc..

What companies has Michelle Graham, Mba worked for?

Michelle Graham, Mba has worked for Betah Associates, Inc., Graham Strategies, Llc, Penngood, Graham Strategic Solutions, Llc, and A-G Associates.

Who are Michelle Graham, Mba's colleagues at BETAH Associates, Inc.?

Michelle Graham, Mba's colleagues at BETAH Associates, Inc. include Bridget Koyaya, Brandi Hopson, Melina Garcia, Diane Herron, and Danielle Impraim.

How can I contact Michelle Graham, Mba?

You can use AeroLeads to view verified contact signals for Michelle Graham, Mba at BETAH Associates, Inc., including work email, phone, and LinkedIn data when available.

What schools did Michelle Graham, Mba attend?

Michelle Graham, Mba holds Master Of Business Administration (M.B.A.), Leadership And Marketing Communications from Trinity University-Washington.

What skills is Michelle Graham, Mba known for?

Michelle Graham, Mba is listed with skills including Strategic Planning, Program Development, Strategic Communications, Program Management, Management, Project Management, Qualitative Research, and Proposal Writing.

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