Michelle Gustafsson Email & Phone Number

Washington Dc-Baltimore Area

Putting passion, energy and expertise to help you create transformative in-person and virtual experiences that enlighten, inspire and energize your audience!

Washington Dc-Baltimore Area

Engaging with speakers and clients in a variety of roles including but not limited to Contract Negotiations & Management, Logistics Coordinator, Administrative Assistant, On-site Speaker Support, Marketing/Social Media Consultant and Promotional Copywriter.

Washington D.C. Metro Area

ODE Management is a direct management office for some of the world's greatest disruptors, innovators and thought leaders. The speakers we represent are the best in their fields, each making a global impact due to their passion, experiences or downright audacious insights into the world.We are a dedicated management team, partnering with the world's leading speakers to provide tailored support for their speaking calendar and business. The speakers we represent are the best in their… Show more ODE Management is a direct management office for some of the world's greatest disruptors, innovators and thought leaders. The speakers we represent are the best in their fields, each making a global impact due to their passion, experiences or downright audacious insights into the world.We are a dedicated management team, partnering with the world's leading speakers to provide tailored support for their speaking calendar and business. The speakers we represent are the best in their fields, each making a global impact due to their passion, experiences or downright audacious insights.We are proud to partner with event planners and speakers bureaus around the world - providing instant ‘one stop shop’ access to calendar availabilities and materials. As a team we commit to values of integrity, transparency and professionalism. From the first contact, to organizing flights and travel, we have your back.At ODE we only represent speakers we can be passionate about. They are people on a mission. People with unsettling ideas. People that walk their talk. People who talk loudly and honestly about their experiences. People who dream big, fall over and keep moving. Show less

Washington D.C. Metro Area

At WSB, I worked in collaboration with our speakers to increase their visibility both internally to our sales force and externally to our customers with superior service, integrity, and professionalism. I managed relationships with speakers to ensure they had the best experience with our sales teams and their customers. I helped speakers manage their speech topics to emphasize their ability to provide solutions to the ever-growing demands of the marketplace. Many of my duties included… Show more At WSB, I worked in collaboration with our speakers to increase their visibility both internally to our sales force and externally to our customers with superior service, integrity, and professionalism. I managed relationships with speakers to ensure they had the best experience with our sales teams and their customers. I helped speakers manage their speech topics to emphasize their ability to provide solutions to the ever-growing demands of the marketplace. Many of my duties included but were not limited to:• Developing, maintaining and strengthening relationships with speakers• Explaining internal processes, answering questions, clarifying expectations and ensuring the onboarding process was a smooth experience for all new speakers• Remaining current on speaker biographies, topics, and styles to serve as point of knowledge for internal departments• Assisting internal staff and speakers to achieve accurate event expenses and payments • Sharing feedback with speakers about their performances; suggesting improvements, changes, or updates when applicable• Assisting sales teams in efforts to obtain timely responses for firm offers• Coordinating and hosting speaker visits to office with speaker (or their staff); inviting and preparing internal staff for each visit• Working with speakers to compile information for WSB web site• Managing the updating, formatting and posting of speaker information for all speakers on the WSB web site (including but not limited to: biographies, articles, testimonials, introductions, audio visual requirements, addenda, web copy, macros, and speech topics)• Managing the prospective speaker process including handling incoming phone calls and info emails from prospective speakers• Assisting in strategically identifying new speakers for the growth of WSB Show less

Washington D.C. Metro Area

Often described as “the glue who keeps the team together,” as a member of WSB’s Sales Team, I helped develop, maintain and strengthen relationships with customers and speakers with my teammates by responding to all inquiries in a timely manner, being extremely detail-oriented and simultaneously managing multiple business transactions with a professional, empathic and calm demeanor.Many of my duties included but were not limited to:• Recommending speakers and quoting fees to… Show more Often described as “the glue who keeps the team together,” as a member of WSB’s Sales Team, I helped develop, maintain and strengthen relationships with customers and speakers with my teammates by responding to all inquiries in a timely manner, being extremely detail-oriented and simultaneously managing multiple business transactions with a professional, empathic and calm demeanor.Many of my duties included but were not limited to:• Recommending speakers and quoting fees to customers on a daily basis• Achieving or exceeding sales goals on a monthly and annual basis• Possessing knowledge of industry marketplace, trends and product knowledge• Checking availability of speakers and providing status updates to them during the customer’s decision-making process• Directing customer and speaker firm offers during the contract negotiation process by coordinating the complex decision-making process and overcoming objections (if any) to closure• Maintaining strong customer relationships and increasing the number of contacts within existing organizations• Managing escalated customer issues/concerns and speaker cancellations • Learning about speakers and staying informed about world events and business issues affecting our customers to better assist them in finding the right speaker for their program• Preparing contractual documents for both domestic and international events• Researching and contacting potential speakers to obtain sales material and booking information• Assisting with outbound marketing campaigns to identify and close new or existing business with well composed written and verbal communications• Attending and contributing in sales, training and product meetings and collaborating with all departments• Serving as backup to fellow Sales Team members while managing my own book of business Show less

Washington D.C. Metro Area

Mclean, Va

La Plata, Md

Stockholm, Sweden

Stockholm, Sweden

Cairo, Egypt

Fine/Studio Arts, General

Business/Commerce, General

Language Studies, General