Michelle Lake Email & Phone Number

Austin, TX, US

Austin, Texas Metropolitan Area

• Conducted detailed analysis of complex legal cases within a prominent settlement administration firm, ensuring meticulous interpretation of legal documentation and adherence to various aspects of settlement.
• Provided strategic guidance for legal teams, applying specialized expertise to diverse areas, including evaluation of evidence, formulation of case strategies, and adherence to innovative approaches for comprehensive.
• Collaborated seamlessly with internal teams, external agencies, and legal experts to facilitate efficient settlement administration processes, fostering clear communication and coordination across a range of services.

Travis County, Texas, United States

• Enforced facility rules and maintained security by regularly patrolling assigned areas, conducting inmate inspections, and ensuring compliance with safety protocols.
• Implemented effective communication strategies to de-escalate potential conflicts among inmates, fostering a safer and more secure correctional environment.
• Participated in and facilitated rehabilitative programs, contributing to the development and implementation of initiatives aimed at reducing recidivism and promoting positive inmate behavior.PROFESSIONAL TRAINING🗲.

Travis County, Texas, United States

• Undergo comprehensive training in corrections procedures, emphasizing security protocols, inmate management, and emergency response, as part of the corrections cadet program.
• Assisted in the day-to-day operations of the correctional facility, learning firsthand about inmate interactions, facility security measures, and the implementation of correctional policies.
• Participated in educational programs to gain a solid understanding of legal and ethical standards in corrections, preparing for a future role as a corrections officer.HONORS & ACHIEVEMENTS◆ Received Class Seargent*◆.

Henderson

Henderson

• Drafted a variety of subpoenas, including those for client review, deposition for business records, trial, federal, personal appearance, and medical authorization.
• Assisted and communicated effectively with paralegals and attorneys to fulfill all requests, demonstrating knowledge of legal proceedings and regulations regarding issuance and serving timelines.
• Played a key role in training new team members, overseeing their probationary period, and fostering interdepartmental relationships to enhance overall efficiency in workload management.

11440 West Bernardo Court

• Managed over 120+ claimants for Veteran Affairs and Medi-Cal applications, including collecting all required legal documents, assembling financial forms, and submitting VA-accredited forms.Correspondence and Client.
• Corresponded with the Veteran's Affairs department, providing support through various channels (phone, email, letter), and assisted elderly clients in securing admission to Medi-Cal approved skilled nursing facilities.
• Demonstrated proficiency in Vispro and Practice Panther Law firm software, handling Trust, Deed, and Estate documents. Maintained meticulous records of client files, appointments, interviews, submissions, responses.

• Responsible for in taking information from interviews defendants would provide in lock up the morning of their arraignment.
• Calculate the bond amount that could be recommended to court.
• Populate the Court Support Services Division system with registered Clients, evaluations and treatment.
• Keep track of the progress of the Client within these programs and keep files in our information system for court.

Derby, CT

500 Connecticut Avenue, Norwalk, CT

• Handled shipment, money, and did customer service on a daily basis.
• Exposed to servicing those both in store and over the phone at he same time.
• Strong bonds created between co-workers and customers along with the need to keep working environments clean.

Interning a Supervisor Adult Probation Officer for 90 hours, learned valuable skills such as case management, cubicle/ office experience, warrant writing, Client in-taking and Interviewing.

540 Bond Street, Bridgeport, CT

Helped with the taking care of residents, connected with the staff and families, organized programs for residents, helped with food and entertainment