As the Senior Director of Infrastructure, Cloud, and Operations at IPG, I lead transformative initiatives that unify and optimize IT functions across the enterprise. With a focus on integration, efficiency, and innovation, I am bringing together IT teams from various acquisitions under one cohesive culture, establishing enterprise-wide processes such as on-call and change control.Highlights include: • Help Desk Consolidation: Merging three separate Help Desk teams, developing comprehensive incident response procedures, and implementing ticket trending, metrics, and reporting systems to enhance service delivery and user satisfaction. • Cloud Engineering and DevOps Unification: Consolidating two separate Cloud Engineering and DevOps teams, creating a unified reference architecture and governance standards that streamline operations and promote best practices. • Team Creation and Development: Establishing an Enterprise Applications team and the Infrastructure Operations Engineering team, driving innovation and operational excellence. • Change Management: Effectively managing teams through periods of significant change, ensuring smooth transitions and maintaining high morale. • Budget Planning and Cost Savings: Spearheading budget planning and executing significant cost-saving initiatives, ensuring financial efficiency without compromising service quality. • Platform Technology Standardization: Leading the consolidation and standardization of platform technologies, enhancing compatibility and reducing complexity across the enterprise.My leadership is driven by a commitment to creating an integrated, efficient, and future-ready IT environment that supports IPG's strategic goals and drives business success.

Led a new organization through DevSecOps and SRE processes including the introduction of quality standards, security standards and incident management tools and processes. Responsible for AWS Cloud Infrastructure, Application and Infrastructure Telemetry, Developer Experience, and Site Reliability Engineering. -Led efforts to reduce production incidents from several times per week down to a few times per month and improving. -Initiatives focused on infrastructure and developer experience, improving our CI/CD tools and processes.Tech stack: AWS, Github, RDS, Terraform, Ansible, Kubernetes, Docker, Argo, Jenkins, New Relic, Kafka, Jira

Senior leader responsible for: Systems and Storage, Networking and Telecom, Infrastructure Applications and IDM, Research Computing, Data Center Operations. Charted strategy, roadmaps, and architecture for delivery of enterprise platforms and services supporting the RIT community. Collaborated and partnered with business stakeholders and decentralized campus IT teams to bring high value outcomes to university endeavors. -Strategic planning, developing roadmaps and OKRs. -Reorganization, implemented agile and introduced an enterprise architect role to improve project delivery process. -Initiatives focused on new infrastructure, automation, data center consolidation, server/network/telecom upgrades.-Managed 3 on-premise datacenters + 3 global infrastructure centers in 3 countries-Wireless network consisting of 9K+ AP’s, wired network of 40K+ ports-Hosted an 18K user Exchange environment-Identity Management and Authentication ServicesTech stack: UCS, RHEL Linux, Gitlab, VMware, Kubernetes, Compellent, Cisco, Juniper, Aruba, Solarwinds, G-suite, Exchange, Duo, Shibboleth, Zabbix, CommVault, Veeam, Five9, Zoom, Miro, Jira, Slack

Led a Release and Cloud Engineering team responsible for the coordination and technical execution of software releases, maximizing environment availability across development and test environments spanning software and infrastructure. Accountable for build and deploy automation and turnkey tooling for smooth efficient transition of applications to cloud environments. Drove the Development organization towards Continuous Delivery principles and practices.-Built cloud enablement team to positively influence adoption and utilization of cloud platform while employing turnkey tooling and ongoing tool integration for seamless transition of apps into cloud environment.-Lowered deployment issues by 50% by utilizing metrics, dashboards, analysis, and trending techniques to raise team accountability-Achieved “zero-assist” and “zero-downtime” software releases through planning and execution of strategy and roadmaps-Raised deployment success rate by 23% over course of six months through implementation of new processes to maximize environment availability across development and test environments for software and infrastructure.

Managed the tactical and strategic direction for the Storage and Virtualization Engineering team through development and maintenance of internal systems, processes, tools and programs. Assessed the relative impact of industry trends on current and future enterprise platform requirements. Focus on IT business continuity, disaster recovery, capacity planning.-Capital planning with annual value of $15M, including acquisition planning and vendor relationships-Virtual desktop infrastructure for large nationwide distributed workforce-Multi-datacenter management and support of virtual infrastructure for 14k+ systems, 4PB+ enterprise storage and backup platforms-Managed private cloud with OpenShift, Docker, and Kubernetes-Coordinated and maintained a 7x24x365 support of platforms-Automation and self-service of Paychex infrastructure environments Tech stack: UCS, RHEL Linux, OpenShift, Kubernetes, Docker, Ansible, Puppet, Splunk, Oracle, SQL, EMC, IBM, VMware, Netbackup, Jira, ServiceNow

Managed team of Linux engineers responsible for 24x7x365 operational support of multi-region data centers including multiple hardware platforms, operating systems and technologies. Responsible for disaster recovery, performance and capacity, budget planning, vendor management.

Responsible for 24x7 operational support of multiple enterprise data centers with knowledge of many hardware platforms, operating systems and technologies. Installed, built, and managed linux and unix systems, VMware, storage, network. Responsible for disaster recovery, performance and capacity, budget planning, vendor management.