Michelle Howell Email & Phone Number

California, United States

• Psychiatric Mental Health: John Muir Concord
• Med/Surg: Alta Bates Summit Medical Center
• Critical Care: CPMC Davies
• Pediatrics: Kaiser Oakland
• Community Health: Episcopal Community Services
• Med/Surg Synthesis: Sutter Solano Medical Center

• Awarded the UCSF WOW Award for the month of March 2023 for outstanding service in training several new coordinators and supporting study activation and closeout across clinical trials
• Managed increasingly complex trials and trials with higher patient enrollment rates
• Led the process of activation and closure of ~10 Phase I clinical trials
• Led weekly meetings to train and mentor assistant clinical research coordinators (aCRCs) to ensure consistent workflow and data integrity within the team
• Trained and onboarded 15+ new coordinators with internal policies and standard operating procedures
• Conducted interviews to evaluate candidates for aCRC or CRC roles

• Managed overall administrative, data, and patient scheduling processes of 8+ concurrent therapeutic oncology trials focused on solid tumor cancers
• Ensured successful trial enrollment targets by supporting cancer patients participating in clinical trials throughout recruitment, screening, and enrollment under the supervision of the Principal Investigator (PI)
• Coordinated procedures/treatments; assisted in ordering procedures/tests; attended clinic visits; followed test results
• Prepared patient consent documents and eligibility packets before patient starts trial
• Conducted Interim Monitoring Visits for industry sponsored clinical trials to ensure protocol and regulatory adherence
• Trained new staff with ongoing and new research clinical protocols, SOPs, and internal policies

• Managed data entry for 15+ cancer clinical trials into databases and resolved data by set deadlines
• Prepared patient binders and regulatory documentation for Monitoring Visits with drug companies
• Supported clinical research coordinators with trial coordination, including scheduling and attending patient visits
• Managed all closed trials by resolving action items required by the UCSF Institutional Review Board

San Francisco, California, United States

• Reviewed and processed all inquiries for Care Management from SFHP members, providers, and community agencies requesting support for members with complex medical or psychosocial needs
• Conducted short-term telephonic support to members with medical and/or psychosocial needs
• Navigated medical services for members, including obtaining medical equipment, setting up primary care provider, obtaining a specialist, etc.
• Referred members to community agencies for support with mental health, substance abuse, housing, etc.
• Managed and triaged crisis calls for SFHP and directed members to the appropriate community resource
• Supported day-to-day program operations and process improvement, including creating a workflow for the intake line

San Francisco, California, United States

• Connected people with the comprehensive services that HealthRIGHT 360 offers, including primary care, mental health services, HIV and Hep C counseling, and dental services
• Scheduled appointments, verified health coverage, and responded to phone calls
• Enrolled patients into health access programs (Family Pact and HealthySF) and referred patients to Medi-Cal
• Navigated patient care issues related to prescription refills, referral authorizations, billing, etc.

Davis, California, United States

• Managed a class of 10+ students ages 2-5 years old preparing for kindergarten
• Provided childcare services and conducted lessons, including counting practice and learning to write

Davis, California, United States

• Positively impacted a quadriplegic gentleman by supporting his activities of daily living, including bathing, laundry, meal preparation, bowel care (rectal suppository insertion), bladder care (urinary catheter.

Bachelor Of Science - Bs, Human Development

Master Of Science - Ms, Nursing

Activities and Societies: Sigma Theta Tau International Honor Society of Nursing