Michelle Haffner Email & Phone Number

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

Provided phone and email-based customer-facing technical support for Microsoft Azure App Services. Responsible for ensuring ticket resolution and customer satisfaction for issues related to Microsoft Azure functions, web apps, deployments - Github, Visual Studio, VSCode, configuration and performance problems.

• Designed, created and launched the school PTO website using a CMS for non-profit organizations.
• Updated and maintained content to PTO website for 6 years.

• Team development project for an employee tracking system built using ASP.NET MVC C# with a code first Entity Framework database. The project was managed under the agile methodology using Dev Ops, GitHub was used to.
• Implemented new functionality and updated existing features to C# code using Visual Studio.
• Updated HTML and JavaScript to implement new functionality and code fixes using Visual Studio.
• Performed functional testing to ensure updates functioned properly.
• Created SQL stored procedures for a library management system.

Colorado Springs, Colorado, United States

• Team LeadCommerce Broker System – web-based solution for health insurance quoting.
• Directed a team of seven software engineers to successfully implement and maintain a web-based insurance quoting system. The system automated complex insurance calculations and enabled customer to more content and.
• Gathered requirements, analyzed, designed, and tested updates to Commerce Broker.
• Allocated resources, assigned tasks, and managed tasks/schedules.Technical AnalystInsure System – client/server application to automate enrollment data entry.
• Managed a team of outside consultants for the development and implementation of an integration framework system that converted data from client/server enrollment forms to the legacy system data format.
• Successfully mapped enrollment data from an automated client/server enrollment system to the client’s legacy data structure.Commerce Broker System.Implemented Commerce Broker, a web-based insurance quoting application..

Colorado Springs, Colorado, United States

• Programmer AnalystPerformed analysis, design, documentation, coding, testing, implementation, and post implementation support on the Telco Account Data Base mainframe system within MCI Corporation.Carrier Access.
• Performed analysis and design for updates to COBOL programs in the TAD system.
• Translated business requirements into code changes.
• Documented analysis and design changes to account database system.
• Coded DB2/SQL batch and CICS programs.
• Updated jobs and procs in JCL job streams.

Troy, MI

• COBOL contractor on a mainframe system at Chrysler Motor Corporation.Performed analysis, design, and programming on various systems within Chrysler Corporation.Vehicle Invoicing – Cost of Sales SystemThe Cost of Sales.
• Performed analysis for enhancements to various mainframe systems.
• Translated business requirements into code changes.
• Analyzed, designed, and developed DB2/SQL CICS on-line screens and programs for the user interface.
• Analyzed, designed, and developed DB2/SQL COBOL programs for Accounting Department reporting and the General Ledger interface.
• Developed associated JCL job streams.EDI Offload SystemAnalyzed, designed, and developed reporting module for EDI.Dealer Billing SystemAnalyzed, designed, and developed batch COBOL programs which generate the following:

Auburn Hills, MI

• Performed analysis, design, and programming on various systems within Chrysler Corporation.Vehicle Invoicing – Cost of Sales SystemThe Cost of Sales System stores the various vehicle costs for assembly plants which.
• Performed analysis for enhancements to various mainframe systems.
• Translated business requirements into code changes.
• Analyzed, designed, and developed DB2/SQL CICS on-line screens and programs for the user interface.
• Analyzed, designed, and developed DB2/SQL COBOL programs for Accounting Department reporting and the General Ledger interface.
• Developed associated JCL job streams.EDI Offload SystemAnalyzed, designed, and developed reporting module for EDI.Dealer Billing SystemAnalyzed, designed, and developed batch COBOL programs which generate the following:

Bachelor'S Of Business Administration Degree, Majoring In Computer Information Systems

C# & .Net Web Developer Bootcamp

Immersive bootcamp with a comprehensive overview of software development and hands-on coding experience in HTML/CSS, JavaScript, C#, SQL.