Analyzed large amounts of healthcare claims data to identify population health trends and find patterns, signals and hidden stories within data.Leveraged text, charts and graphs to communicate findings on chronic diseases and health trends in understandable format.Influenced care outcomes by implementing improvements and optimizing health information technology.Consulted with clinical team on over 50 client presentations per year to evaluate healthcare data and program solutions.Developed complex dashboard and reporting tools to track clients' population health performance metrics.Directed 8 clinical members under innovation council to create uniform standards for clinical data reporting.Identified professional standards of care, scientific evidence and practice to evaluate health care programs.

Applied honed problem-solving skills to analyze and resolve 50+ provider inquiries monthly impacting business operations and goal achievement.Interacted with internal and external customers to understand business needs and translate into requirements and project scope.Performed root-cause analysis on healthcare claims data-related system problems to recommend or execute corrective action.Updated and developed SQL scripts and queries to extract and analyze data from multiple sources.Implemented Medicare federal and state policy compliance to increase operational efficiency and provider satisfactionHonored HIPAA compliance and data safety regulations

Completed a thru-hike of the entire Appalachian Trail, 2200 miles from Georgia to Maine.

Conducted interviews with key business users and external customers to collect information on business processes and user requirements.Improved business direction by prioritizing customers and implementing changes based on collected feedback.Surveyed 10 clients on-site yearly to ascertain requirements and expectations for product.Configured SQL database product for more efficient workflows and on-site installationProvided client-facing training and support for product implementation and use