Michelle Heeley 🌸 Email & Phone Number

Manchester, England, Gb

Middleton, England, United Kingdom

Blackburn, England, United Kingdom

Greater Manchester, England, United Kingdom

Greater Manchester, United Kingdom

Supporting Store managers and Leadership Teams with business change. Ensuring the processes are being followed and remain operationally compliant and legal.Areas of business change include:- Restructuring management team- Reducing headcount of leadership cover across all sites- Reduction in hours on wage model and changes to shape of day- TUPE site colleagues to 3rd party guarding- Major company contract change including T&Cs for all hourly paid Colleagues

Greater Manchester, United Kingdom

Working as a store manager across several different sites on the Manchester region.Responsibilities included:- Ownership and accountability for all KPI’s within the stores- Management and leadership of in-store teams; leading from the front to increase operational and service standards/performance- Ensure the store operates ethically and adheres to all health and safety requirements- Maintaining a safe environment for both customers and colleagues, ensuring compliance in line withbusiness policy and legal obligations- Demonstrating best practice and leading from the front; training the team to be knowledgeable about the products and services they offer and give them the confidence and platform to make a decisions- Empowering colleagues to be the best they can every day and give the best possible service

Marple Bridge Cheshire

Providing business HR support and employment law advice during a time of significant change. Supporting the transition and successful integration of a Co-op supermarket into an Asda store. Responsibilities included:- TUPA- Redundancy legalities and legislation- Providing training and on-boarding in line with business best practice- Culture and behaviour training- Coordinate recruitment and training, internally and externally- Contract base, Shape of day vs business template- Planning and controlling cost in line with business requirement and P&L

Greater Manchester, United Kingdom

Working as a business partner to the General Store Manager. Ensuring the leadership teams operated in line with business best practice and within our corporate and legal obligations/policies.Responsibilities included:- To be the custodian of all people policies, supporting and coaching the leadership team into making the right decisions when dealing with disciplinary and grievance.- Ensuring recruitment was operationally and legally compliant, including diversity and inclusion legislation and immigration employment law- Providing training and on-boarding in line with business best practice- Ownership and accountability for employee health and well-being- Culture and behaviour training- Coordinate recruitment and training, internally and externally- Fully accountable for contract base, wage costs and labour turnover- Liaising with union officials and shop stewards, managing the company partnership with GMB

Greater Manchester, United Kingdom

Various roles across a number of stores within the North West region; covering the following job titles:- Head of Customer Care- Fresh Food Trading Manager- Bakery/Production Manger- Service Manager- Home and Leisure Manager- George Clothing Manager

Oldham, United Kingdom