Michelle Hicks

Michelle Hicks Email and Phone Number

IT Manager | Portfolio Manager | Process Improvement @ US Foods
Michelle Hicks's Location
Northbrook, Illinois, United States, United States
Michelle Hicks's Contact Details
About Michelle Hicks

IT Management professional with proven ability to manage large programs & portfolios and lead & grow teams. Most recent programs - Endless Aisle, SAS, CRM, Workday, IBM, Adobe. Known for utilizing exceptional communication, organizational, and interpersonal skills in managing programs and interacting with partners. Recognized for attacking problems assertively & developing innovative process improvements.Specialties: Process Improvement, PMO start-up, Scrum Agile coaching, growing & developing teams, and re-organizing teams for success.

Michelle Hicks's Current Company Details
US Foods

Us Foods

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IT Manager | Portfolio Manager | Process Improvement
Michelle Hicks Work Experience Details
  • Us Foods
    Sr It Portfolio Manager Governance & Advisory
    Us Foods Jan 2023 - Present
    Rosemont, Il, Us
  • Us Foods
    It Program Manager
    Us Foods Mar 2021 - Jan 2023
    Rosemont, Il, Us
    Bringing a greenfield application to life to support the US Foods Direct endless aisle business. This AWS cloud based Java application integrates with several other cloud & legacy systems to become the information & execution center for the Direct team.
  • Ulta Beauty
    It Manager Of Marketing
    Ulta Beauty Aug 2019 - Jan 2021
    Bolingbrook, Il, Us
    Built a new team and managed implementations of both CRM and analytics systems to replace outdated systems owned previously by the marketing business. Drove technical aspects of the project and team, including: requirements, architecture, design, configuration, development, testing, and implementation preparation.
  • Us Foods
    It Sr Program Manager
    Us Foods Jun 2017 - Aug 2019
    Rosemont, Il, Us
    October 2018-August 2019:Managed & successfully deployed $12.5M Workday HR Replacement enterprise implementation for major foods industry client. Includes: HCM, Payroll, Benefit, Absence & TalentJune 2017-October 2018: Manage $6M+ Marketing Product Line Program for a major foods industry client.Driving execution of increasing capabilities of Campaign Management, DAM (Digital Asset Management), Customer Contact Management, Event Management & other marketing initiatives.Managing integration efforts with Salesforce.com, Data Analytics, E-commerce & Business Analytics.
  • Sears Holdings Corporation
    It Sr Program Manager & Certified Scrum Master
    Sears Holdings Corporation Jan 2014 - May 2017
    Chicago, Il, Us
    Program Manager focused on adding value to the Sears & Kmart members by our improving our targeted marketing & providing personalized offers. While managing budgets in excess of $5M with one of the top performing teams, built excellent relationship with business partners. Focused on process improvement within the I&TG team to be able to serve the marketing business using the Scrum methodology to implement value-add systems & system enhancements. These process improvements included putting organization around overall communication, Scrum Kick-offs, Daily Scrum, Design Planning, Sprint Planning, Sprint Review and Story Prioritization meetings. In turn, we have delivered the functionality that allows the Targeted Interactions team to successfully exceed their goals for the last three years.
  • Sears Holdings Corporation
    It Program Manager
    Sears Holdings Corporation Nov 2010 - Jan 2014
    Chicago, Il, Us
    Program Manager for large scale program focused on moving to a whole house integrated multi-channel marketing system from many distinct legacy systems.Facilitated ground-up systems implementations for new photo/video production studio, Evoke Productions, including: Financial system, Evoke external client website, global vendor tracking, DAM, networking, hardware & software services
  • Sears Holdings Corporation
    It Project Manager
    Sears Holdings Corporation Jun 2008 - Nov 2010
    Chicago, Il, Us
    Managed large cross-functional in-house & third party implementation projects to support various business areas, including Concur Travel company-wide implementation, Peoplesoft Financials implementation, and several banking projects

Michelle Hicks Skills

Process Improvement Project Management Management Project Planning Sdlc Business Analysis Leadership Vendor Management Business Process Improvement Software Development Life Cycle Visio Requirements Analysis Change Management Pmo Project Portfolio Management Software Project Management Program Management Team Leadership Project Management Office Pmp Cross Functional Team Leadership Business Process It Strategy Enterprise Architecture It Management Itil Certified Scrum Master Csm Portfolio Management Information Technology Ms Project Requirements Gathering Software Development Scrum Integration Business Intelligence Consulting Agile Methodologies Microsoft Project Coaching Strategy Customer Service Team Building Microsoft Office Enterprise Resource Planning Management Consulting Start Ups Customer Relationship Management

Michelle Hicks Education Details

  • Northern Illinois University
    Northern Illinois University
    Business Systems Analysis
  • Augustana College
    Augustana College
    Computer Science & Math

Frequently Asked Questions about Michelle Hicks

What company does Michelle Hicks work for?

Michelle Hicks works for Us Foods

What is Michelle Hicks's role at the current company?

Michelle Hicks's current role is IT Manager | Portfolio Manager | Process Improvement.

What is Michelle Hicks's email address?

Michelle Hicks's email address is mi****@****shc.com

What is Michelle Hicks's direct phone number?

Michelle Hicks's direct phone number is +1.847.286*****

What schools did Michelle Hicks attend?

Michelle Hicks attended Northern Illinois University, Augustana College.

What skills is Michelle Hicks known for?

Michelle Hicks has skills like Process Improvement, Project Management, Management, Project Planning, Sdlc, Business Analysis, Leadership, Vendor Management, Business Process Improvement, Software Development Life Cycle, Visio, Requirements Analysis.

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