Michelle Hodnett Email and Phone Number

ManagementResponsible for supervising a full staff of restaurant employees. Handled client complaints and ensured satisfactory service to all customers. Scheduled and trained host and server position employees. Maintained employee morale and corresponded between restaurant owners, assistant managers, and employees. Consistently achieved sales goals. Able to speak clearly and answer questions thoroughly.Customer Service/SalesAnticipates needs and empathizes with clients. Speaks… Show more ManagementResponsible for supervising a full staff of restaurant employees. Handled client complaints and ensured satisfactory service to all customers. Scheduled and trained host and server position employees. Maintained employee morale and corresponded between restaurant owners, assistant managers, and employees. Consistently achieved sales goals. Able to speak clearly and answer questions thoroughly.Customer Service/SalesAnticipates needs and empathizes with clients. Speaks clearly, quickly identifies and resolves problems, listens and responds to requests efficiently, and follows up to ensure complete satisfaction. Outstanding upselling ability.AccountingAccountable for cash and credit transactions. Extremely skilled in use of cash registers and of handling money. Experience in accounting for accounts payable and accounts receivable.Computer ProficienciesProficient in Microsoft Office, including Excel, Power Point, Word, and Access. Skilled in various POS software programs including Revel, Aloha, Micros, and Diamond Touch. Show less