Michelle Hunt Email & Phone Number

Camrbdige

Mississauga, Ontario, Canada

- Act as first point of contact for homeowners, contract workers and businesses completing any and all forms of electrical work in Ontario

Oakville, Ontario, Canada

- Appointed Branch Compliance Representative (BCR), working with management team to educate fellow colleagues on the importance of retail compliance. - Provided exceptional service to clients exceeding scorecard targets by nearly 300%, while maintaining a 92% Legendary Experience Index (LEI) score throughout Q4 of the 2021 fiscal year. - Worked to develop.

Hamilton, Ontario, Canada

- Received AML/TF training to ensure FINTRAC laws and regulations were followed at all times.- Completed forex trades in over 180 different currencies for clients between cash, bank drafts, and wires.- Monitor current market rates and make adjustments according to changes in the market on an hourly basis, & contact traders when necessary to ensure clients.

Guelph, Ontario, Canada

- Acted as lead for onboarding and training of over 100 new undergraduate students interested in competing in DECA U case competitions amongst over 20 different competitive disciplines. - Created weekly training schedules to ensure all 20+ competitive disciplines had group training sessions with one of our senior DECA leaders.

Dundas, Ontario, Canada

- Maintained a 98% customer satisfaction score throughout all means of interaction (email, chat & call) - Managed multiple conversations to ensure all clients were assisted in a timely manner through our chat function, over the phone, and through email simultaneously.- Helped clients from all over the world in selecting from over 100 different training.

Hamilton, Ontario, Canada

- Awarded employee of the month 3 months after being hired in May of 2014 and once again in September of 2015. - Utilized station SOCs for one-on-one training and on-going coaching between 3 functional workplace stations with new & existing colleagues to ensure customers needs are met with care, accuracy, and speed. - Assisted in managerial tasks including.

Dundas

- Ran training sessions for one of the 3 assigned areas of the store with up to 6 new hires at the same time. - Design and deliver training session with 15 different types Station Observation Checklists (SOCs) to ensure new hires abide by McDonald’s food safety procedures, cleaning procedures, food preparation guides, etc. - Observe new hires and existing.

Dundas, Ontario

- Full training on every station of the store 8 months into being hired as a part time employee - Served customers with hospitality, speed, and accuracy in each and every interaction. - Completed service station opening & closing procedures in a timely manner without assistance from shift manager or team leader on duty.

Bachelor Of Commerce - Bcom, Leadership And Organizational Management With Chrp Designation

Bachelor Of Commerce - Bcom

Activities and Societies: DECA Lang - Director of Training (2019-2020)

Education record

Activities and Societies: DVSS Excellence Among Us Bursary (2017) Girls Varsity Hockey Team Captain (2017) DECA Business Club Executive.