Michelle Bauer Email & Phone Number

Puget Sound Region, Wa

Seattle, Washington, United States

Seattle, Wa

Practice Manager of Surgical Specialties Department (Comprising of Dermatology, General Surgery, Gynecology, Ophthalmology, Optometry, Orthopedics, Otolaryngology, Podiatry, and Urology Departments)• Responsible for clinic operations of all surgical departments comprising of 27 physicians and 45 support staff to include supervisors, RNs, MAs, and surgery schedulers• Oversee administrative and physician staff to ensure quality care• Establish procedures and standards to improve efficiency in all clinics• Interview, hire and train new staff • Prepare annual budget, goals and objectives• Interpret practice reports and analyses • Responsible for executing projects or changes as directed by the physicians• Prepare pro-formas, business plans, and reports to determine clinical needs and future directions• Long term planning and future strategic growth of practice• Liaison with internal and external clinics to maintain effective and valuable working relationships• Work with marketing to gain optimal exposure to patients and increase referral numbers• Determine need for equipment upgrades or new services• Ensure appropriate regulatory compliance and quality standards in all aspects of practice services provided to patients• Coach, develop, and guide supervisors in hiring, disciplinary actions, performance reviews, and training of practice staff• Lead and inspire staff to maintain high reliability within the organization• Serve as back up practice manager for other specialties and primary care as needed• Promote mission and values of PacMed

Seattle, Wa

• Supervise and coordinate DBS clinic operations to ensure efficient and quality delivery of service to patients• Hire, train, and supervise employees• Communicate programmatic and clinical goals to employees• Regularly round with direct reports to keep them engaged• Track surgical outcomes and patient satisfaction for all patients• Create, manage, and implement databases for tracking surgical volumes and clinic workflows• Respond to all customer service and feedback issues• Resolve staffing and coverage issues for clinic• Monitor clinic budget and reports• Complete yearly performance evaluations for all staff• Compile and create presentations, protocols and correspondence• Establish departmental policies and procedures• Participate and coordinate with Neuroscience research in active clinical trials • Perform and coordinate all administrative tasks essential to clinic operations (i.e. time cards, new hire paperwork, etc.)• Plan community events for patients and their caregivers to promote program marketing• Communicate with internal and external providers and vendors (Medtronic, Abbott) to provide comprehensive patient care• Ensure clinic compliance with DOH and JCAHO/DNV• Attend important monthly and quarterly management meetings• Promote values and mission of hospital in positive manner

Seattle, Washington

• Manage and coordinate Kit Loan Program • Organize, design, and plan workshops, projects, seminars, and yearly events• Teach and plan workshops• Communicate detailed correspondence regarding all events• Hire, train, and supervise assistants and volunteers• Design and create flyers• Manage and maintain FileMaker database• Execute data queries and reports• Compose and proofread reports, protocols, and correspondence• Track budgets and conduct budget reports• Schedule meetings; keep agendas and minutes• Coordinate and manage large mailings• Solicit and work with volunteers and vendors for events• Establish departmental policies and procedures• Maintain inventory of office supplies• Perform and coordinate all administrative tasks (i.e. time cards, new hire paperwork, room reservation and scheduling, etc.)• Create and execute presentations during yearly events• Provide first line of client communication via phone and email• Educate potential new clients about the SEP program • Communicate and build relationships with outside vendors to achieve competitive pricing and lab supply donations