Administrative professional working with the operations team.

• Administrative tasks including scheduling, calendar management( booking meetings, conference rooms, etc.) maintain filing systems and office supply Inventory• Prepare presentation materials for use by others, editing content and adding appropriate graphic and design elements.• Compose and/or prepare correspondence and reports using appropriate word processing and spreadsheet tools. Perform basic statistical calculations on data for reports and presentations• Accomplishes objectives by coordinating with other areas of the company as needed using advanced communication skills and an understanding of how to conduct business.• Provide support in preparing project documents and reports for multiple departments• Arrange and coordinate travel and travel reimbursement for Manager• Record and process rental equipment requisitions for initial rental, extensions, past due invoicing and returns for multiple departments• Provide back up support for the consumables stock room for assembly as needed. • Assist with reception and switchboard responsibilities when needed

Assist upper management with payroll , attendance and record keeping. Maintain weekly payroll and records all overtime and double time for accurate budgeting. Process RMA request and return shipments to national and international vendors.Obtain vendor quotes and place purchase orders for equipment in timely manner. Maintain inventory levels and forecast for future project needs. Maintain multiple calendars via Outlook for Director, Managers, Supervisors and technical staff. Coordinates meetings and events for inter-departmental staff. Training and Skill Building of staff on updates of new Company policies as they become available and work as a liaison between staff and upper management.

Audit customer accounts for billing accuracy and correct accounts if needed in accordance to SOX regulations.Update Rate codes, Input and verify bill message text and format on customers Bills.

Answer incoming phone calls from customers. Assist in answering billing inquires, accepting payments, trouble shoot service issues and schedule service appointments when needed. Offer new services and upgrade accounts.

Process weekly inventory orders overseas. Forecast usage of products to insure products inventory were maintained at a constant level. Worked with outside vendors to procure printing of manuals and reference materials on a local level.Training and skill building with inter-departmental staff.Processed receipt of equipment returns . Processed RMA records and repairs thru the warehouse. Processed yearly parts inventory audit on our local facility