Michelle Janssen Email & Phone Number

Philadelphia, Pa, Us

Vienna, Virginia, United States

Washington D.C. Metro Area

Senior Account Manager Managed production efforts from inception to mailing and delivery. Directed the production, proofing, printing (including on-site press checks), and delivery of all package components. Managed project schedule in cooperation with the client, internal team and external suppliers. Presented customized personalization and letter shop functions to ensure quality output while verifying the integrity of all inserted packages. Selected Accomplishments:• Identified appropriate suppliers for required elements, developed bid requests, evaluated and selected suppliers, and awarded projects.• Handled management oversight of inventory for ongoing campaigns.• Analyzed print, data and mailing for efficiency and to reduce costs by negotiating lower prices through gang or program pricing and ongoing discussions with suppliers and internal departments.

King Of Prussia, Pa

Worked as key part of internal team including account management, strategy and data teams to develop and execute direct mail campaigns from conception through mailing and delivery. Participated in campaign planning, creative review, package analysis, and cost savings initiatives. Assisted with RFP presentations in client meetings and held internal creative assignment meetings to evaluate concepts from a marketing and production perspective. Instituted processes in the Production Department and handled escalations alongside of other daily operations.Selected Accomplishments:• Collaborated with high volume clients to help manage budget options and suppliers to achieve contract pricing for the client.• Mentored junior team members and one direct report.

Langhorne, Pa

Managed and coordinated the timely production of materials related to multi-channel marketing programs that promoted pharmaceutical brands to physicians through direct mail, websites, and email campaigns. Facilitated the creative process while working with internal teams as well as external partners including client relationships. Oversaw daily operations of Extender programs, including managing database and maintaining inventory to keep programs running efficiently. Ensured that designed materials met all client requirements and were properly submitted to the FDA before distribution.Selected Accomplishments: • Assisted in creation of policies and procedures for information sharing between MTI and clients.• Monitored expenditures for ROI analysis and program-performance reporting.

Bensalem, Pa

Managed personalization and letter shop functions to ensure quality output. Monitored supplier performance and evaluated capabilities. Worked with designers reviewing proofs and marking up changes, color corrections and proofreading copy.Selected Accomplishments:• Initiated process of vetting new suppliers in an effort to reduce costs and increase supplier pool.• Utilized USPS mail delivery tracking and reporting, which enabled the marketing department to determine effective penetration of consumer targets.