Michelle Jatagandzidis Email & Phone Number

Fort Erie, ON, CA

Niagara, Ontario, Canada

Hamilton, Ontario, Canada

Whitby

• Provide guidance to Managers in all human resources matters, respond to employee relation issues and provide HR policy guidance and interpretation
• Manage the hire to retire process in the assigned business units –liaise with payroll, benefits etc. to resolve employee issues, participate in union negotiations, grievance resolution, progressive discipline process.
• Provide coaching & support management on leadership development, succession planning, performance management and change management issues & communication
• Contribute to the design and implementation of HR strategy, policies and programs
• Coordinate the internal and external recruitment process within assigned divisions by creating job postings, screening resumes and conducting interviews
• Collaborate with the HR team to administer onboarding, wellness, and learning and development programs etc.

Markham

• First point of contact for talent related issues and questions including; talent acquisition, onboarding and learning and development
• Maintain applicant tracking system
• Full cycle recruitment of salaried, hourly and student positions
• Manage new hire onboarding process for salaried employees
• Coordinate college and university career fairs and special events
• Assist with the coordination of the Miller Institute of Excellence – worked closely with managers and employees to register and maintain attendee list, liaised with trainers to ensure they had the necessary materials.

Canada

• Formalized recruitment and selection profiles and parameters
• Assisted with recruitment and selection by screening, testing, rating job applicants and performing background and reference checks
• Restructured orientation and on-boarding program to maximize performance and retention
• Audited previous training practices and created a formal training and development program for employees located at head office and remotely across Canada
• Developed and facilitated a team building program for head office employees
• Developed and implemented a health and safety program that exceeds Occupational Health & Safety requirements

Stouffville

• Collaborated with President and Vice President to redevelop company websites with a backend content management system and fresh innovative look
• Composed and administered social media policy
• Implemented a successful B2B and B2C social media program
• Maintained active web presence on social media channels through page and content moderation and updates
• Assisted in the composition and circulation of employee and client directed newsletters
• Trained colleagues on the benefits of social media and held individual sessions explaining how to use the various outlets

London, United Kingdom

• Fostered positive customer experience by assisting in product selection and queries
• Assisted customers in the fitting room area and maintained the department floor
• Investigated and resolved customer complaints
• Operated cash register as and when necessary
• Supervised subordinates in the basics department

Toronto, Canada Area

• Attended all Toronto FC home games and promoted Scotts Turf Builder through the use of an arcade game designed for attendees
• Organized line-ups as well as vocally attracted and enticed attendees to participate in the game and learn about the product

Richmond Hill, Canada Area

• Audited and updated master list of membership records
• Created and organized a quarterly Member Appreciation Day
• Entered new member information into system
• Tracked supply inventory and ordered new products as needed
• Collected outstanding membership fees

Toronto, Canada Area

• Worked as both a supervisor of all staff and a facilitatorfor all team building activities
• Liaison between professional clients and Xpeerience group
• In charge of set up and take down of all events
• Responsible for the safety and enjoyment of all participants and colleagues
• Created the programs for all childrens events and birthday parties

Post-Graduate Certificate, Human Resources Management

Activities and Societies: President's Honor List

Bachelor Of Arts, Psychology

Activities and Societies: Varsity Women's Soccer, Rising Rams - Community Outreach

Bachelor Of Arts, Academic Exchange

Activities and Societies: University Exchange Program, Curtin Varsity Soccer

Crossfit Level 1 Trainer Certificate