Michelle Jay Feliciano Email & Phone Number
Who is Michelle Jay Feliciano? Overview
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Michelle Jay Feliciano is listed as Associate Manager in Wells Fargo Philippines at SEPHORA, a company with 25577 employees, based in Metro Manila, National Capital Region, Philippines. AeroLeads shows a matched LinkedIn profile for Michelle Jay Feliciano.
Michelle Jay Feliciano previously worked as Stage leader at Sephora and Associate Manager at Wells Fargo. Michelle Jay Feliciano holds Bachelor Of Business Administration - Bba, Business Management from De La Salle University.
Email format at SEPHORA
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About Michelle Jay Feliciano
Sales and Customer Service Manager with over 10 years experience in the BPO industry functioning in multiple support roles.Proven track record of excellence in improving key metrics through coaching and performance management.
Michelle Jay Feliciano's current company
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Michelle Jay Feliciano work experience
A career timeline built from the work history available for this profile.
Associate Manager
Team Manager
B2B Sales Manager
Managed a team of 19 employees making outbound B2B calls. Was responsibility for:- Sales performance metrics- Coaching- Rewards & recognition- TrainingAlso supported Operations Director with the development and implementation of programmes for R&R and Training, as well as data analysis.
Team Manager
Managed a team of 20 employees, with responsibility for:- Sales performance metrics- Coaching- Rewards & recognition- TrainingAlso supported Operations Manager with the analysis, development, and implementation of programmes for Staffing, Scheduling, Training, and R&R.
Subject Matter Expert
Supported a team of 20 agents along with the Team Manager, with responsibility for:- Coaching & feedback- Knowledge transfer- Handling escalated calls
Customer Service Representative
Handled customer queries by phone, resolving issues including:- Billing- Troubleshooting- General service support
Membership Consultant
- Generated client leads and converted these leads into paying customers.- Ensured all members had a clear understanding of membership cost, features and benefits.
Supervisor
Managed a team of 15-20 employees, with responsibility for:- Sales performance metrics- Coaching- Rewards & recognition- Training
Back Office Employee
- Analyzed and processed refund requests.- Conducted audits and cancelled invalid refund requests.- Resolved escalated billing issues.
Colleagues at SEPHORA
Other employees you can reach at sephora.com. View company contacts for 25577 employees →
Esmeralda Torres
Colleague at Sephora
San Antonio, Texas, United States, United States
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EL
Eva London
Colleague at Sephora
Oakland, California, United States, United States
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AV
Alyssa Vincent
Colleague at Sephora
Verona, Pennsylvania, United States, United States
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KH
Kimberly Hatcher
Colleague at Sephora
Oakland, California, United States, United States
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DB
Destiny Banks
Colleague at Sephora
Houston, Texas, United States, United States
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EL
Emma Ludmann
Colleague at Sephora
Sarreguemines, Grand Est, France, France
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BP
Bryan Park
Colleague at Sephora
Pleasant Grove, Utah, United States, United States
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TR
Thalya Ruiz
Colleague at Sephora
Azusa, California, United States, United States
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KT
Konstantinos Tsavos
Colleague at Sephora
Patras, Western Greece, Greece, Greece
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AO
Aisha Owens
Colleague at Sephora
United States, United States
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Michelle Jay Feliciano education
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De La Salle University
Frequently asked questions about Michelle Jay Feliciano
Quick answers generated from the profile data available on this page.
What company does Michelle Jay Feliciano work for?
Michelle Jay Feliciano works for SEPHORA.
What is Michelle Jay Feliciano's role at SEPHORA?
Michelle Jay Feliciano is listed as Associate Manager in Wells Fargo Philippines at SEPHORA.
Where is Michelle Jay Feliciano based?
Michelle Jay Feliciano is based in Metro Manila, National Capital Region, Philippines while working with SEPHORA.
What companies has Michelle Jay Feliciano worked for?
Michelle Jay Feliciano has worked for Sephora, Wells Fargo, Iqor, Full Potential Solutions, and Ibex.
Who are Michelle Jay Feliciano's colleagues at SEPHORA?
Michelle Jay Feliciano's colleagues at SEPHORA include Esmeralda Torres, Eva London, Alyssa Vincent, Kimberly Hatcher, and Destiny Banks.
How can I contact Michelle Jay Feliciano?
You can use AeroLeads to view verified contact signals for Michelle Jay Feliciano at SEPHORA, including work email, phone, and LinkedIn data when available.
What schools did Michelle Jay Feliciano attend?
Michelle Jay Feliciano holds Bachelor Of Business Administration - Bba, Business Management from De La Salle University.
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