Michelle Schmid Email & Phone Number

New York, New York, United States

New York, New York, United States

Responsible for driving communications and executive messaging for the Global Presales Solutions consisting of $8.8B in revenue. This consisted of developing the strategy and execution throughout organization. Created and launched several programs across numerous cross functional organizations to grow revenue and market share.

Woodbury, NY

The Business Transformation team is responsible for driving large-scale, cross-functional initiatives that expand Verizon's market leadership, drive revenue and margin growth, and allow Verizon to most effectively and efficiently serve customers.

New York, NY

• Executive reporting line into Sales Operations consisting of $4.3B in revenue and 23,000+ Clients
• Lead successful programs such as the Technology Upgrade Initiative to streamline Verizon Product portfolio and increase overall profitability; 7,500 customers in program worth $250M in revenue
• Partner with Marketing to develop strategy ensuring that program material assists sales to retain customers and increase revenue while migrating to more strategic solutions
• Direct a team and various organizations responsible for messaging internal and external content specific to program, e.g. Customer notifications, Insite, and Chatter.
• Assisted in Grandfathering 11 Verizon products upgrading customers to newer technology while retaining revenue
• Partner with Executive Sales Management to determine sales program strategy and drive execution throughout organization

New York, NY

• Report directly to the Vice President of Medium Business Organization which consists of $1.7B in revenue and 150,000 Clients
• Responsible for increasing year over year growth and profitability for segment and ultimately company
• Lead a team of Strategic Managers responsible for increasing revenue, market share and gaining the competitive edge through collaboration with sales and marketing
• Direct a team accountable for increasing sales productivity by evaluating opportunities for greatest success, understanding and streamlining internal processes and providing sales and system training
• Closed several new customers generating more than $20M in net new revenue
• Partner with Marketing to ensure that new products and services meet the needs of the market based on competitive intelligence and Sales requirements

New York, NY

• Increased multiple Branches performance by understanding customer’s business initiatives and recommending solutions tailored to those initiatives contributing to double digit growth
• Lead both Internal and External negotiations for multiple opportunities in excess of $20M net new revenue including such companies as Colgate, Liz Claiborne, Scholastic, H&M, Fortunoff and Town Sports International
• Discovered and developed deal life cycle from opportunity to closing across all departments including Legal, Sales and Pricing and Contract Management to insure best practices were adhered to
• Increased productivity of Sales Force by insuring Sales had appropriate skills and resources to improve their business acumen
• Assist Account Team with ROI Development to support recommended solutions
• Organized and Lead “Top Opportunity” strategy sessions to introduce new ideas & approaches for capturing new business

New York, NY

• Exceeded revenue targets over 110% by planning and executing unique marketing plans
• Created and Implemented New York City Regional Market Plan which set the foundation for strategic growth
• Given additional responsibility to leverage experience and capitalize on key opportunities within Strategic Regional Accounts
• Developed and coordinated campaigns to target client groups which drove an increase in sales volumes
• Produced and analyze sales data to determine and uncover immediate areas of focus and improvement
• Conducted customer seminars to advise clients on new and existing product lines

New York, NY

• Responsible for all aspects of enterprise customer management from new product sales to ongoing relationship management
• Negotiated and Closed $6M in new business from existing accounts, a 45% increase
• Interfaced with various customer segments to insure all needs and opportunities are identified and capitalized on
• Managed all phases of projects from initial sale to transition to post-sale support
• Managed internal segments (voice, data, etc.) bringing “one face” to the customer
• Coordinated RFP responses with various departments and segments to provide a comprehensive response highlighting MCI’s strategic products.