Michelle Lee Email & Phone Number

Toronto, On, Ca

Central East Hospital Cluster

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

* Responsible for overseeing daily operations of a walk-in medical clinic, bearing responsibility for the professional performance standards of the clinic and client satisfaction * Continuing medical assistant duties with patients, including basic triage, clinic skills and program shifts* Provide leadership and guidance to other clinic staff, physicians, administrative staff and patients* Monitor and support staff performance with quarterly evaluations, as well as training program… Show more * Responsible for overseeing daily operations of a walk-in medical clinic, bearing responsibility for the professional performance standards of the clinic and client satisfaction * Continuing medical assistant duties with patients, including basic triage, clinic skills and program shifts* Provide leadership and guidance to other clinic staff, physicians, administrative staff and patients* Monitor and support staff performance with quarterly evaluations, as well as training program evaluations * Responsible for payroll including calculating stat holiday pay, reconciling batch receipts to match transaction reports, staff scheduling, monthly Health & Safety checks in clinic, and clinic administration at the base level while coordinating with head office for projects & tasks* Skilled in expectation management working with clients, anticipating their clinical needs with consistent inventory levels including vaccine orders, proper patient preparation, patient referral follow-up, and resolving administrative concerns* Assist at other Appletree Medical Centers, covering as temporary manager at other GTA clinics when neededAdditional roles: • Injections Trainer: Responsible for overseeing theory training of how to complete safe injections under Appletree Medical Group standards & supervision of the Medical Director; overseeing completion of staff HR documentation for injection certificates, coordinating with appropriate individuals to ensure successful completion of training initiatives• Travel Program Trainer: Responsible for staff training in the Travel program to assist physicians in patient travel consultations by obtaining patient medical history & itinerary information, and provide injections• New Hire (ATU) Trainer: Responsible for teaching new hires the general operational guidelines & clinical skills, documenting skills, administrative billing and encourage self-sufficiency to ensure a smooth transition to clinic Show less

Toronto, Canada Area

* Working as a medical assistant performing basic triage, clinic skills and program shifts under the supervision of physicians* Experienced in receptionist duties such as responding to patient inquiries, booking and rescheduling appointments, answering and redirecting calls, and assisting with patient registration* Trained to give safe intramuscular, subcutaneous, and intradermal injections under supervision of clinician physicians* Responsible for the cleanliness and daily… Show more * Working as a medical assistant performing basic triage, clinic skills and program shifts under the supervision of physicians* Experienced in receptionist duties such as responding to patient inquiries, booking and rescheduling appointments, answering and redirecting calls, and assisting with patient registration* Trained to give safe intramuscular, subcutaneous, and intradermal injections under supervision of clinician physicians* Responsible for the cleanliness and daily maintenance of a walk-in medical clinicAdditional training: • Allergy TechnicianResponsible for administering the allergy skin prick test with up to 54 serums and completing pulmonary function tests with patients to confirm allergy test eligibility • Travel TechnicianAssisted physicians in providing support and information packages for patients during travel consultations Show less

University Of Toronto Art Centre

• Received the public and answered questions regarding exhibitions and programmes• Act as a gallery tour guide when requested, disseminating interpretation materials on exhibitions and collections directly to the public• Keyholder responsibilities including opening and closing gallery• Responsible for daily operations and maintenance of art installations• Customer service and front of house skills from working front desk

Ecology And Evolutionary Biology Gilbert Lab (U Of T)

• Assisted with the process of setting up the plant experiment on fragmented populations and the correlations between local adaptations and plasticity in isotonic environments. • Maintained experimental protocols on a weekly basis• Used photosynthesis analysis measuring equipment, took CO₂ data, soil VMC measurements, flowering rates, and leaf mass area.

Strawberry Hill (Surrey)

• Barista experience in the Cineplex Yogen Fruz cafe - opening & closing• Kept work area tidy and managed cleanliness of surroundings• Met sales targets as well as campaign targets during seasonal events• Handled cash, credit, & debit transactions (POS system experience)

Project Management Certificate, Project Management

Honours Bachelor Of Science (Hbsc), Neuroscience Major

Activities and Societies: • Hart House Art Committee • Ecology and Evolutionary Biology Student Union • University of Toronto G20 Research.

Certificate In Conversational Languages: French, French Language And Literature