Michelle Kasprowicz Email & Phone Number

Plano, Texas, United States

- Responsible for defining global market and services implementation strategy for Ribbon's Application Server, WEBRTC, VoiceSync solution, Provisioning and Portals, GENView Billing, and integrated 3rd party products. Includes productization of standard deployment services (engineering, installation, integration) and advanced services (consulting and solution level implementation). - Sales support for complex and pre market ready proposals.- Lead for standard Statement of Work language used for professional services engagements.- Lead for services cost reduction initiatives and special programs for Ribbon's Application Server, WEBRTC, VoiceSync solution, Provisioning and Portals, and GENView Billing products.- Internal consultant for professional services related questions/issues that impact other areas of the business such as legal, finance, order management, etc.

Plano, Texas

- Responsible for defining global market and services implementation strategy for GENBAND's A series and integrated 3rd party products. Includes productization of standard deployment services (engineering, installation, integration) and advanced services (consulting and solution level implementation). - Sales support for all complex and pre market ready proposals for GENBAND's A series and integrated 3rd party products as well as equipment removal and reclamation services.- Lead for services cost reduction initiatives and special programs for GENBAND's A series products.